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ICCFA U Online:
College of Cremation Services

Spotlights on the ICCFAU College of Cremation Services

The following panel covers the 3 different certifications that the college offers in the curriculum. Speakers include:

Larry Stuart, Cremation Strategies and Consulting. Larry will review the most critical areas of running a cremator.

Lori Salberg,  director of business development for Johnson Consulting. Dealing with the customer: Do you and all of the people who work for you truly understand your customer needs? Do you provide exceptional services? Do your customers agree?”

Jim Starks CFuE, CCrE, Dean of the College of Cremation Services. Jim will review the 10 critical areas that identification needs to take place from the death to final placement in cremation.

 

Attendance for this webinar is limited to the first 500 registrants so secure your space NOW!

“Spotlights on the ICCFAU College of Cremation Services” Webinar Details

Date: August 20, 2020

Time: 2:00 – 3:00 PM EDT

Cost: Free!

By registering for this complimentary webinar, you are providing explicit permission to receive email communications from the ICCFA and any sponsors. Those communications can be cancelled any time by clicking ‘unsubscribe’ at the bottom of any email.

Meet the Speakers

Jim Starks, CFuE, CCrE

Jim Starks, CFuE, CCrE

Jim Starks is president of J. Starks Consulting, which does consulting in the deathcare profession in funeral home & cremation risk management.

Lori Salberg, CSE, CXE

Lori Salberg, CSE, CXE

Lori Salberg is a sales and operations leader specializing in identifying growth opportunities for cemeteries and funeral homes. She is considered a thought leader with insights on national trends and has spent the past two years studying how the customer experience impacts the bottom line.  As director of technology at Johnson Consulting Group, Lori customizes business solutions that widen market share, increase profitability, and enhance employee engagement. Lori serves as Chair of the ICCFA Membership Committee. She also serves as a member of the ICCFA Sales and Marketing Committee, the Catholic Cemetery Conference marketing and PR committee, and the new NYSAC publications committee.

Larry Stuart Jr.

Larry Stuart Jr.

Larry Stuart Jr. is the founder of Cremation Strategies and Consulting, and the former president of Crematory Manufacturing & Service, Inc., a leading manufacturer of technologically advanced cremation equipment. Cremation Strategies and Consulting provides expert leadership, planning, organization, training, education, process improvement and strategic planning for the cremation profession.