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Executive Leadership Summit

September 25–27, 2019
Hyatt Regency Tamaya
Santa Ana Pueblo, New Mexico

Countdown to the 2019 Fall management Conference








ICCFA’s Executive Leadership Summit (previously the Fall Management Conference) is the only conference in the deathcare profession that specifically focuses on the issues and topics affecting owners, executives and top-level managers. Be a part of new developments in deathcare and anticipate upcoming trends and innovations affecting your business.

Fall Management online Registration is closed

Hotel Accommodations

The Eau Palm Beach Resort & Spa
100 South Ocean Blvd
Manalapan, FL 33462

Room rate is $239 a night. Only valid for stays September 25 – 28th. For longer stays, please call 855.388.0537.


8:30–10:30 am

Board of Directors Meeting

12:00–5:00 pm

ICCFA Fall Golf Tournament

The Breakers – Rees Jones Course

A perennial favorite among Fall attendees, this year’s Golf Tournament will be held at the Breakers on the Rees Jones course in West Palm Beach. The Rees Jones course is one of the premier golf experiences in the southeast United States and features a par 72 layout, water carries, large fairways and amazing views.

4:00–7:00 pm

Registration Open

6:30–8:00 pm

Welcome Reception

7:45 am–5:00 pm

Registration & Information Desk Open

8:00–9:15 am

Welcome Coffee & Breakfast

9:00–10:00 am

Winning the Talent Wars

Bruce Tulgan

Employees today are smart enough to know that their future career success is in their hands – not their employer’s. The free-agent mindset is on the rise and it’s harder than ever to keep the best talent. If you want to win today’s talent wars, you have to build a winning culture. Learn the 5-step process to build a winning culture in your organization, and watch attraction and retention skyrocket.

10:00–10:30 am

Networking Break

10:30 am–12:00 pm

Winning the Talent War continued

12:00–2:00 pm


2:00–3:00 PM

Highly Engaged Leadership Workshop

Bruce Tulgan

A full 90% of all leaders and managers do not provide their direct reports with sufficient guidance, support, and coaching. Can you say that the leaders in your organization are? Bust the common myths that result in undermanagement and empower your managers to be strong.

3:00–3:30 pm

Networking Break

3:30–5:00 pm

Highly Engaged Leadership Workshop continued

6:30–8:00 pm


8:00 am–12:30 pm

Registration & Information Desk Open

8:15–9:15 am

Goverment & Legal Breakfast

Join ICCFA member Poul Lemasters, Esq. of the Government and Legal Affairs Committee as he discusses important news you can use regarding taxes, labor laws and litigation; anything that can affect your business.

9:30–10:30 am

Website Marketing

Lynn Elliot
Lynn Elliott will present site examples. whiteboard animation, social media promotion, testimonials, and more on her experience with designing online preneed webpages for her clients. She will discuss how she designs and markets the webpages to successfully capture this online market for her clients. She also provides information on Google which is especially helpful to funeral home owners.

10:30–11:00 am

Networking Break

11:00 am–12:00 pm

Selling Pre-need Online Industry Panel

Join Johnson Consulting Group at this industry panel focused on selling pre-need online. A moderator will prompt the panelists with questions and statistics based on extensive research done through Johnson Group Consulting on the very topic. Our panelists will offer information and insights based on their own experiences with selling pre-need online through their websites and those of their clients and how they navigate this online market.

The 2018 Fall Management Conference will be held at the Rees Jones Course at the Breakers

Tickets for the tournament are $175


  • Argent Trust
  • Assurant
  • Batesville
  • Blackstone Cemetery Development
  • Cave Hill Cemetery
  • Clearpoint Federal Bank & Trust
  • Coldspring
  • Core Scientific
  • Cypress Lawn
  • Everdays, Inc.
  • Flowers for Cemeteries
  • Forest Lawn Memorial-Parks & Mortuaries
  • Funeral Services Inc
  • Gethsemane Cemetery & Memorial Gardens
  • Global Atlantic Financial Group
  • Guerra & Gutierrez Mortuary
  • Hillside Memorial Park & Mortuary
  • Implant Recycling
  • Inglewood Park Cemetery
  • Johnson Consulting Group
  • Los Parques
  • Matthews Memorialization
  • Merendino Cemetery Care
  • National Guardian Life Insurance Company
  • Nomis Publications
  • Northstar Memorial Group
  • Park Lawn Corp.
  • Pierce Chemical
  • Plotbox
  • Regions Bank
  • The Roosevelt Investment Group, Inc.
  • Service Corporation International
  • Spring Grove Cemetery & Arboretum
  • Stonemor Partners, LP
  • The Tribute Companies, Inc.
  • Wilbert
  • The Woodlawn Cemetery