October 21-23, 2025 
Marriott Knoxville Downtown | Knoxville, TN

Mark Your Calendars!

Get ready for an engaging, hands-on learning experience at the 2025 ICCFA Leadership Summit, happening October 21-23 in Knoxville, Tennessee! Stay tuned for more details—you won’t want to miss it!

Schedule of Events

  • 2:30–5:30 PM | Registration
    Atrium
  • 3:30–4:45 PM | Finance Committee Meeting
    Armstrong
  • 5:00–6:00 PM | Executive Committee Meeting
    Armstrong

  • 9:00 AM–5:00 PM | Registration
    Atrium
  • 9:15–10:45 AM | ICCFA Board of Directors Meeting
    Royston
  • 12:00–5:30 PM | ICCFA Golf Tournament (Course TBD)
    • 12:00-1:00 PM | Lunch at Golf Course
    • 1:00-5:30 PM | ICCFA Golf Tournament (limited to first 60 RSVPs) – Shotgun starts at 1:00pm
  • 1:00–3:00 PM | Non-Golfer Activity
    TBD
  • 6:30–8:00 PM | Welcome Reception
    The Curio

  • 7:30 AM–8:30 AM | Registration & Information
    Atrium
  • 7:45– 8:15 AM | To-Go Breakfast & Coffee
  • 9:00 AM–2:45 PM | Reimagining Funeral and Cemetery Service: Off-Site Tour and Education at Smith Funeral and Cremation
    • Trinity Chapel
      • 9:00–9:45 AM | Experience 1: Funeral for the Traditional Funeral
      • 10:00–10:40 AM | Experience 2: Celebration of Life
    • Life Event Center
      • 10:55–11:45 AM | Presentation 1: Why Hospitality? Reimagining the Funeral Experience
      • 11:45 AM–12:35 PM | Presentation 2: The Celebration Journey
      • 12:35–1:35 PM | Lunch
      • 1:35–1:45 PM | Intro to Mixed-Use Properties by C. Lynn Gibson
      • 1:45–2:35 PM | Presentation 3: How to Convert Your Funeral Home
  • 3:00–6:00 PM | Reimagining Funeral and Cemetery Service: Off-Site Tour and Education at Grandview Cemetery Pavilion
    • 3:05–3:35 PM | Presentation 4: Cemeteries are Dying by Dr. Jason Troyer and C. Lynn Gibson
    • 3:35–5:20 PM | Rotating Sessions by Group
      • Reimagining Cemetery Experience by John Bolton, CCE, CCrE, CSE, CXE
      • Healing Path by Dr. Jason Troyer
      • Reimagining Outreach and Aftercare by Jennifer Flaum
    • 5:20–5:35 PM | Wrap-Up: Group Discussion & Takeaways by C. Lynn Gibson
  • 6:45–7:45 PM | Reception
    The Gallery & Patio

  • 8:30–11:15 AM | Registration
    Atrium
  • 8:30–9:15 AM | Coffee & Breakfast
  • 9:00–11:00 AM | Government & Legal Affairs Committee Meeting & Update (open to all attendees)
    Moderators: Poul Lemasters, Esq., ICCFA; Christine Toson, CCE, The Tribute Companies
    Fulton

ICCFA Golf Tournament

Join us for the annual ICCFA Golf Tournament on Tuesday, October 21, from 12:00–5:30 PM at Egwani Farms Golf Course (4-person scramble format).

Schedule:

  • 12:00–1:00 PM – BBQ buffet lunch
  • 1:00 PM – Shotgun start

Details:

  • Located ~12 miles from the Marriott Knoxville Downtown (approx. 22 minutes)
  • Uber codes provided for transportation
  • To reserve clubs, call Egwani Farms at 865-970-7132
  • Golf attire required (no jeans, tank tops, or running/jogging shorts)

Need more time on the greens? Additional Golf Courses Nearby:

THANK YOU TO OUR SPONSORS!

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Sponsorship Opportunities

If you have any questions or would like to discuss sponsorship options, please click the button below or contact Director of Meetings Lindsy Gundrum at lindsy@iccfa.com.