7:45 am–5:00 pm

Registration & Information Desk Open

8:00–9:15 am

Welcome Coffee & Breakfast

9:00–10:00 am

Winning the Talent Wars

Bruce Tulgan

Employees today are smart enough to know that their future career success is in their hands – not their employer’s. The free-agent mindset is on the rise and it’s harder than ever to keep the best talent. If you want to win today’s talent wars, you have to build a winning culture. Learn the 5-step process to build a winning culture in your organization, and watch attraction and retention skyrocket.

10:00–10:30 am

Networking Break

10:30 am–12:00 pm

Winning the Talent War continued

12:00–2:00 pm

Lunch

2:00–3:00 PM

Highly Engaged Leadership Workshop

Bruce Tulgan

A full 90% of all leaders and managers do not provide their direct reports with sufficient guidance, support, and coaching. Can you say that the leaders in your organization are? Bust the common myths that result in undermanagement and empower your managers to be strong.

3:00–3:30 pm

Networking Break

3:30–5:00 pm

Highly Engaged Leadership Workshop continued

6:30–8:00 pm

Reception

8:00 am–12:30 pm

Registration & Information Desk Open

8:15–9:15 am

Goverment & Legal Breakfast

Join ICCFA member Poul Lemasters, Esq. of the Government and Legal Affairs Committee as he discusses important news you can use regarding taxes, labor laws and litigation; anything that can affect your business.

9:30–10:30 am

Website Marketing

Lynn Elliot
Lynn Elliott will present site examples. whiteboard animation, social media promotion, testimonials, and more on her experience with designing online preneed webpages for her clients. She will discuss how she designs and markets the webpages to successfully capture this online market for her clients. She also provides information on Google which is especially helpful to funeral home owners.

10:30–11:00 am

Networking Break

11:00 am–12:00 pm

Selling Pre-need Online Industry Panel

Join Johnson Consulting Group at this industry panel focused on selling pre-need online. A moderator will prompt the panelists with questions and statistics based on extensive research done through Johnson Group Consulting on the very topic. Our panelists will offer information and insights based on their own experiences with selling pre-need online through their websites and those of their clients and how they navigate this online market.