Support of ICCFA’s Public Education Efforts
The ICCFA conducts ongoing efforts to educate consumers about the value of memorialization, remembrance, and prearrangement. We provide extensive consumer information and regularly respond to misleading media reports relating to the industry.
Support of ICCFA’s Government Relations Efforts
The ICCFA continually monitors federal legislation and regulations as well as the courts and keeps members up-to-date on the issues affecting the industry and small businesses. Our Model Legislative and Regulatory Guidelines have been widely distributed to state organizations to promote the adoption of sound legislation that is sensitive to the needs of both businesses and consumers. The ICCFA also provides testimony before Congressional committees and federal agencies as well as friend-of-the-court briefs in support of members’ interests.
Support of ICCFA’s Consumer Mediation Efforts
The ICCFA Cemetery Consumer Service Council provides mediation services to assist members in handling consumer complaints to the satisfaction of all parties.