PLPA Webinar: How Do Vet Contracts Impact Your Business and Mission?
May 27 @ 2:00 pm - 3:00 pm EDT
Join the ICCFA and PLPA on Tuesday, May 27 at 2:00 PM EDT for an insightful webinar exploring the crucial connection between your veterinary contracts and your mission as a deathcare professional. Register now for How Do Vet Contracts Impact Your Business and Mission? 
Experts Andrew Parsell and Gia Kondakor will guide you through strategies for balancing ethical care with business growth. Learn how the structure and style of veterinary clinics can influence your logistics, revenue, and marketing approach—and how to adapt.
They’ll also share tips and best practices for creating meaningful touchpoints with families, even in the often-clinical setting of a veterinary office, helping you maintain compassion and connection when it matters most.
Andrew Parsell is Vice President of Parsell Funeral Homes & Crematorium and Parsell Pet Crematorium, with five locations serving Delaware. A 2008 graduate of the Pittsburgh Institute of Mortuary Science, he was born and raised in Lewes, DE, and remains active in his community through local organizations and his church.
He is a past president of the Delaware Funeral Directors Association, a former member of the Compassionate Care Hospice Advisory Committee, and currently serves on the PLPA Certification Committee and the Delaware State Board of Funeral Services, where he is Board Secretary.
Gia Kondakor has been passionate about animals her entire life. Since joining the McAlister-Smith family in 2022, her compassionate nature and deep love for animals have helped her guide families through their grief with empathy and understanding.
To further her commitment to the pet loss profession, Gia serves on the board of the Pet Loss Professionals Alliance. She holds an Associate of Science degree from St. Petersburg College and is a licensed Veterinary Technician with five years of experience in both large and small animal veterinary medicine.
Outside of work, Gia enjoys spending time with her two dogs, Kahlua and Dixon, and her horse, Baby.
