October 21-23, 2025 
Marriott Knoxville Downtown | Knoxville, TN

Mark Your Calendars!

Get ready for an engaging, hands-on learning experience at the 2025 ICCFA Leadership Summit, happening October 21-23 in Knoxville, Tennessee! Stay tuned for more details—you won’t want to miss it!

Schedule of Events

  • 2:30–5:30 PM | Registration
    Atrium
  • 3:30–4:45 PM | Finance Committee Meeting
    Armstrong
  • 5:00–6:00 PM | Executive Committee Meeting
    Armstrong

  • 9:00 AM–5:00 PM | Registration
    Atrium
  • 9:15–10:45 AM | ICCFA Board of Directors Meeting
    Royston
  • 12:00–5:30 PM | ICCFA Golf Tournament (Course TBD)
    • 12:00-1:00 PM | Lunch at Golf Course
    • 1:00-5:30 PM | ICCFA Golf Tournament (limited to first 60 RSVPs) – Shotgun starts at 1:00pm
  • 1:00–3:00 PM | Non-Golfer Activity
    TBD
  • 6:30–8:00 PM | Welcome Reception
    The Curio

  • 7:30 AM–8:30 AM | Registration & Information
    Atrium
  • 7:45– 8:15 AM | To-Go Breakfast & Coffee
  • 9:00 AM–2:45 PM | Reimagining Funeral and Cemetery Service: Off-Site Tour and Education at Smith Funeral and Cremation
    • Trinity Chapel
      • 9:00–9:45 AM | Experience 1: Funeral for the Traditional Funeral
      • 10:00–10:40 AM | Experience 2: Celebration of Life
    • Life Event Center
      • 10:55–11:45 AM | Presentation 1: Why Hospitality? Reimagining the Funeral Experience
      • 11:45 AM–12:35 PM | Presentation 2: The Celebration Journey
      • 12:35–1:35 PM | Lunch
      • 1:35–1:45 PM | Intro to Mixed-Use Properties by C. Lynn Gibson
      • 1:45–2:35 PM | Presentation 3: How to Convert Your Funeral Home
  • 3:00–6:00 PM | Reimagining Funeral and Cemetery Service: Off-Site Tour and Education at Grandview Cemetery Pavilion
    • 3:05–3:35 PM | Presentation 4: Cemeteries are Dying by Dr. Jason Troyer and C. Lynn Gibson
    • 3:35–5:20 PM | Rotating Sessions by Group
      • Reimagining Cemetery Experience by John Bolton, CCE, CCrE, CSE, CXE
      • Healing Path by Dr. Jason Troyer
      • Reimagining Outreach and Aftercare by Jennifer Flaum
    • 5:20–5:35 PM | Wrap-Up: Group Discussion & Takeaways by C. Lynn Gibson
  • 6:45–7:45 PM | Reception
    The Gallery & Patio

  • 8:30–11:15 AM | Registration
    Atrium
  • 8:30–9:15 AM | Coffee & Breakfast
  • 9:00–11:00 AM | Government & Legal Affairs Committee Meeting & Update (open to all attendees)
    Moderators: Poul Lemasters, Esq., ICCFA; Christine Toson, CCE, The Tribute Companies
    Fulton

THANK YOU TO OUR SPONSORS!

Black Diamond Level

Diamond Level

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Gold Level

Silver Level

Bronze Level

Sponsorship Opportunities

If you have any questions or would like to discuss sponsorship options, please click the button below or contact Director of Meetings Lindsy Gundrum at lindsy@iccfa.com.