ICCFA Annual Convention

2018 ICCFA Annual Convention & Expo

April 18-21

Mandalay Bay Resort & Casino

Las Vegas Nevada

The ICCFA Annual Convention & Expositionis your best opportunity of the year to connect with more than 1,000 cemetery, cremation and funeral service owners and managers from throughout North America and the world.

2018 Annual Registration now Open!

*To register by mail or by fax, click here to download the registration form.

Annual Convention 2018 Keynote Speakers

Colonel Donald Sutherland

Colonel Donald Sutherland

Leadership and Motivational Expert

Erik Qualman

Erik Qualman

Social Media and Technology Expert

Stacey Hanke

Stacey Hanke

Communications and Body Language Expert

Hotel Accommodations

All keynotes and breakout sessions will be held at the Mandalay Bay Resort & Casino in Las Vegas, Nevada.

Please note that the room rates vary per night. A first night non-refundable deposit will be charged at the time of booking.

2018 Celebrant Training

Before the 2018 ICCFA Annual Convention

Monday, April 16 to Wednesday, April 18
Bally’s Las Vegas • Las Vegas, Nevada

*To register by mail or by fax, click here to download the registration form.

Schedule

Committee meetings

Exhibitor move in/set up

7:00 am–4:00 pm

Committee meetings

 2:00 – 2:50 PM

Are You Standing in Your Own Way?
Mike Watkins, CFSP

Financing and the Transitioning of Ownership
Stephanie Dunn & Walker Posie, CFSP

2:00 – 3:50 PM

JFDA: Do Jews Really Believe in the Afterlife?: Practical Guidelines for Funeral Directors
Dr. Simcha Raphael

3:00 – 3:50 PM

Changing the Cremation Paradigm: Getting Cemeteries Back in the Game
Chris Keller

Winners Always Quit
Dave Shank

4:00–7:00 pm

Expo Hall Grand Opening

7:00 am–7:00 pm

Registration

8:30–10:00 am

ICCFA Meeting

10:00–11:00 am

Lead from the Front
Colonel Donald Sutherland

11:00 am–12:00 pm

Socialnomics: Winning Customers Heart, Minds and Wallets in a Wi-Fi World
Erik Qualman

12:00–2:00 pm

Lunch with Exhibitors in Expo Hall

2:00–5:00 pm

Happy Hour

5:00–6:00 pm

First Timers Reception

5:00–6:00 pm

PLPA Reception

5:30–7:00 pm

Educational Foundation Reception

7:00 am–2:30 pm

Registration

7:30–8:30 am

Prayer Breakfast

8:30–9:30 am

Coffee Break

 

9:00–10:00 am

Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday
Stacey Hanke

10:00 am–1:00 pm

Lunch with Exhibitors in Expo Hall

1:00 – 1:50 PM

The Cents and Sense of Cremation Metal Recycling: A Panel View of Post-Cremation Recycling
Poul Lemasters, moderator

15 Decisions to Make Before You Start a Pet Loss Business
Jodi Clock, CPLP

1:00 – 2:50 PM

Influence Redefined: Women in Leadership
Stacey Hanke

Protecting Your Most Important Asset: Preventing Burnout
Jason Troyer, Ph.D

You and Your Veterinary Partnership: Staying Significant and Needed
Dr. Richard Hobart, DVM

2:00 – 2:50 PM

How to Create a Non-profit Foundation for Your Cemetery
Gwen Mooney, CCFE & Michael Higgs

Why Having a Trustworthy Internet Brand is More Important Than Ever
Tyler Yamaski

A Shared Burden
Kim Medici Shelquist, moderator

How to Stay Relevant with Customers in 2018
Kim Butler

2:30 – 3:50 PM

Tax Reform and Other Mysteries Explained
Les Schneider, Mike Pepperman, Poul Lemasters

3:00 – 3:50 PM

What Cremation Families Really Want
Doug Gober, Jr.

Music: An Important Bridge Between Ritual, Healing and Remembrance
Dianne Gray

A Closer Look at Prep Room Safety
Lance Ray

PLPA Accreditation Program
Jonathan Remkus, CPLP

6:30–8:30 pm

International Reception

7:00 am–1:00 pm

Registration

9:00 – 9:50 AM

Transitioning to Insiders: Retirement is an Event, Succession is a Process
Alan Creedy

Build a Highly Engaged Workforce
Cate Collins

Ethical Issues with the FTC Rule
Marty & Kara Ludlum

Lessons on Grief and Mourning in Cartoons
Gail Rubin

9:00 – 10:50 AM

Understanding Flame vs. Non-Flame Cremation Options
Dr. Kathy Cooney, DVM and Paul Seyler

10:00 -10:50 AM

Mortuary Litigation
Emily Ann Albrecht

Who’s Really Killing Your Business?
Lori Salberg & John Bolton, CCE, CSE, CCrE

How to Use the Profit Loyalty Chain
Stan Engh, CCFE

Hot Dogs & Decomposition
Damon de la Cruz, PhD

11:00 -11:50 AM

Beginning & Ending Employee Experiences the Right Way
Jodi Clock, CPLP, & Mark Jorgensen

“What Can You Do For Me?” Taking Funeral Service to the Next Level
Jason Troyer, PhD

Increase Your Profits Through Preneed Funding via Insurance or Trust
Greer Redden

Is it Time You Put a Grief Therapy Dog on Staff?
Roberta Knauf

Do You Really Have Them at Hello? The Age-Old Art of the Telephone
Nicole Wiedeman

12:00 -12:50 PM

Good Mourning: Growing Through Grief
Jim Czegledi

When All That’s Left Are Words
Stephanie Longmuir

Swimming with the Sharks: Ethics & Collecting Old Accounts
Marty & Kara Ludlum

Are You Sure You Want to Take Mom Home with You? Leveraging Permanent Memorialization for Cremation
Michael Harens

Generational Insight into the Client of Today
Coleen Ellis, CPLP

1:00–2:30 pm

State Association Luncheon

6:00–7:00 pm

Closing Dinner Reception

7:00–8:00 pm

Memorial Service

8:00–11:00 pm

Closing Banquet

Exhibiting

2018 Annual Expo Hall

Exhibiting

Do I have to be a member of ICCFA in order to exhibit?

NO! Anyone can exhibit (ICCFA members or non-members). However, booth rates are lower for ICCFA members by $500. If your company has never been a member of the ICCFA, an introductory membership is available for just $245. Become a member and enjoy both the lower booth prices along with other great membership benefits.

Do I pay for my booth now?


Upfront payment is welcomed, but not necessary. A minimum $500 deposit is required for each 10′ x 10′ booth requested. The remaining balance is due by 02/02/2018, and will be processed on the same card used to place your deposit.

What can I do to draw attention to my booth?


Advertising your booth number in the January, February, and the March/April issues of ICCFA Magazine is a great way to tell people your booth number and inform attendees of any give-a-ways you have for the convention (reduced rate for convention attendees, etc.).

Where will the 2019 Convention be held?

The Charlotte Convention Center in Charlotte, North Carolina.

For information on exhibiting, contact Rick Platter at 571.323.2985 or rplatter@iccfa.com

Thank you to our 2018 Sponsors

  • Answering Service for Directors (ASD)
  • Batesville
  • Blackstone Cemetery Development
  • C&J Financial
  • Cave Hill Cemetery
  • Coldspring
  • Core Scientific
  • Cypress Lawn
  • Davey Tree
  • Embalm Calc
  • Forest Lawn Memorial – Parks & Mortuaries
  • Funeral Directors Life Insurance
  • Gibraltar Remembrance Services
  • Guerra & Gutierrez Mortuary
  • Hillside Memorial Park & Mortuary
  • IMSA
  • Inglewood Park Cemetery
  • Johnson Consulting Group
  • Landmark Control Services
  • Lending USA
  • Matthews Memorialization
  • Nomis Publications, Inc.
  • Plotbox
  • Service Corporation International
  • The Signature Group

Sponsorship Opportunities

We have a variety of ways that you can support the convention and promote your company’s name, branding, booth number at the same time.

Please contact Kelly Spann to hear about sponsorship opportunities that await you at this year’s convention.