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DEAD Talks Sales Conference
January 15–17, 2020
Luxor Las Vegas

Thursday, January 16

KEYNOTE: Rapid Growth, the Lazy Way – Matthew Pollard

Prospecting
  • How to Leverage Your Digital Brand to Attract Quick-Converting Leads – Luke Frieberg
  • Master Your Numbers – Ed Bush
  • Look Forward – The Spirit of Prospecting – George Granberry III
Presenting
  • Educator or Order Taker – Jamie Sarche **No presentation submitted**
  • Presenting Cremation Made E-A-S-Y – John Bolton, CCE, CCrE, CSE
  • So, I Chose Cremation, Now What? – Shannon Martin

Supplier luncheon session keynote: Build Your Story Playbook – Matthew Pollard

Objections
  • Dust in the Wind: Five Key Questions Every Scattering Family Needs to Answer – Stacie Schubert
  • Closing and Objections – Kevin Krizak
  • Less Objections? Better Questions! – West Foulger
Closing
  • Closing: Or Is It Really Opening? – James Zwack
  • Closing: It’s a Process, Not an Event – Erin Creger
  • Bad Closing Habits are Killing You – Mitch Bennett **No presentation submitted**

—————————

Friday, January 17

KEYNOTE: Culture of Service – The Science of Selling – David Hoffeld

Aftercare
  • Resuscitate Your Aftercare – EXPERIENCE the Difference – Linda Jankowski
  • Why 85% of Your Aftercare Families Can’t Leave Reviews – Jon Lefrandt
  • Staying Connected: The Art of Selling Genuine Care – Tim Fullerton **No presentation submitted**
Wrap-Up
  • The Power of Believing – Mike Watkins
  • Are Your Batteries Charged? – Andres Aguilar

About ICCFA

International Cemetery, Cremation & Funeral Association
107 Carpenter Drive, Suite 100 • Sterling, VA 20164
703.391.8400 • toll free 800.645.7700 • fax 703.391.8416

ICCFA’s Mission

To provide exceptional education, networking and legislative guidance and support to progressive cemetery, funeral and cremation professionals worldwide.

Upcoming ICCFA Events

  • Memento Mori: an ICCFA Magazine
  • Cremation Certification Programs
  • Media Room
  • FAQ
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