How to Use the New User Portal

Returning User Registration


If you have ever registered for an ICCFA event, we should have a record of your email address. At the portal login page, use the email address you typically use to sign up for an event. Enter the following temporary password to log in:



If you are unsure of what email address you have used, please call ICCFA at 703.391.8400. We can verify the email address over the phone.

New User Registration


Users who have never registered for an ICCFA event or an account at should create a new user account.

When prompted, please enter the following:

  • Email address (use an address that will be your primary email)
  • Personal information
  • Work address (use the address linked to your funeral home/cemetery/business)
  • Phone information
  • Password
  • Contact preferences

After you have entered information in the required fields, click the “Create Account & Enter Your Organization Info”.



You will be prompted to select your organization if it is listed. If “NOT LISTED HERE” appears, click “Continue” to enter your organization’s name. Unclick the checkbox that says “I Am the Primary Contact” before saving the organization.



You will now be sent to a page with your profile information. Return to the event page by selecting “Upcoming Events”.