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SUMMARY:Back to Business Webinars: Succession Solved: How to Sell a Funeral Business
DESCRIPTION:After investing years of hard work to build a business with value and purpose\, it is now time for you to consider your options for succession. A properly executed succession can ensure your legacy and fund your retirement\, so it's important to understand the risks and challenges involved.  \nJoin this panel-style discussion to learn the key elements of preparing to sell your business from experts. From choosing a successor to maximizing business value\, you'll be able to take these ideas back to your business and start planning for your future. \nKey Takeaways:  \n\nMajor challenges and risks and how to avoid them \nPreparing your business to sell \nPricing your business \nMaximizing the value of your business \nPreparing your business for transition \nDefining and sourcing your ideal buyer \n\nModerator:   \n\nTim Bridgers\, Head of Funeral Lending \, Live Oak Bank \n\nPanelist:  \n\nChris Cruger\, CEO\, The Foresight Companies \n\nTim Bridgers \nSVP – Head of Funeral Home and Cemetery  \nTim Bridgers is the Head of the Funeral Home and Cemetery Lending team at Live Oak Bank. As a former business owner and developer of two successful companies\, Tim understands the challenges that business owners face. Combined with his extensive experience in financing\, he provided $86 million in loans nationwide to owners of funeral homes\, cemeteries and cremation businesses in 2017. He was recently named a Funeral Service Innovator by American Funeral Director magazine for his thought leadership and innovation in creating the Inventory Growth Loan for cemetery inventory expansion. \nTim and his team of non-commissioned financing experts maintain an undeniable focus on helping funeral home and cemetery owners make the right financial decisions for their business's long-term success. Their goal is solely to help you reach your goals. Imagine speaking to a lender who understands all phases of your business and not having to explain terminology and nuances of the funeral profession. This provides more time to establish a meaningful business relationship with you. \nTim studied Mechanical Engineering at the University of North Carolina at Charlotte\, Business at the University of North Carolina at Wilmington\, and completed his Finance degree at Liberty University. This diverse education prepared Tim for success in sales\, marketing\, and management. Tim is dedicated to assisting small business owners in the funeral profession become and remain successful with Live Oak Bank's products and services.  \nChris Cruger\nChief Executive Officer\, The Foresight Companies  \nChris Cruger is viewed as a thought leader within the funeral and cemetery profession. His great success is built on his exceptional ability to provide efficient solutions to the complex business challenges funeral and cemetery leaders are faced with. He continues to successfully improve Foresight's operational and transactional services.   \nChris has the knowledge to provide efficient solutions to businesses of all sizes in our profession. His passion and desire for the development of the funeral and cemetery profession come through in everything that he does.  \nChris' experience in the funeral and cemetery profession began over 25 years ago when he was part of the Corporate Development team for SCI. His career spans throughout North America\, across five continents and 25 countries. Throughout his career\, he has analyzed several thousand funeral homes and cemeteries and has a unique depth of perspective in this space. He has cross-dimensional experience in finance\, sales\, transactions\, and operational management with both public and private companies and their Board of Directors. He regularly consults with members of the financial community on matters related to funeral service and has strong relationships in capital markets.  \nBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinars-succession-solved-how-to-sell-a-funeral-business/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230817T140000
DTEND;TZID=America/New_York:20230817T150000
DTSTAMP:20230719T201142Z
CREATED:20230712T191827Z
LAST-MODIFIED:20230719T201142Z
UID:34559-1692280800-1692284400@iccfa.com
SUMMARY:Understanding the Millennial Worker and How They Can Improve Your Business
DESCRIPTION:Join us on August 17\, 2023\, from 2:00 – 3:00 PM EDT\, for the next presenter in the ICCFA Webinar Series\, Antonio Green from the James H. Cole Home for Funerals. \nThe typical funeral home in the United States is owned and/or operated by an individual of the Baby Boomer or early Generation X age range. The up-and-coming Millennial generation\, which will soon become the successors in these businesses\, act and operate very differently. Nevertheless\, they are changing how businesses operate and carving new paths in almost every industry\, including deathcare. Nowadays\, it’s rare to have a conversation with funeral home owners without them bringing up how difficult it is “working with Millennials”. This session will help you understand why Millennials are so different than previous generations \, provide ideas on how to motivate these employees\, and prove how big of an asset they can be to the business. \nAntonio Green is a fourth-generation funeral director at his family’s firm\, James H. Cole Home for Funerals. Antonio has been a licensed mortician for over 15 years. After receiving his bachelor’s degree from Bowling Green State University\, Antonio decided to pursue his passion of helping others in their greatest time of need and continue his family’s legacy of funeral service by attending the Cincinnati College of Mortuary Science.   \nIn 2021\, Antonio took on the task of becoming a published author. His book “Talk to Me -Understanding the Millennial Mindset” was written to help people better understand the Millennial generation\, specifically small business owners. \nClick here to register
URL:https://iccfa.com/event/understanding-the-millennial-worker-and-how-they-can-improve-your-business/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230721
DTEND;VALUE=DATE:20230724
DTSTAMP:20230508T180503Z
CREATED:20230508T180503Z
LAST-MODIFIED:20230508T180503Z
UID:33989-1689897600-1690156799@iccfa.com
SUMMARY:Pet Loss & Intergration Short Course
DESCRIPTION:With more and more families considering their pets as family\, adding pet loss services and products is a great way to expand your business within your community. This one-and-a-half day short course\, held at the Emory Conference Center Hotel\, will cover topics such as developing business plan with pets in mind\, how to sell to new or existing families\, legal issues involving pet burial and more! Join us from July 21–23\, 2023\, to discover how serving pets is serving people.
URL:https://iccfa.com/event/pet-loss-intergration-short-course/
LOCATION:Emory Conference Center Hotel\, 1615 Clifton Rd\, Atlanta\, GA\, 30329\, United States
CATEGORIES:PLPA
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230720T140000
DTEND;TZID=America/New_York:20230720T150000
DTSTAMP:20230607T185240Z
CREATED:20230607T185240Z
LAST-MODIFIED:20230607T185240Z
UID:34181-1689861600-1689865200@iccfa.com
SUMMARY:Going to Market: An Inside View of the Current Mergers & Acquisitions Environment
DESCRIPTION:Join us on July 20\, 2023\, from 2:00 – 3:00 PM EDT\, for the next presenter in the ICCFA Webinar Series\, Chris Cruger\, Chief Executive Officer at The Foresight Companies. \nThere has been quite a bit of noise about the acquisition market over the past several years. All that noise has created a false reality of the current transaction climate. While the market is certainly active\, and many high-profile transactions continue to be announced\, buyers have become more disciplined as they selectively choose partners that foster growth and provide a strategic advantage. \nThis presentation will give funeral and cemetery professionals a clear understanding of the current marketplace. Using real financials and empirical data\, Chris will give an inside view of the marketplace to allow you to understand all aspects of the succession planning and selling process. \nChris Cruger is seen as an innovator and thought leader in the funeral and cemetery industry. His great success is based on his exceptional ability to provide comprehensive solutions to intricate business challenges that leaders in our industry are faced with. Chris continues to successfully improve Foresight’s operational and transactional services. Since joining Foresight\, he has demonstrated his passion and ability to help our clients and implemented some key initiatives to further expand the company. \nAs one of the foremost authorities in the cemetery and funeral service industry\, Chris has the knowledge to provide efficient solutions to businesses of all sizes in our profession. His passion and desire for the development of the funeral and cemetery profession come through in everything that he does. \nChris began his career in funeral service over 25 years ago as a financial analyst in corporate development for SCI\, where he ultimately spent 13 years. Chris quickly rose through the ranks at SCI where he was Vice President of Business Development\, responsible for Corporate Development\, Real Estate\, Construction and Affiliate Relationships. \nChris’ experience in the funeral and cemetery industry spans throughout North America\, across five continents and 25 countries. Over the past twenty years\, Chris has analyzed several thousand funeral homes and cemeteries and has a unique depth of perspective in this industry. Chris has a demonstrated cross-dimensional experience in finance\, sales\, transactions\, and operational management with both public and private companies and their Board of Directors. \nChris has led multiple engagements on Corporate Strategy to create the long-term corporate strategy for SCI\, multiple regional consolidators\, and independent operators in the funeral Industry. He has an extensive knowledge of business plan development\, implantation\, and turnaround management. \nChris regularly consults with members of the financial community on matters related to the funeral industry and has strong relationships in capital markets. \nClick Here to Register
URL:https://iccfa.com/event/going-to-market-an-inside-view-of-the-current-mergers-acquisitions-environment/
LOCATION:Virtual Event
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230615T140000
DTEND;TZID=America/New_York:20230615T150000
DTSTAMP:20230525T145059Z
CREATED:20230503T144523Z
LAST-MODIFIED:20230525T145059Z
UID:33944-1686837600-1686841200@iccfa.com
SUMMARY:How to Enhance the Customer Experience and the Value it Brings to Your Organization
DESCRIPTION:Join us on June 15\, 2023 from 2:00 – 3:00 PM EDT for the next presenter in the ICCFA Webinar Series\, Jake Johnson\, President & CEO at Johnson Consulting Group. \nExceptional customer service is no longer desired\, it’s required. Learn about the value Customer Experience (CX) brings to your business\, how to measure a family’s satisfaction\, and how to improve your customer service culture. Regardless of how high your customer experience scores are\, Jake will share insights to make it even greater. \nAs President & CEO at Johnson Consulting\, Jake began his career at Keystone Group Holdings (now Dignity Memorial Network) as Associate Director\, Corporate Development\, where his financial analysis and forecasting expertise was foundational to the firm’s growth. His unique ability to solve complex business problems and outstanding communication skills lead his success in owning a funeral home and cremation center in Sun City\, Arizona. Jake’s educational credentials include a BSBA degree in Management with an emphasis in Accounting and Financial Analysis from Xavier University in Cincinnati\, Ohio. His strong foundation in accounting\, financial analysis and EBITDA forecasting is complemented by technology savvy and broad general management qualifications in business development and operations. \nClick here to registerWebinar sponsored by:
URL:https://iccfa.com/event/how-to-enhance-the-customer-experience-and-the-value-it-brings-to-your-organization/
LOCATION:Virtual Event
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230601T140000
DTEND;TZID=America/New_York:20230601T150000
DTSTAMP:20230901T154046Z
CREATED:20230322T171032Z
LAST-MODIFIED:20230901T154046Z
UID:33661-1685628000-1685631600@iccfa.com
SUMMARY:Back to Business Webinars: Hiring During a Labor Shortage
DESCRIPTION:Join Tim Bridgers\, Scott Payne\, and Codi Shewan\, CFSP\, on June 1\, 2023\, at 2:00 PM EDT for “Back to Business Webinars: Hiring During a Labor Shortage.” \nHiring is a significant issue for funeral home owners today. In fact\, Live Oak Bank recently conducted a Voice of the Customer study and found that difficulty hiring new employees is a key challenge for 60% of their customers*. In this webinar hosted by ICCFA and Live Oak\, industry experts will dive into current hiring issues\, share practical advice on hiring and retaining employees\, and discuss what business owners can do to compete in a tight labor market. This session is crucial for funeral home owners. Register now to learn how to overcome your hiring issues. \n*Source: Live Oak 2022 Voice of the Customer Survey (Powered by Barlow Research). https://info.liveoakbank.com/voice-of-the-customer. \nTim Bridgers is the Senior Vice President of the Funeral Home and Cemetery Lending team at Live Oak Bank. As a former business owner\, Tim understands the challenges that business owners face. Combined with his extensive experience in financing\, Tim’s team has provided $762 million in loans nationwide to owners of funeral homes\, cemeteries\, and cremation businesses. He recently served as a Trustee for the Selected Educational Trust board\, and on the advisory board of Worsham College of Mortuary Science. \nTim and his team of non-commissioned financing experts maintain an undeniable focus on helping funeral home and cemetery owners make the right financial decisions for their business’s long-term success. Their goal is solely to help you reach your goals. Imagine speaking to a lender who understands all phases of your business and not having to explain the terminology and nuances of the funeral profession. This provides more time to establish a meaningful business relationship with you. \nCodi Shewan\, CFSP\, is a highly accomplished and respected executive and speaker who has established himself as a leading figure in the funeral and cemetery profession. As the President and Founder of EverLearn Associates\, a comprehensive management consulting firm\, Codi is dedicated to building strong\, collaborative\, dynamic teams and successful businesses across North America. \nWith a keen focus on aligning closely with clients\, Codi and his team provide tailored solutions to overcome operational challenges and align business goals with success. Codi has made it his mission to help clients achieve that success by putting their people at the forefront of everything they do. EverLearn Associates is renowned for its core principal tenet of ‘People first; always.’ – a philosophy that is infused into every aspect of their consulting lines of business\, chief among them including HR\, marketing\, business strategy\, and digital solutions. \nCodi’s impact extends beyond the funeral and cemetery profession. In 2020\, he became a best-selling author with his critically acclaimed book\, Everyday Legacy: Lessons For Living With Purpose\, Right Now. His ardent passion for empowering others to redefine their legacy – from something they leave to something they personify personally and professionally every day – is the driving force behind his work. \nWith a track record of success that spans decades\, Codi is a driving force in the funeral and cemetery space\, and his reputation for delivering results is unmatched. Through his leadership\, EverLearn Associates continues to set the standard for excellence in the industry\, helping clients achieve their goals and redefine what’s possible. \nScott Payne became a Principal Partner with Graystone in September 2022. In addition to his ownership responsibilities\, Scotty’s role within Graystone includes the facilitation of training and client account management. Scotty also handles all of the ongoing updates of training modules while protecting the proprietary intellectual property of all training materials. \nWhat Clients Say: Clients often refer to Scotty as an operations guy that hands on based off of his experience in the funeral profession. Scotty is valued in the manner in which he works to improve processes or systems within funeral homes while maintaining the focus on improved customer service and revenue growth through staff development. Scotty also demonstrates patience when working individually with leadership of all levels and funeral professionals one-on-one to improve their individual performance to reach their desired goals. \nPassion for the Work: Although seeing processes improved throughout an organization is rewarding for Scotty\, he receives the most gratification when he see’s growth with each level of staffing\, improved customer service ratings based off of client family feedback and improved culture within all organizations. \nPrior to Graystone: Scotty is a licensed Funeral Director in Missouri with over 15 years of experience with a fast-paced progressive funeral home in the Mid-West. His experience as both a Funeral Director and Director of Funeral Service Operations is very beneficial as he works with Graystone Clients. In addition\, Scotty is very familiar with crematory operations which is a valued asset with the growing cremation trends. Prior to joining the Graystone Team\, Scotty also worked as a Regional Marketing Director for an insurance funding organization covering 13 states in the Midwest. \nBack to Business Webinars Partner: \nClick here to register
URL:https://iccfa.com/event/back-to-business-webinars-hiring-during-a-labor-shortage/
LOCATION:Virtual Event
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230511T140000
DTEND;TZID=America/New_York:20230511T150000
DTSTAMP:20230331T211929Z
CREATED:20230331T185836Z
LAST-MODIFIED:20230331T211929Z
UID:33700-1683813600-1683817200@iccfa.com
SUMMARY:The World Has Changed: Shouldn't Your Pre-need Program Change Too? Tips for a Successful Pre-need Program
DESCRIPTION:Join us on May 11\, 2023 from 2:00 – 3:00 PM EDT for the next presenter in the ICCFA Webinar Series\, Beth Kmiec\, Executive Vice President\, Trust Administration at ClearPoint Federal Bank & Trust. \n Funeral and cemetery businesses\, in many cases\, have grown based on necessity of services without an active pre-need program. As the world has adjusted and shifted\, however\, a pre-need program has become more and more essential\, and it no longer looks the way it used to. Many facets of the world have changed tremendously over the last few years\, and pre-need is no exception. In this talk\, you will learn 8 tips for building a thriving pre-need business in today’s environment\, while keeping in mind that everyone is coming from a different starting point. Learn why pre-need matters and what you need to know as you get started or re-vamp your current program.  \nBeth Kmiec joined ClearPoint Federal Bank & Trust (“ClearPoint”) in 2013\, coming from personal trust at JPMorgan in Chicago\, IL. Ms. Kmiec is an accomplished business and legal professional. She has a BA in Political Science and Psychology from the University of Notre Dame and a JD from Loyola University Chicago School of Law. Beth is currently the Chief Fiduciary Officer\, EVP for ClearPoint. As a member of the Senior Management Team\, she oversees ClearPoint’s client relations\, business development\, and trust and legal compliance. \nClick here to register 
URL:https://iccfa.com/event/the-world-has-changed-shouldnt-your-pre-need-program-change-too-tips-for-a-successful-pre-need-program/
LOCATION:Virtual Event
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230420T140000
DTEND;TZID=America/New_York:20230420T150000
DTSTAMP:20230405T142505Z
CREATED:20230308T154306Z
LAST-MODIFIED:20230405T142505Z
UID:33491-1681999200-1682002800@iccfa.com
SUMMARY:Net Promoter Score: What is it and What Does it Mean for the Future of Your Business?
DESCRIPTION:Join us on April 20\, 2023 from 2:00 – 3:00 PM EDT for the next presenter in the ICCFA Webinar Series\, Nelson Thulin\, Director of Business Consulting at Johnson Consulting Group. \nAccording to Harvard Business Review\, 80% of companies use customer satisfaction scores to analyze customer experience (CX) and improve it. Are you in that 80%? Superior customer service is no longer nice – it’s needed. If you are not already\, now is the time to start tracking your satisfaction rates and using those metrics to increase the value of your business. Net Promoter Score (NPS) is the most powerful customer experience measuring metric you could be tracking. Join Nelson Thulin\, Director of Business Consulting at Johnson Consulting Group for this webinar where you will learn: \n\nHow to measure NPS.\nHow to interpret NPS.\nHow utilize NPS to improve CX.\n\nNelson Thulin began his funeral service career at a family-owned funeral home in Wisconsin and over the course of 35+ years\, his work experience has included independent ownership as well as corporate leadership roles. His management experience ranges from a single location serving approximately 100 families a year to multi-location markets serving over 3000 families annually. As Director of Business Consulting Services at Johnson Consulting\, Nelson has overseen the development of JCG’s Leadership and Management Academy\, the nationally recognized Customer Experience Workshops\, internationally utilized Strategic Planning and highly rated Business Assessment Program. Nelson emphasizes a keen focus on the importance of exceeding expectations of client families and providing a meaningful and memorable experience for their guests\, resulting in a loyal advocacy of our profession as well as continued growth of individual businesses. \nClick here to registerWebinar Sponsored By:
URL:https://iccfa.com/event/net-promoter-score-what-is-it-and-what-does-it-mean-for-the-future-of-your-business/
LOCATION:Virtual Event
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230404T140000
DTEND;TZID=America/New_York:20230404T150000
DTSTAMP:20230310T144124Z
CREATED:20230220T190255Z
LAST-MODIFIED:20230310T144124Z
UID:33329-1680616800-1680620400@iccfa.com
SUMMARY:PLPA Webinar: Grief Dog Panel Discussion
DESCRIPTION:Adding a grief therapy dog to your business can help comfort families as they navigate through the loss of a loved one. But what are some things to consider before you add a grief dog to your funeral home team? On Tuesday\, April 4 at 2 pm ET\, PLPA Committee Chair Lauren Blevins\, CCFE\, CPLP\, will lead a panel discussion with experts Jenni Bryant\, Mandi Goodwrench\, and Abigail Lemley on the logistics of adding a grief dog program to your business.  \nClick here to register
URL:https://iccfa.com/event/plpa-webinar-grief-dog-panel-discussion/
LOCATION:NV
CATEGORIES:PLPA,PLPA Webinar,Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230316T140000
DTEND;TZID=America/New_York:20230316T150000
DTSTAMP:20230209T174558Z
CREATED:20230119T211939Z
LAST-MODIFIED:20230209T174558Z
UID:33020-1678975200-1678978800@iccfa.com
SUMMARY:A Different Type of Customer Experience: CX in the Funeral & Cemetery Profession
DESCRIPTION:Join us on March 16\, 2023 from 2:00 – 3:00 PM EDT for the next presenter in the ICCFA Webinar Series\, Vince Roberge\, Senior Business Consultant at Johnson Consulting Group. \nJoin Senior Business Consultant and Licensed CX Coach Vince Roberge to learn why customer experience is unique in the deathcare profession… and why that matters. What is the impact of world-class customer experience on enterprise value? What differentiates world class customer experience companies from the rest? And how can I implement proven practices to elevate my customer experience for the benefit of my client-families\, my employees\, and my company? Learn the answers to these questions and more as Vince presents on a topic that is truly at the heart of what we do in the deathcare profession: our customer experience. \nVince Roberge holds a degree in Economics from the University of Michigan and a degree in Funeral Service from Commonwealth Institute. He is a Licensed Funeral Director and has worked in operational leadership roles for SCI at single and multi-location funeral home businesses. Vince has worked as a Business Consultant for Johnson Consulting Group since 2019\, serving as a trusted partner to funeral home and cemetery business owners. His consulting areas of expertise include performance management\, strategic planning\, incentive compensation plans\, and pricing. Vince is certified by the DiJulius Group as a Customer Experience Coach and works with funeral home and cemetery clients on transforming their customer experience. He also facilitates Johnson Consulting Group’s biannual Leadership and Management Program in Scottsdale\, Arizona. \nClick here to registerWebinar Sponsored By:
URL:https://iccfa.com/event/a-different-type-of-customer-experience-cx-in-the-funeral-cemetery-profession/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230302T140000
DTEND;TZID=America/New_York:20230302T150000
DTSTAMP:20230901T154231Z
CREATED:20230120T175421Z
LAST-MODIFIED:20230901T154231Z
UID:33055-1677765600-1677769200@iccfa.com
SUMMARY:Back to Business Webinars: How to Make Profitable Business Decisions
DESCRIPTION:Join Nelson Thulin\, Tim Bridgers\, and Tracy Bech on March 2\, 2023 at 2:00 PM EST for\, “Back to Business Webinars: How to Make Profitable Business Decisions.” \nAs a business owner you make daily decisions varying from small operational decisions to larger financial decisions. As the leader\, the choices that you make impact the future and profitability of your organization as well as the lives of your staff and family. With so much at stake are you using proven methods to make strategic decisions\, or are you going with your gut? Business decisions rely on timely and accurate financial information as well as feedback from staff\, leadership team and customers. We will discuss the data needed to make solid business decisions and how to track and measure that data\, as well as industry benchmarks. \nNelson Thulin began his funeral service career at a family-owned funeral home in Wisconsin and over the course of 35+ years\, his work experience has included independent ownership as well as corporate leadership roles. His management experience ranges from a single location serving approximately 100 families a year to multi-location markets serving over 3000 families annually As Director of Business Consulting Services at Johnson Consulting\, Nelson has overseen the development of JCG’s Leadership and Management Academy\, the nationally recognized Customer Experience Workshops\, internationally utilized Strategic Planning and highly rated Business Assessment Program. \nNelson emphasizes a keen focus on the importance of exceeding expectations of client families and providing a meaningful and memorable experience for their guests\, resulting in a loyal advocacy of our profession as well as continued growth of individual businesses. \nTim Bridgers is the Senior Vice President of the Funeral Home and Cemetery Lending team at Live Oak Bank. As a former business owner\, Tim understands the challenges that business owners face. Combined with his extensive experience in financing\, Tim’s team has provided $762 million in loans nationwide to owners of funeral homes\, cemeteries\, and cremation businesses. He recently served as a Trustee for the Selected Educational Trust board\, and on the advisory board of Worsham College of Mortuary Science. \nTim and his team of non-commissioned financing experts maintain an undeniable focus on helping funeral home and cemetery owners make the right financial decisions for their business’s long-term success. Their goal is solely to help you reach your goals. Imagine speaking to a lender who understands all phases of your business and not having to explain the terminology and nuances of the funeral profession. This provides more time to establish a meaningful business relationship with you. \nTracy Bech is a serial entrepreneur having started\, run\, and exited 2 successful businesses. She is a partner at 60 Minute CFO\, a consultancy based on the eponymous book that helps business leaders better understand their financial statements and finally understand what their CPA\, banker\, and CFO are telling them. She is also CEO of Starboard Collectives which facilitates industry-specific groups of CEOs where they share financial analyses\, best practices and focus on business development. \nTracy aims to help as many leaders as possible build successful businesses by strengthening their financial fluency. She knows it can be an intimidating aspect of the business world\, because she’s been there – once an intuitive\, seat-of-her-pants entrepreneur\, Tracy now runs a financially-focused business \nBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinars-how-to-make-profitable-business-decisions/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2023/01/austin-distel-744oGeqpxPQ-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230216T140000
DTEND;TZID=America/New_York:20230216T150000
DTSTAMP:20230124T161949Z
CREATED:20221220T190750Z
LAST-MODIFIED:20230124T161949Z
UID:32850-1676556000-1676559600@iccfa.com
SUMMARY:10 First Steps to Adding Cremation to Your Business Plan
DESCRIPTION:Join us on February 16\, 2023 from 2:00 – 3:00 PM EST for the next presenter in the ICCFA Webinar Series\, Tom Krowl\, Vice President of Marketing at Cremation Systems. \nAs we have seen in our industry\, cremation rates are increasing. A crematory is now becoming a tool of the trade like embalming for funeral directors. This webinar will help funeral directors and others evaluate the basic economics of owning and operating their own crematory and the steps to accomplishing the goal. \nSpecial emphasis is placed on the planning and zoning of a crematory. Zoning is the most difficult aspect of the project and must be confirmed in writing before investing in cremation. Site evaluation\, air permitting\, engineering\, utility requirements and floorplan designs are academic in nature\, zoning can be emotional and stressful. \nAdding cremation to your funeral home does not have to be painful if you plan and execute carefully. The benefits of owning your own crematory can generate increased earnings and sales and marketing leverage. \nTom Krowl is the Vice President of Marketing for Cremation Systems a Division of Armil CFS. He has a B.S. degree in Construction Engineering from Syracuse University and the State University of New York.  He has spent 40 years working in the Building Materials\, Fire Testing\, and High Temperature Insulating Materials Industries.  The past 15 years have been focused on new cremation equipment technology and installation techniques.  He currently teaches the Certified Crematory Operator class for the Cremation Association of North America. His depth of knowledge of construction\, environmental impact\, and zoning regulations benefit current crematory operators and those looking to enter cremation.  \nClick here to register
URL:https://iccfa.com/event/10-first-steps-to-adding-cremation-to-your-business-plan/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/12/towfiqu-barbhuiya-joqWSI9u_XM-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230111
DTEND;VALUE=DATE:20230114
DTSTAMP:20220317T004039Z
CREATED:20220105T190043Z
LAST-MODIFIED:20220317T004039Z
UID:779-1673395200-1673654399@iccfa.com
SUMMARY:Dead Talks 2023
DESCRIPTION:
URL:https://iccfa.com/event/dead-talks-2023/
LOCATION:Bally’s Las Vegas Hotel & Casino\, 3645 S Las Vegas Blvd\, Las Vegas\, NV\, 89109\, United States
CATEGORIES:Conference
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2021/10/conference.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221215T140000
DTEND;TZID=America/New_York:20221215T150000
DTSTAMP:20221123T152304Z
CREATED:20221123T145757Z
LAST-MODIFIED:20221123T152304Z
UID:32750-1671112800-1671116400@iccfa.com
SUMMARY:Internal Conflict Resolution\, Culture\, Communication\, and Respect
DESCRIPTION:Join us on December 15\, 2022 from 2:00 – 3:00 PM EST for the next presenter in the ICCFA Webinar Series\, Mat Forastiere\, Senior Vice President of Operations for Park Lawn Corporation. \nFor a business to reach its goals and provide meaningful service that exceeds customer expectations\, it must promote an internal team culture built on communication and respect. This webinar will examine the most common internal conflicts found in funeral and cemetery service and provide simple solutions to solve them quickly and efficiently. The goal is to educate team members\, promote open communication\, and cultivate respect within the workplace. Teams thrive when they treat each other as humans and not as vehicles for personal gain. \nMat has held numerous leadership positions over his 25-year career in funeral and cemetery service. A licensed funeral director and embalmer\, he has directly lead teams ranging in size from 3 to 300 team members. Throughout his career\, Mat has helped high performing teams achieve their business goals and taught them how to provide exemplary customer experience. \nClick here to register
URL:https://iccfa.com/event/internal-conflict-resolution-culture-communication-and-respect/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2022/11/Forastiere_Web_Pic.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221117T140000
DTEND;TZID=America/New_York:20221117T150000
DTSTAMP:20221025T203344Z
CREATED:20220928T154635Z
LAST-MODIFIED:20221025T203344Z
UID:32491-1668693600-1668697200@iccfa.com
SUMMARY:From Handshake to Contract: The Fundamentals of Presenting Pre-Need
DESCRIPTION:Join us on November 17\, 2022\, from 2:00-3:00 PM EST for the next presenter in the ICCFA Webinar Series\, Bob Gordon Jr.\, CCE\, of Cypress Lawn Memorial Park. \nBob Gordon Jr.\, President and CEO of the Cypress Lawn Cemetery Association\, has created a checklist with a proven track record for successfully presenting pre-need to families. In this interactive session\, which incorporates videos of Bob himself talking with a family\, he will demonstrate the fundamentals of building rapport to explaining the value of planning to how to close the contract. You’ll walk away with your own copy of the checklist to take back to your firm … so you can start using it right away! \nRobert Gordon Jr. began his career at his grandfather’s cemetery and funeral home as a teenager — he worked in every position\, eventually rising to the level of Vice President. He went on to hold director positions at both the El Camino Group and Service Corporation International. Bob is now the President and CEO of the Cypress Lawn Cemetery Association. He is a licensed funeral director and cemetery broker. \nClick here to registerWebinar Sponsored By:
URL:https://iccfa.com/event/from-handshake-to-contract-the-fundamentals-of-presenting-pre-need/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221108T140000
DTEND;TZID=America/New_York:20221108T150000
DTSTAMP:20220927T151444Z
CREATED:20220914T143107Z
LAST-MODIFIED:20220927T151444Z
UID:32387-1667916000-1667919600@iccfa.com
SUMMARY:PLPA Webinar: Is Bad Phone Etiquette Killing Our Business?
DESCRIPTION:The November PLPA Webinar “Is Bad Phone Etiquette Killing Our Business?” featuring speaker Nicki Wiedeman will reveal the reasons why poor phone manners can lead to less business. In this webinar\, attendees will: \n\nListen to some real cringeworthy calls (you gotta hear it to believe it!)\nRealize that you don’t know what you don’t know\nGo back to the basics (and why that can be scary)\n\nJoin us on November 8 at 2 pm ET! \nClick here to register
URL:https://iccfa.com/event/plpa-webinar-nov22/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/09/karsten-winegeart-tUCvnMOvXFQ-unsplash-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221027T140000
DTEND;TZID=America/New_York:20221027T150000
DTSTAMP:20221020T203316Z
CREATED:20220922T190424Z
LAST-MODIFIED:20221020T203316Z
UID:32454-1666879200-1666882800@iccfa.com
SUMMARY:Planning for Profit: Responsible Fiscal Management
DESCRIPTION:Please note: This webinar has been rescheduled from October 20.  \nJoin us on October 27\, 2022\, from 2:00-3:00 PM EDT for the next presenter in the ICCFA Webinar Series\, Phil Tassi of Ferncliff Cemetery. \nGenerally\, fiscal management is accepted as the process of keeping an organization running efficiently within its allotted budget. Fiscal managers are generally charged with the oversight of an entities revenues and expenditures\, including accounting operations\, payroll functions\, financial reporting and compliance\, and adherence to financial plans. A key element of responsible fiscal management is the creation of internal controls to identify and prevent fraudulent activity. Whether you’re new to the profession\, or in need of a review\, tune in to discuss the basic components of a system\, the differences between For-Profit and Non-Profit organizations\, and the roles of management to ensure success within your organization. Attendees will gain an understanding of the terminology used\, review common ratios and formulas to interpret financial statements\, learn how to establish internal controls\, and more. \nClick here to register
URL:https://iccfa.com/event/planning-for-profit-responsible-fiscal-management/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/09/towfiqu-barbhuiya-nApaSgkzaxg-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20220915T140000
DTEND;TZID=America/New_York:20220915T150000
DTSTAMP:20220822T135031Z
CREATED:20220822T135031Z
LAST-MODIFIED:20220822T135031Z
UID:32238-1663250400-1663254000@iccfa.com
SUMMARY:What's New to Get You Sued in 2022?
DESCRIPTION:Join us on September 15\, 2022\, from 2:00-3:00 PM EDT for the next presenter in the ICCFA Webinar Series\, Poul Lemasters\, Esq. of Lemasters Consulting. \nOkay. Maybe not sued\, after all you can always CYA to try and avoid some liability. But what are some of the new issues that should be on your list? How about texting with families? Social media – both employees and customers. What about cremation – anything there? Of course! In fact\, we even have some embalming issues that are making a comeback. Join us for a look into some of the issues that you should be aware of so you can CYA and hopefully avoid an issue in 2022. \nPoul began his career in deathcare more than 20 years ago as a funeral director and embalmer. He quickly recognized that the growing risk and liability in deathcare along with the lack of support and resources for those in this profession made for a deadly combination. So\, he decided to go to law school—and he passed! Today\, Poul uses his unique background in both deathcare and law to provide resources and counsel to other deathcare professionals. He gets calls for assistance in risk management\, daily operational conflicts\, form and contract reviews\, valuations\, and regulatory matters. Basically\, all the exciting issues our profession has to offer. Poul advises several funeral home\, crematory\, cemetery\, and trade associations across the United States. He also shares his know-how with those in the field by serving as Cremation Coordinator and Advisor for ICCFA’s Cremation Education Program. \nClick here to register
URL:https://iccfa.com/event/whats-new-to-get-you-sued-in-2022/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/08/tingey-injury-law-firm-6sl88x150Xs-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220911
DTEND;VALUE=DATE:20220914
DTSTAMP:20220603T180809Z
CREATED:20220306T121815Z
LAST-MODIFIED:20220603T180809Z
UID:1589-1662854400-1663113599@iccfa.com
SUMMARY:Deathcare Classic 2022
DESCRIPTION:
URL:https://iccfa.com/event/deathcare-classic-2022/
LOCATION:Mountain Shadows Resort & Camelback Golf Club\, Scottsdale\, AZ\, United States
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2021/10/DCC-background.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20220818T140000
DTEND;TZID=America/New_York:20220818T150000
DTSTAMP:20220729T153359Z
CREATED:20220728T201400Z
LAST-MODIFIED:20220729T153359Z
UID:32148-1660831200-1660834800@iccfa.com
SUMMARY:The Power of Connection
DESCRIPTION:Join us on August 18\, 2022\, from 2:00-3:00 PM EDT for the next presenter in the ICCFA webinar series\, Phil Zehms of the Park Lawn Corporation. \nDuring this insightful presentation\, Phil will share his thoughts on the importance of creating intentional and meaningful connections during the Pre-Need and At-Need Marketing process. Attendees will be given the tools for creating relationships and learn that this can be what makes or breaks a successful and lasting connection with clients. A deathcare professional for over 20 years\, Phil feels that customer service is a big part of his professional background and has had a variety of experiences in Pre-Arranged and Immediate Need Funeral and Cemetery Services including burial and cremation services. \nPhil is the Director of Operations for the Parklawn Corporation and oversees the Kansas City market which consists of four funeral homes\, three cemeteries\, a central care center and pre-need sales team. His uniquely balanced career gives him a perspective\, appreciation and understanding of small\, medium and large businesses. Phil’s career in funeral service began in 1998 making video biographies. He learned best in class service through experiences in Pre-Need and At-Need Funeral\, Cemetery and Pet Services. He is a Certified Celebrant\, a 2018\, graduate of the ICCFA University\, and Secretary of the Associated Cemeteries of Missouri.\nClick here to register
URL:https://iccfa.com/event/the-power-of-connection/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/07/chris-liverani-9cd8qOgeNIY-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20220809T140000
DTEND;TZID=America/New_York:20220809T150000
DTSTAMP:20220912T201445Z
CREATED:20220726T154804Z
LAST-MODIFIED:20220912T201445Z
UID:32140-1660053600-1660057200@iccfa.com
SUMMARY:PLPA Webinar: Words of Compassion
DESCRIPTION:The ability to speak with people during their time of grief is an important skill in our profession. But what happens when someone has lost their beloved pet? It turns out that it is not much different from losing any family member. As more and more pet owners are looking for burial and memorial options for their pets\, it is vital to have the ability to help guide them through their grief without saying “it was only a pet.” Certified Celebrant Glenda Stansbury will share how to communicate with compassion to grieving pet owners and families alike. Join us on Tuesday\, August 9 at 2pm ET by registering for free by clicking the button below.
URL:https://iccfa.com/event/plpa-webinar-words-of-compassion/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/07/joel-johnson-vfa_dXe3S3Y-unsplash-scaled-e1658854926281.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220724
DTEND;VALUE=DATE:20220727
DTSTAMP:20220316T141535Z
CREATED:20220312T122017Z
LAST-MODIFIED:20220316T141535Z
UID:2616-1658620800-1658879999@iccfa.com
SUMMARY:2022 Convention of Cemetery Association of TN\, SC Cemetery Association\, and NC Cemetery Association
DESCRIPTION:The Park Vista – Gatlinburg\, TN\nJuly 24-26\, 2022 \nRegistration Info Contact:\nCindy Foree\, Exec. Director\n615-714-9605 or cemetery.tn@gmail.com
URL:https://iccfa.com/event/2022-convention-of-cemetery-association-of-tn-sc-cemetery-association-and-nc-cemetery-association/
LOCATION:The Park Vista\, 705 Cherokee Orchard Rd\, Gatlinburg\, TN\, 37738\, United States
CATEGORIES:Industry
ORGANIZER;CN="Cindy Foree":MAILTO:cemetery.tn@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220722
DTEND;VALUE=DATE:20220728
DTSTAMP:20220316T142458Z
CREATED:20220306T121744Z
LAST-MODIFIED:20220316T142458Z
UID:1588-1658448000-1658966399@iccfa.com
SUMMARY:ICCFA University 2022
DESCRIPTION:Save the Date!\nDate: July 22 – 27\, 2022
URL:https://iccfa.com/event/iccfa-university-2022/
LOCATION:Emory Conference Center Hotel\, 1615 Clifton Rd\, Atlanta\, GA\, 30329\, United States
CATEGORIES:ICCFA University
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/03/graduation-caps.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20220720T140000
DTEND;TZID=America/New_York:20220720T150000
DTSTAMP:20220627T142659Z
CREATED:20220620T170002Z
LAST-MODIFIED:20220627T142659Z
UID:31965-1658325600-1658329200@iccfa.com
SUMMARY:Cremation Myths Debunked
DESCRIPTION:Join us on July 20\, 2022\, from 2:00-3:00 PM EDT for the next presenter in the ICCFA webinar series\, Néctar Ramírez of Forest Lawn Parks and Mortuaries. \nSo many families who choose cremation are selecting to opt out of services. There is a misunderstanding of the cremation consumer\, which is leading to an abundance of direct cremation policies. In this presentation\, Néctar will take a deep dive into the psychology of the cremation consumer and help attendees gain a better understanding of their customer’s needs and wants. With that understanding\, attendees will learn to tailor their presentation of products and services to maximize the probability of a service\, higher policy value\, and family satisfaction. \nNéctar believes in educating not only the mind but the heart. When people are passionate about what they do\, they can’t help but succeed. Néctar has 20+ years of experience in sales and training. She has a track record of high performance in sales and demonstrated effectiveness in training. A sought-after speaker at national and international forums\, Néctar has trained hundreds of sales professionals\, customers\, employees\, and students to achieve company and organizational goals and realize the best version of themselves. She is currently the Senior Vice President Advance Planning for Forest Lawn Memorial-Parks & Mortuaries and sits on the Board of Directors for the ICCFA. \nClick here to register 
URL:https://iccfa.com/event/cremation-myths-debunked/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20220616T140000
DTEND;TZID=America/New_York:20220616T150000
DTSTAMP:20220602T133539Z
CREATED:20220512T165001Z
LAST-MODIFIED:20220602T133539Z
UID:31755-1655388000-1655391600@iccfa.com
SUMMARY:Does Your Technology Support Your Business Plan?
DESCRIPTION:Join us on June 16\, 2022\, from 2:00-3:00 PM EDT for the next presenters in the ICCFA webinar series\, Nick Timpe\, CSE\, and Jason Cavett. Nick is the CEO and Jason is the CTO of webCemeteries. \nIn our age-old business it is incumbent on us as owners and managers to foster continual improvement in our organizations and raise the bar for our family service. Technology is one key piece to that puzzle. Is your technology supporting your business plan? In this session\, we will review some of the best practices and successes of leading firms around the nation when it comes to technology implementation. Some questions we will address include: How can you create and enforce better processes for your family service\, your operations and your online visitors? How do you prioritize technology initiatives against other objectives in your business? How do you maximize your chances for success as you implement new technology? Nick and Jason have worked closely with organizations both in and outside of our profession to implement a wide variety of technology projects and will share from the lessons they have learned. \nNick Timpe is the CEO of webCemeteries where for the past 15 years he has built exceptional teams and processes for helping cemeteries computerize records and leverage technology. Nick is the Dean of the ICCFA University College of Technology\, a member of the Catholic Cemetery Conference Committee of Information and Technology\, and is a frequent industry speaker and article contributor. Nick is a Certified Crematory Operator\, has a Bachelor’s Degree in Government from Patrick Henry College\, and is an elder at his local church.Jason Cavett is the CTO of webCemeteries and owner of web design company CavetTek. Jason’s varied career has covered industries such as healthcare\, defense\, research\, and consulting\, but no matter what industry\, he has maintained a singular focus on developing high-quality software for his customers. With successes that include: leading the software transition of a 4000-person divestiture\, building solutions for Fortune 100 companies\, and leveraging software to improve organizational efficiency\, Jason is focused on ensuring that companies solve the right problems with technology. \nRegister for this ICCFA Webinar
URL:https://iccfa.com/event/does-your-technology-support-your-business-plan/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/05/umberto-jXd2FSvcRr8-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220612
DTEND;VALUE=DATE:20220616
DTSTAMP:20220316T141944Z
CREATED:20220312T122207Z
LAST-MODIFIED:20220316T141944Z
UID:2619-1654992000-1655337599@iccfa.com
SUMMARY:2022 SCCFA Convention
DESCRIPTION:2022 Convention and Exhibits:\nHilton Daytona Beach Oceanfront Resort\nDaytona Beach\, FL\nJune 12-15 \nPresident/Convention Chair: Spencer Hines\nContact: Cindy Foree\, Executive Director\nTheSouthern.office@gmail.com\n615-714-9605
URL:https://iccfa.com/event/2022-sccfa-convention/
LOCATION:Hilton Daytona Beach Oceanfront Resort\, 100 N Atlantic Ave\, Daytona Beach\, FL\, 32118\, United States
CATEGORIES:Industry
ORGANIZER;CN="Cindy Foree%2C SCCFA":MAILTO:TheSouthern.office@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20220601T160000
DTEND;TZID=America/New_York:20220605T110000
DTSTAMP:20220401T143853Z
CREATED:20220401T141241Z
LAST-MODIFIED:20220401T143853Z
UID:31271-1654099200-1654426800@iccfa.com
SUMMARY:2022 Virginia Cemetery Association (VCA)
DESCRIPTION:
URL:https://iccfa.com/event/2022-virginia-cemetery-association/
LOCATION:Sheraton Virginia Beach Oceanfront Hotel\, 3501 Atlantic Ave.\, Virginia Beach\, VA\, 23451\, United States
CATEGORIES:Conference
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20220524
DTEND;VALUE=DATE:20220527
DTSTAMP:20220401T140952Z
CREATED:20220401T140714Z
LAST-MODIFIED:20220401T140952Z
UID:31267-1653350400-1653609599@iccfa.com
SUMMARY:2022 OFDA Convention
DESCRIPTION:
URL:https://iccfa.com/event/2022-ofda-convention/
LOCATION:Hilton Columbus at Easton\, Columbus\, OH\, United States
CATEGORIES:Conference
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20220519T140000
DTEND;TZID=America/New_York:20220519T150000
DTSTAMP:20220523T141059Z
CREATED:20220413T193416Z
LAST-MODIFIED:20220523T141059Z
UID:31349-1652968800-1652972400@iccfa.com
SUMMARY:Safety in Your Cemetery
DESCRIPTION:Join us on May 19\, 2022\, from 2:00-3:00 PM EDT for the next presenter in the ICCFA webinar series\, Gino Merendino. Gino is the Chief Gardener at Merendino Cemetery Care and Dean of the ICCFA University Land College. \nCompliance with OSHA is not enough. Keeping your cemetery staff healthy and safe from injury requires the right tools to mitigate the dangers unique to cemeteries in a post COVID-19 world. \nIn this webinar “Safety in Your Cemetery\,” Gino explains how safety programs fail when they are designed to just check off the boxes for compliance purposes rather than engage the hearts of employees. Safety is attainable when workers can identify the risks and pressures of getting sick or injured and realize how those circumstances can impact their coworkers and loved ones. When employees trust their employers\, they help identify safety hazards while collaborating with management to reduce injuries and fines. \nA good safety program will reduce turnover as it shows your employees that you care about them and their families. If you have 1 or 100 employees\, you do not want to miss this webinar. \nGino Merendino is the Chief Gardener for Merendino Cemetery Care. He is passionate about leading the profession through education. He is the Vice President and a trustee of the International Cemetery Cremation and Funeral Association (ICCFA) Education Foundation and the Dean of the Land College for the ICCFA University. He holds a BS in Business Management from Rutgers University and is a Rutgers Cooperative Extension Master Gardener. He is the architect of the Veteran Administration approved GI Bill Apprenticeship Training Program for cemetery care managers. As the Chief Gardener at Merendino\, he is responsible for the mowing and trimming of 2\,000 acres of cemetery property weekly in the Northeast as well as the outsourcing of 1 out of every 650 burials in the USA.
URL:https://iccfa.com/event/safety-and-your-cemetery/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2022/04/GinoWebinarImagev2.png
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20220510T140000
DTEND;TZID=America/New_York:20220510T150000
DTSTAMP:20220504T211228Z
CREATED:20220504T210907Z
LAST-MODIFIED:20220504T211228Z
UID:31695-1652191200-1652194800@iccfa.com
SUMMARY:PLPA Webinar: May 2022
DESCRIPTION:10 Creative Ways to Serve Pet Parent Families In Their Loss\nColeen Ellis\, CPLP\nOffering pet loss services can happen on many different levels. In this webinar\, you’ll hear everything from starting up a full-blown pet loss center to providing support to pet lovers. This webinar will certainly be thought-provoking and will leave you with ideas for any operation looking to expand their service market that can be implemented immediately.
URL:https://iccfa.com/event/plpa-webinar-may-2022/
LOCATION:NV
CATEGORIES:PLPA Webinar
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