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DTSTART;TZID=America/New_York:20241010T140000
DTEND;TZID=America/New_York:20241010T150000
DTSTAMP:20240925T143633Z
CREATED:20240723T194524Z
LAST-MODIFIED:20240925T143633Z
UID:37351-1728568800-1728572400@iccfa.com
SUMMARY:From Gas to Electric: The Future of Landscape Maintenance
DESCRIPTION:Join us on October 10\, 2024\, at 2:00 PM EDT for From Gas to Electric: The Future of Landscape Maintenance\, with Don Winsett (Winsett Consulting)\, Roger Phelps (STIHL Inc.) and Brandon Glover (STIHL Inc.). \nWhether it is a desire to provide more sustainable operations\, with less noise and no exhaust emissions\, reduce costs\, or the need to conform to regulatory requirements\, companies are increasingly looking to battery powered equipment for the maintenance of landscapes and properties. This webinar is designed to examine the pressures\, considerations\, challenges and opportunities when transitioning to electric and battery powered operations. \nDon Winsett is a management consultant and executive coach with a distinguished background in the US "green services" environmental sector. As a successful C-level executive and entrepreneur\, he has held leadership roles at The Davey Tree Expert Company\, The ValleyCrest Companies\, The Brickman Group (now BrightView Holdings)\, and the Stiles Corporation. He now works with CEOs\, Chief Revenue Officers\, Boards of Directors\, and ownership groups to enhance go-to-market strategy\, accelerate P&L performance\, strengthen organizational agility\, and develop sales leaders. \nRoger Phelps is a Corporate Communications Manager at STIHL Inc. since 2001\, is responsible for promoting the STIHL brand through event marketing\, strategic partnerships\, sponsorships\, and digital media. He graduated from the U.S. Naval Academy and served 10 years in the Navy\, reaching the rank of Lieutenant Commander. Phelps has also served on the boards of the National Association of Landscape Professionals Foundation\, the National Association of State Park Directors Leadership School\, and the Professional Grounds Management Society.  \nBrandon Glover is a Regional Sales Manager at STIHL\, Inc\, a leader in outdoor power equipment in America for over 50 years. He heads the Southern California\, Arizona\, Nevada and Hawaii regions. He is responsible for overseeing the company's ongoing expansion efforts into the emerging battery markets. In his previous role with STIHL\, he served as a Territory Manager for 14 years covering the Los Angeles\, Ventura\, Orange\, Riverside and San Diego Counties. He brings over 25 years of experience in the landscape and outdoor power equipment industry. \nClick Here to Register
URL:https://iccfa.com/event/from-gas-to-electric-the-future-of-landscape-maintenance/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2024/07/daniel-watson-8vBpYpTGo90-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241015
DTEND;VALUE=DATE:20241018
DTSTAMP:20240104T184948Z
CREATED:20231214T143127Z
LAST-MODIFIED:20240104T184948Z
UID:35568-1728950400-1729209599@iccfa.com
SUMMARY:ICCFA Fall Leadership Summit 2024
DESCRIPTION:ICCFA Fall Leadership Summit 2024 \nOctober 15-17\, 2024 \nThe St. Anthony Hotel\, San Antonio\, Texas
URL:https://iccfa.com/event/iccfa-fall-leadership-conference-2024/
LOCATION:The St. Anthony Hotel\, 300 E Travis St\, San Antonio\, TX\, 78205\, United States
CATEGORIES:Conference
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241022T140000
DTEND;TZID=America/New_York:20241022T150000
DTSTAMP:20240906T162058Z
CREATED:20240906T162058Z
LAST-MODIFIED:20240906T162058Z
UID:37817-1729605600-1729609200@iccfa.com
SUMMARY:PLPA Webinar: Creating Your Brand Through Grassroots Marketing Campaigns
DESCRIPTION:Join the PLPA on October 22\, 2024\, at 2:00 PM EST for a panel-style discussion\, Creating Your Brand Through Grassroots Marketing Campaigns\, with PLPA Committee Members Wendy Shipley\, CPLP\, and Sydney Tracy.  \n No matter the size of your business or the species of your clientele\, grassroots marketing campaigns can significantly impact your brand. In this webinar Wendy and Sydney will go over some of the successes and failures of their grassroots marketing campaigns to provide you with insight into what might work for your business. They will discuss the importance of personal relationships with community members\, how to get involved with local public services\, and what touches they have added to increase brand exposure for their pet loss businesses. Bringing new and exciting ideas to their branding\, Wendy and Sydney will discuss how small investments can make a big impact.  \nWendy Shipley has her CPLP with the ICCFA\, and an extensive background in Business Development\, Relationship Marketing\, rescue partnerships\, and she served as a trained Docent for the Oakland Zoo.  She continues to learn the language of the deathcare profession and is utilizing best practices from other members and businesses to help her shape how her team works with grieving pet parents.     \nSydney Tracy is the sole owner and operator of Paw Prints on Woodland\, a pet cremation facility in the White Mountains of Arizona. Born and raised in Show Low\, her roots run as deep as the pine trees grow tall. You can often find her at local markets buying handmade Jewelry from the Apache or Navajo Nations\, enjoying the great outdoors\, or cheering at rodeos throughout the year.  \nClick Here to Register
URL:https://iccfa.com/event/plpa-webinar-creating-your-brand-through-grassroots-marketing-campaigns/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241029T080000
DTEND;TZID=America/New_York:20241029T170000
DTSTAMP:20241010T205147Z
CREATED:20241007T150833Z
LAST-MODIFIED:20241010T205147Z
UID:38027-1730188800-1730221200@iccfa.com
SUMMARY:Cremation Arranger Training presented by ICCFA
DESCRIPTION:The only training of its kind in the profession! It’s not about running the crematory machine—it’s about helping families make better choices and your company not “losing” families (or revenue). The ICCFA Arranger Certification program is presented by Glenda Stansbury and Poul Lemasters\, Esq.\, two people who have the knowledge and experience to help you understand the arranger side of cremation. This training is focused on the specific skills required for serving the cremation family from the beginning of the relationship until the end. It will focus on awareness for funeral professionals in dealing with the unique needs\, expectations\, and misconceptions that families choosing cremation present in all aspects of arrangement and service. You will be given tools for effectively and confidently becoming a professional guiding presence for the cremation family\, how to articulate value and service options\, how to avoid legal issues\, and how to create meaningful ceremonies. \nHighlighted Topics: \n\nFirst Impressions (Phone Skills – First Call\, Care Call/Removal)\nArrangement Liability\nArrangements\nCreating Ceremonies for the Cremation Family\n\nIn Ohio\, only a licensed funeral director is legally permitted to conduct funeral arrangements with families. While completing an Arranger Training or Certification Program is encouraged for educational purposes within the funeral profession\, it does not grant legal authority to perform funeral arrangements. For further clarification\, see Ohio Revised Code (ORC) 4717 and Ohio Administrative Code (OAC) 4717-1. \nProgram Schedule: \n\nArrival/Registration: 8:00 am\nProgram: 8:30 am – 5:00 pm\n\nCE Information:\n\nContinuing education (CE) credit approved through the State of Ohio Board of Embalmers and Funeral Directors. The CE credit provider is the Ohio Funeral Directors Association.\n7 Total CE that includes:\n\n4.0 Hours General\n2.0 Hours Laws and Rules\n1.0 Hour Ethics\n\n\n\nPoul Lemasters\, Esq. \nPoul Lemasters is a well-known presenter to the deathcare profession. He uses his unique background in both deathcare and law to provide resources and counsel to other deathcare professionals. He assists in risk management\, daily operational conflicts\, form and contract reviews\, valuations\, and regulatory matters. Poul advises several funeral home\, crematory\, cemetery\, and trade associations across the United States including ICCFA\, PLPA\, CCC\, and the NCBVA. \nGlenda Stansbury\, MA\, CFSP \nGlenda Stansbury joined InSight in 1996 as Marketing & Development Director. She has worked as an educator\, teacher trainer\, and seminar developer. She is a practicing Celebrant\, adjunct professor at the University of Central Oklahoma Funeral Department and is a licensed funeral director/embalmer. She is also a recipient of the ICCFA Education Foundation’s Lasting Impact Award and of the 2021 Death Care Rockstar of the Year award from the Parting Stone Cremation Rocks Awards. \nRegister Now
URL:https://iccfa.com/event/cremation-arranger-training-presented-by-iccfa/
LOCATION:OFDA Columbus Office
CATEGORIES:Cremation,Training Program
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241121T140000
DTEND;TZID=America/New_York:20241121T150000
DTSTAMP:20240927T193241Z
CREATED:20240927T174817Z
LAST-MODIFIED:20240927T193241Z
UID:37945-1732197600-1732201200@iccfa.com
SUMMARY:A Past\, Present\, And Future Look into the Deathcare Profession
DESCRIPTION:Join us on November 21\, 2024 at 2:00 PM EDT for A Past\, Present\, And Future Look into the Deathcare Profession with Jake Johnson\, President & CEO of Johnson Consulting Group.  \nIn this presentation Jake will provide key insights into how funeral businesses are still adapting post-COVID\, focusing on revenue growth through pricing\, succession planning\, and online services. He will cover the latest trends in market valuations\, deal structures\, and funding options to help you stay ahead. With a focus on labor challenges and customer experience\, this update will equip your deathcare business to thrive in today’s competitive landscape. \nAs President & CEO at Johnson Consulting\, Jake began his career at Keystone Group Holdings (now Dignity Memorial Network) as Associate Director\, Corporate Development\, where his financial analysis and forecasting expertise was foundational to the firm’s growth. Jake’s unique ability to solve complex business problems and communication leads to his success in owning a funeral home and cremation center in Sun City\, Arizona. Jake’s educational credentials include a BSBA degree in Management with an emphasis in Accounting and Financial Analysis from Xavier University in Cincinnati\, Ohio. His strong foundation in accounting\, financial analysis and EBITDA forecasting is complemented by technology savvy and broad general management qualifications in business development and operations.  \nClick Here to Register
URL:https://iccfa.com/event/a-past-present-and-future-look-into-the-deathcare-profession/
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241212T140000
DTEND;TZID=America/New_York:20241212T150000
DTSTAMP:20241108T215631Z
CREATED:20241108T215631Z
LAST-MODIFIED:20241108T215631Z
UID:38317-1734012000-1734015600@iccfa.com
SUMMARY:Back to Business Webinar: Funeral Succession Solved - Part One
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, on December 12\, 2024\, at 2:00 PM EST for the next Back to Business Webinar: Funeral Succession Solved – Part One.  \nAre you a funeral home owner or a potential buyer considering succession planning? This webinar is your guide to understanding the complexities and challenges of ownership transition. Learn how to create a successful succession strategy\, find the ideal buyer or business to purchase\, mitigate risks and overcome challenges. Join us for an insightful session on the first step toward a smooth and profitable ownership transition. This webinar is part one of a two-part series. \nBack to Business webinars are a collaboration between the ICCFA Educational Foundation and Live Oak Bank. Each webinar focuses on delivering valuable insights and information to deathcare professionals looking to grow and sharpen their business skills. \nRegister HereBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinar-funeral-succession-solved-part-one/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2024/11/cytonn-photography-n95VMLxqM2I-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241219T140000
DTEND;TZID=America/New_York:20241219T150000
DTSTAMP:20241204T152726Z
CREATED:20241021T204126Z
LAST-MODIFIED:20241204T152726Z
UID:38163-1734616800-1734620400@iccfa.com
SUMMARY:A Blue Christmas: Grief and Loss During Holidays and Special Occasions
DESCRIPTION:Join us on December 19\, 2024\, at 2:00 PM EST for A Blue Christmas: Grief and Loss During Holidays and Special Occasions\, with Janet McCord\, PhD\, FT\, Professor and Director of the Master of Science in Thanatology Program at Edgewood College \n \nHolidays can be joyful celebrations that bring family and friends together\, but for many\, they are also a time when grief and holiday celebrations collide. This webinar will explore the major aspects of grief as a natural emotional response to loss\, with a focus on how individuals and families experience special occasions differently. We'll discuss the active process of mourning\, examine various models of coping with grief\, and provide actionable strategies funeral professionals can use to support grieving families during holidays. Discover how you can help families create new meaning and navigate emotional challenges during these significant moments.  \nLearning objectives:  \n\nIdentify the major aspects of grief as a common emotional response to loss and mourning as an active process.  \nIdentify how different holidays/special occasions are embraced by different people in different ways. \nDescribe different models of how people actively cope with grief. \nList strategies for helping families and communities during special occasions. \n\nJanet McCord\, PhD\, FT\, Professor of Thanatology and Thanatology Program Director at Edgewood College\, has been a thanatologist and suicidologist for over 30 years. She is a death educator who teaches a broad array of topics in thanatology and suicidology and has educated hundreds of master's level students around the globe in graduate thanatology programs. She has been a member of the International Work Group on Death\, Dying and Bereavement (IWG) since 2016 and embraces the IWG's vision as her own: a world where dying\, death\, and bereavement are an open part of all cultures. \nRegister Now
URL:https://iccfa.com/event/a-blue-christmas-grief-and-loss-during-holidays-and-special-occasions/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250116T140000
DTEND;TZID=America/New_York:20250116T150000
DTSTAMP:20250115T145056Z
CREATED:20241122T155557Z
LAST-MODIFIED:20250115T145056Z
UID:38477-1737036000-1737039600@iccfa.com
SUMMARY:The Power of Aftercare: Good for Business and People
DESCRIPTION:Join us on January 16\, 2025\, at 2:00 PM EST for the first ICCFA Webinar of the New Year: The Power of Aftercare: Good for Business and People with Cara McCarty Abbott\, Founder & CEO of Betterleave.  \nRegister for an insightful presentation on how providing exceptional aftercare can positively impact the well-being of grieving families AND transform your business. Discover how comprehensive aftercare drives high-intent leads\, boosts brand awareness\, enhances customer experience\, and fosters improved community support. Through real-life examples and practical strategies\, you will learn how to implement effective aftercare programs that benefit both your clients and your business. Explore the powerful intersection of compassion and business success.  \nCara McCarty Abbott is the Founder & CEO at Betterleave. Prior to Betterleave\, she co-founded Code Pilot\, a developer training & recruitment platform that was acquired by AngelList in 2020. Cara partners with founders and leaders to support complex organizational and high-growth people initiatives for successful outcomes — including WorldFirst\, Acquisition and RetailMeNot\, IPO. Cara is also an Advisor for the Founder Institute\, Partner at The Fund Austin\, and a member of the Forbes HR Council.  \nRegister Here
URL:https://iccfa.com/event/the-power-of-aftercare-good-for-business-and-people/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2024/11/2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250130T140000
DTEND;TZID=America/New_York:20250130T150000
DTSTAMP:20241122T150733Z
CREATED:20241122T150733Z
LAST-MODIFIED:20241122T150733Z
UID:38466-1738245600-1738249200@iccfa.com
SUMMARY:Back to Business Webinar: Funeral Succession Solved - Part 2
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, on January 30\, 2025\, at 2:00 PM EST for the next Back to Business Webinar: Funeral Succession Solved – Part Two.  \nAre you a funeral home owner or a potential buyer considering succession planning? In this second part of our succession series\, we delve into the financial aspects of ownership transition. Learn what factors affect the value of a business\, how to determine the right price\, prepare for a smooth transition and how to choose the right financing option. Join us to gain valuable insights into the financial considerations to help ensure a successful ownership transfer. \nBack to Business webinars are a collaboration between the ICCFA Educational Foundation and Live Oak Bank. Each webinar focuses on delivering valuable insights and information to deathcare professionals looking to grow and sharpen their business skills. \nRegister HereBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinar-funeral-succession-solved-part-2/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2024/11/1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250204
DTEND;VALUE=DATE:20250207
DTSTAMP:20240322T170210Z
CREATED:20240322T170122Z
LAST-MODIFIED:20240322T170210Z
UID:36250-1738627200-1738886399@iccfa.com
SUMMARY:DEAD Talks 2025
DESCRIPTION:DEAD Talks 2025 \nFebruary 4-6\, 2025 \nPark MGM \nLas Vegas\, Nevada
URL:https://iccfa.com/event/dead-talks-2025/
LOCATION:Park MGM\, 3770 S Las Vegas Blvd\, Las Vegas\, NV\, 89109\, United States
CATEGORIES:Conference
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250220T140000
DTEND;TZID=America/New_York:20250220T150000
DTSTAMP:20241211T200432Z
CREATED:20241211T165800Z
LAST-MODIFIED:20241211T200432Z
UID:38578-1740060000-1740063600@iccfa.com
SUMMARY:The ROI of Safety and Compliance: How to Lower OSHA Fines and Insurance Premiums
DESCRIPTION:Join us on February 20\, 2025\, at 2:00 PM EST for The ROI of Safety and Compliance: How to Lower OSHA Fines and Insurance Premiums\, with Mark Harrison\, President of Certified Safety Training (CST).  \nMark hears versions of these two questions all the time:   \n\nWould I really be on the hook for a six figure OSHA fine? \nHow does safety tie into my day-to-day operations and insurance costs? \n\nIn this session\, CST will explain how investing in your employees can return a more efficient company in full compliance with OSHA. CST will look at the top OSHA fines and distill complex technical regulations into plain English.   \nCST will demonstrate how to use technology to increase efficiency and bridge generational gaps–Traditionalist and Baby Boomers all the way to Generation Z. Attendees will come away with:   \n\nA clear understanding of what they need to do to be in compliance with OSHA  \nHow to empower their team to make a safer and more productive workplace \nHow to negotiate lower insurance premiums  \n\nMark Harrison is the president of Certified Safety Training\, the exclusive safety and compliance provider to the ICCFA. Mark has extensive experience in online education and digital training and has launched successful online safety and compliance services in the deathcare\, veterinarian\, and dental professions.   \nRegister Here
URL:https://iccfa.com/event/the-roi-of-safety-and-compliance-how-to-lower-osha-fines-and-insurance-premiums/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250320T140000
DTEND;TZID=America/New_York:20250320T150000
DTSTAMP:20250305T151524Z
CREATED:20241211T193140Z
LAST-MODIFIED:20250305T151524Z
UID:38586-1742479200-1742482800@iccfa.com
SUMMARY:The Grief Brain: Forget What You Thought You Knew About the Stages of Grief
DESCRIPTION:Join us on March 20\, 2025\, at 2:00 PM EDT for The Grief Brain: Forget What You Thought You Knew About the Stages of Grief\, with Linda Findlay\, Founder & Owner of Mourning Discoveries.  \nIt is estimated that every person who dies leaves behind\, on average\, five people who will deeply grieve their loss. There is a huge gap in grief care for the bereaved\, in our country and around the world. There is no infrastructure for a continuum of care for families who have lost their loved ones. The funeral home is the first stop on the grief journey.  How you support grieving families will make a difference in their lives.  \nIs your knowledge about the grief journey up to date and accurate? Would you like to learn more about how to provide grief care for your families? Join Linda to learn and explore how to be a confident\, well-equipped\, grief care provider. Together we can close the gap in grief care.  \nSpanning four decades\, Linda Findlay\, through Mourning Discoveries\, has partnered with funeral home firms and other types of organizations that place a high value on supporting their families who have experienced the loss of a loved one. Together\, with grief care education and resources\, they have effectively served grieving families in thousands of communities across the country. Linda's programs have made a difference in people's lives. She will provide hope and encouragement to grieving families for as long as there is a need.  \nClick Here to Register
URL:https://iccfa.com/event/the-grief-brain-forget-what-you-thought-you-knew-about-the-stages-of-grief/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2024/12/Marchweb_2025.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250401
DTEND;VALUE=DATE:20250404
DTSTAMP:20250218T214857Z
CREATED:20250218T214857Z
LAST-MODIFIED:20250218T214857Z
UID:39105-1743465600-1743724799@iccfa.com
SUMMARY:2025 ICCFA Capitol Hill Visit
DESCRIPTION:
URL:https://iccfa.com/event/2025-iccfa-capitol-hill-visit/
LOCATION:Washington\, D.C.
CATEGORIES:Advocacy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250417T140000
DTEND;TZID=America/New_York:20250417T150000
DTSTAMP:20250325T211456Z
CREATED:20250114T162440Z
LAST-MODIFIED:20250325T211456Z
UID:38768-1744898400-1744902000@iccfa.com
SUMMARY:Essential Mapping and Record Management Tools for Green Burials
DESCRIPTION:Join us on April 17\, 2025 at 2:00 PM EDT for\, Essential Mapping and Record Management Tools for Green Burials with Matthew Borowski\, Founder & CEO of Chronicle. \nGreen burials offer meaningful and eco-friendly memorialization options\, but they come with unique challenges. From accurately tracking the location of memorial trees to managing multiple ashes and monitoring the health of living memorials\, the complexities can quickly add up.  \nJoin us for this engaging webinar where you’ll learn:  \n\nWhy standard mapping tools often fall short for green burial sites.\nHow specialized tools can simplify tracking and site management.\nBest practices for ensuring the ongoing health of living memorials. \n\nDiscover the solutions that will help you effectively manage and optimize these unique burial spaces. Don’t miss this opportunity to enhance your skills and support your green burial program! \nMatthew Borowski is the Founder & CEO of Chronicle\, a digital solutions company for cemeteries. He is revolutionizing cemetery practices by integrating AI-driven solutions for enhanced digital mapping and secure record-keeping. Under Matt’s active advocacy in transforming traditional cemetery records into a more accessible and secure platform\, Chronicle earned the RH Dougherty Award from Local Government NSW in 2022 for its digitization project with Murray River Council and received an Honorable Mention from ICCFA KIP Award in 2023 for its innovations\, including the Life Chronicle feature. \nRegister Here
URL:https://iccfa.com/event/essential-mapping-and-record-management-tools-for-managing-green-burials/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250428T083000
DTEND;TZID=America/New_York:20250428T170000
DTSTAMP:20250305T212655Z
CREATED:20250305T212655Z
LAST-MODIFIED:20250305T212655Z
UID:39256-1745829000-1745859600@iccfa.com
SUMMARY:OFDA Crematory Operator Training: April 28\, 2025
DESCRIPTION:Are you ready to advance your expertise in crematory operations? This State of Ohio Board of Embalmers and Funeral Directors Education and Examination Committee-reviewed and approved Crematory Operation Certification Program is designed to equip you with the essential skills and knowledge needed to excel in the field. \nLed by industry experts Poul Lemasters\, Esq.\, and Larry Stuart Jr.\, this program offers an extensive training curriculum that prepares participants for the ICCFA Crematory Operator Certification online exam. \nWhat You’ll Learn: \n\nProfessional terminology\nIncinerator terminology\nPrinciples of combustion\nCremation and the environment\nIncinerator criteria and design\nBasics of operating cremation equipment\nGeneral maintenance and troubleshooting\nForms and record keeping\nHandling and exposure control\n\nParticipants will also receive a comprehensive Operations Manual\, a valuable resource covering crematory operation and maintenance. \nEarn Continuing Education Credit\nIn-person participants will receive CE credit through OFDA. \nImportant Details:\n\nICCFA Certification Opportunity: Only those who successfully complete the course and pass the ICCFA’s online exam will be awarded a Crematory Operator Certification. This program has been reviewed and approved by the State of Ohio Board of Embalmers and Funeral Directors Education and Examination Committee as a Board Approved Crematory Operation Certification Program. This certification is provided by ICCFA\, not OFDA.\n\n\nOhio Permit Eligibility: Complete this program and pass the ICCFA Certification online exam to meet the educational requirements for your Ohio Crematory Operator’s Permit (CROP). This includes two hours of Ohio-specific laws and rules for crematory operation\, required for applying or renewing through the State of Ohio Board of Embalmers and Funeral Directors (OBEFD). For complete OBEFD requirements\, visit www.funeral.ohio.gov.\n\nRegister Here
URL:https://iccfa.com/event/ofda-crematory-operator-training-april-28-2025/
LOCATION:Hilton Columbus at Easton\, Columbus\, OH\, United States
CATEGORIES:Cremation
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250430
DTEND;VALUE=DATE:20250504
DTSTAMP:20240816T162351Z
CREATED:20240209T163624Z
LAST-MODIFIED:20240816T162351Z
UID:35924-1745971200-1746316799@iccfa.com
SUMMARY:The ICCFA Experience 2025
DESCRIPTION:The ICCFA Experience 2025 \nApril 30 – May 3\, 2025 \nMandalay Bay Resorts & Casino \nLas Vegas\, NV
URL:https://iccfa.com/event/2025-iccfa-experience/
LOCATION:Mandalay Bay Resort & Casino\, 3950 Las Vegas Blvd S\, Las Vegas\, NV\, 89119\, United States
CATEGORIES:ICCFA Convention
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250515T140000
DTEND;TZID=America/New_York:20250515T150000
DTSTAMP:20250325T191500Z
CREATED:20250325T191222Z
LAST-MODIFIED:20250325T191500Z
UID:39502-1747317600-1747321200@iccfa.com
SUMMARY:Becoming Your Competitor's Ally: Strategic Marketing & Maximizing Sale Proceeds
DESCRIPTION:Join us on May 15\, 2025 at 2:00 PM EDT for\, Becoming Your Competitor’s Ally: Strategic Marketing & Maximizing Sale Proceeds with Frank B. Rosenacker\, Sue Gilkey\, Ann Rosenacker from Rosenacker & Associates.  \nSelling your funeral home is one of the biggest financial decisions you’ll make. Want to get the most value? By strategically partnering with competitors and marketing your businesses together\, you could increase your valuation by 20-30%—or even more. \nIn this webinar\, expert presenters will break down the valuation process and show you how to collaborate with competitors to maximize your business’s worth. They’ve successfully navigated this strategy and will share key insights to help you do the same. \nLearning Objectives:  \n\nIncrease the value of your business with economy of scale\, shared resources and most importantly\, increased EBITDA.  \nCollectively\, your competitors and you are clearly more valuable together.  \nBury the multi-generational hatchet\, make more money with your competitor and maybe enjoy a meal together! \n\nFrank Rosenacker\, Founder & CEO\,  grew up in a funeral home and his funeral service career spans nearly 60 years. After attending Wharton for a few years\, he graduated from the Cincinnati College of Mortuary Science and obtained his B.S. in Mortuary Science from Edgecliff University. Frank obtained his law degree in 1983. He served 4 ½ years on active duty as an Air Force JAG Officer and 2 1/2 years in the Ohio National Guard. In addition to operating his consulting business and law practice\, Frank is also active at Cincinnati College of Mortuary Science – most recently as Chairman of the Board.   \nSue Gilkey\, Attorney at Law\, has been a licensed attorney since 2000\, returning to law school after a career as a social worker within the court system. Her practice is concentrated in funeral services\, succession/estate planning\, business organization\, transaction work and probate. Sue has a Bachelors Degree in Social Work from The Ohio State University\, a Masters of Social Work from the University of Kentucky\, and a Juris Doctorate from the University of Cincinnati. After thirty-plus years of marriage\, John\, her husband\, and Sue are happily living the life of “empty-nesters” with both their children having graduated from college and on their own.   \nAnn Rosenacker\, President\, Enrolled Agent\, has been working at Rosenacker & Associates for over twenty-five years. She attended the University of Cincinnati and is an Enrolled Agent with the IRS. Ann had also obtained her preneed insurance license and worked part-time in preneed sales until later devoting 100% (and then some) of her time to R&A. Ann has been married for thirty plus years and has two grown children\, Frank and Madison. Ann enjoys spending time with her family\, especially her grandchildren\, Hudson and Elaina\, and walking her dogs.  \nRegister Here
URL:https://iccfa.com/event/becoming-your-competitors-ally-strategic-marketing-maximizing-sale-proceeds/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/03/radission-us-_XeQ8XEWb4Q-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250527T140000
DTEND;TZID=America/New_York:20250527T150000
DTSTAMP:20250410T171254Z
CREATED:20250410T164642Z
LAST-MODIFIED:20250410T171254Z
UID:39672-1748354400-1748358000@iccfa.com
SUMMARY:PLPA Webinar: How Do Vet Contracts Impact Your Business and Mission?
DESCRIPTION:Join the ICCFA and PLPA on Tuesday\, May 27 at 2:00 PM EDT for an insightful webinar exploring the crucial connection between your veterinary contracts and your mission as a deathcare professional. Register now for How Do Vet Contracts Impact Your Business and Mission?   \nExperts Andrew Parsell and Gia Kondakor will guide you through strategies for balancing ethical care with business growth. Learn how the structure and style of veterinary clinics can influence your logistics\, revenue\, and marketing approach—and how to adapt. \nThey'll also share tips and best practices for creating meaningful touchpoints with families\, even in the often-clinical setting of a veterinary office\, helping you maintain compassion and connection when it matters most. \nAndrew Parsell is Vice President of Parsell Funeral Homes & Crematorium and Parsell Pet Crematorium\, with five locations serving Delaware. A 2008 graduate of the Pittsburgh Institute of Mortuary Science\, he was born and raised in Lewes\, DE\, and remains active in his community through local organizations and his church.  \nHe is a past president of the Delaware Funeral Directors Association\, a former member of the Compassionate Care Hospice Advisory Committee\, and currently serves on the PLPA Certification Committee and the Delaware State Board of Funeral Services\, where he is Board Secretary.  \nGia Kondakor has been passionate about animals her entire life. Since joining the McAlister-Smith family in 2022\, her compassionate nature and deep love for animals have helped her guide families through their grief with empathy and understanding.  \nTo further her commitment to the pet loss profession\, Gia serves on the board of the Pet Loss Professionals Alliance. She holds an Associate of Science degree from St. Petersburg College and is a licensed Veterinary Technician with five years of experience in both large and small animal veterinary medicine.  \nOutside of work\, Gia enjoys spending time with her two dogs\, Kahlua and Dixon\, and her horse\, Baby.  \nRegister Here
URL:https://iccfa.com/event/plpa-webinar-how-do-vet-contracts-impact-your-business-and-mission/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/04/judy-beth-morris-5Bi6MWlWMbw-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250612T140000
DTEND;TZID=America/New_York:20250612T150000
DTSTAMP:20250423T182325Z
CREATED:20250422T172954Z
LAST-MODIFIED:20250423T182325Z
UID:39792-1749736800-1749740400@iccfa.com
SUMMARY:Back to Business Webinar: Three Proven Strategies to Supercharge Your Funeral Home Growth
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, and Roger Sheagren\, Field Consultant with Federated Fiducial on June 12\, 2025\, at 2:00 PM EDT for the next Back to Business Webinar: Three Proven Strategies to Supercharge Your Funeral Home Growth.  \nIn today’s competitive landscape\, funeral homes need to be strategic to thrive. This webinar dives deep into three essential growth strategies that can significantly impact your business. Learn how to:  \n\nExpand through Acquisitions: Discover the ins and outs of acquiring other funeral homes\, including due diligence\, valuation\, and integration strategies. \nMaster Your Financials: Gain a clear understanding of your financial statements and how they influence growth. Learn how to leverage this knowledge to attract lenders and sellers. \nOptimize Your General Price List (GPL): Explore the power of strategic pricing. Understand how to position your services to emphasize value and profitability\, moving beyond a simple low-price approach to build lasting family relationships. \n\nBack to Business webinars are a collaboration between the ICCFA Educational Foundation and Live Oak Bank. Each webinar focuses on delivering valuable insights and information to deathcare professionals looking to grow and sharpen their business skills. \nRegister HereBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinar-three-proven-strategies-to-supercharge-your-funeral-home-growth/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/04/imagine-buddy-vsLbaIdhwaU-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250619T140000
DTEND;TZID=America/New_York:20250619T150000
DTSTAMP:20250401T190514Z
CREATED:20250401T190514Z
LAST-MODIFIED:20250401T190514Z
UID:39600-1750341600-1750345200@iccfa.com
SUMMARY:Building Connections: Strategies for Successful Community Outreach
DESCRIPTION:Join us on June 19\, 2025\, at 2:00 PM EDT for\, Building Connections: Strategies for Successful Community Outreach\, with Marc Markell\, PhD.  \nFuneral professionals are more than service providers—they are pillars of support\, guidance\, and hope in their communities. Building strong relationships both inside and outside the funeral home not only fosters trust but also enhances your reputation and sets you apart.  \nIn this webinar\, you’ll discover proven strategies to increase community engagement\, elevate public perception\, and strengthen your funeral home’s impact. Learn how meaningful involvement can help grow your business while making a lasting difference in the lives of the families you serve.   \nLearning Objectives:  \n\nExplore creative and meaningful ways to engage with your community. \nUnderstand how community involvement can strengthen your funeral home’s reputation and growth. \nLearn how strategic outreach sets your funeral home apart and builds lasting connections. \n\nMarc Markell is an educator and expert in death education and grief studies. He teaches at Worsham College of Mortuary Science and Edgewood College and is a professor emeritus at St. Cloud State University. He also leads Death Education for Children at Mayflower United Church of Christ. \nMarc holds a Ph.D. in Educational Psychology from the University of Minnesota and is a certified Thanatologist with certifications in Death and Grief Studies\, Crematory Operations\, and Celebrant Services. He has presented at conferences locally\, nationally\, and internationally. \nA published author\, Marc has written three books on grief\, along with numerous articles and book chapters. \nRegister Here
URL:https://iccfa.com/event/building-connections-strategies-for-successful-community-outreach/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2025/04/June25_webinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250716T080000
DTEND;TZID=America/New_York:20250716T170000
DTSTAMP:20250521T142654Z
CREATED:20250521T142654Z
LAST-MODIFIED:20250521T142654Z
UID:39991-1752652800-1752685200@iccfa.com
SUMMARY:OFDA Cremation Arranger Training
DESCRIPTION:The Program:\nThe only training of its kind in the profession! It’s not about running the crematory machine—it’s about helping families make better choices and your company not “losing” families (or revenue). The ICCFA Arranger Certification program is presented by Glenda Stansbury and Poul Lemasters\, Esq.\, two people who have the knowledge and experience to help you understand the arranger side of cremation.  This training is focused on the specific skills required for serving the cremation family from the beginning of the relationship until the end. It will focus on awareness for funeral professionals in dealing with the unique needs\, expectations\, and misconceptions that families choosing cremation present in all aspects of arrangement and service. You will be given tools for effectively and confidently becoming a professional guiding presence for the cremation family\, how to articulate value and service options\, how to avoid legal issues\, and how to create meaningful ceremonies. Please note: This is not a Crematory Operator Certification Program. This training is focused on enhancing the skills of funeral professionals in arranging meaningful and personalized cremation services for families. \nHighlighted Topics: \n\nFirst Impressions:\n\nPhone Skills – First Call\nCare Call / Removal\n\n\nArrangement Liability\nArrangements\nCreating Ceremonies for the Cremation Family\n\nIn Ohio\, only a licensed funeral director is legally permitted to conduct funeral arrangements with families. While completing an Arranger Training or Certification Program is encouraged for educational purposes within the funeral profession\, it does not grant legal authority to perform funeral arrangements. For further clarification\, see Ohio Revised Code (ORC) 4717 and Ohio Administrative Code (OAC) 4717-1. \nProgram Schedule: \n\nArrival/Registration: 8:00 am\nProgram: 8:30 am – 5:00 pm\n\nCE Information:\n\nContinuing education (CE) credit pending approval through the State of Ohio Board of Embalmers and Funeral Directors. The CE credit provider is the Ohio Funeral Directors Association.\n7 Total CE that includes:\n\n4.0 Hours General\n2.0 Hours Laws and Rules\n1.0 Hour Ethics\n\n\n\nLearn more & register
URL:https://iccfa.com/event/ofda-cremation-arranger-training/
LOCATION:Linnemann Funeral Home\, 1940 Burlington Pike\, Burlington\, KY\, 41005\, United States
CATEGORIES:Cremation
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250717T140000
DTEND;TZID=America/New_York:20250717T150000
DTSTAMP:20250401T200356Z
CREATED:20250401T200356Z
LAST-MODIFIED:20250401T200356Z
UID:39609-1752760800-1752764400@iccfa.com
SUMMARY:Creating the Talent Funnel: Driving People Strategy Success in 2025 & Beyond
DESCRIPTION:Join us on July 17\, 2025\, at 2:00 PM EDT for\, Creating the Talent Funnel: Driving People Strategy Success in 2025 & Beyond\, with Jason Buchbinder from Service Corporation International.   \nAttracting and retaining top talent is more important than ever in today’s evolving workforce. This session will explore innovative talent acquisition strategies to help you build a strong and sustainable talent pipeline for the future. Learn how to leverage new tools\, maximize efficiency\, and allocate resources effectively to enhance your hiring process and workforce development. \nKey Takeaways:  \n\nDiscover cutting-edge tools to improve recruitment and retention. \nLearn how to implement these strategies for long-term success. \nMaster time management techniques to streamline your hiring process. \nUnderstand budgeting essentials to maximize your talent investment. \n\nJason Buchbinder is a Transformative Talent Strategist and C-Suite Advisor with 16 years of experience in deathcare\, specializing in operations and sales support. \nRegister Here
URL:https://iccfa.com/event/creating-the-talent-funnel-driving-people-strategy-success-in-2025-beyond/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/04/jungwoo-hong-cYUMaCqMYvI-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250718
DTEND;VALUE=DATE:20250724
DTSTAMP:20241021T182908Z
CREATED:20240729T165329Z
LAST-MODIFIED:20241021T182908Z
UID:37477-1752796800-1753315199@iccfa.com
SUMMARY:ICCFA University 2025
DESCRIPTION:ICCFA University 2025 \nJuly 18-23\, 2025 \nEmory University Conference Center Hotel
URL:https://iccfa.com/event/iccfa-university-2025/
LOCATION:Emory Conference Center Hotel\, 1615 Clifton Rd\, Atlanta\, GA\, 30329\, United States
CATEGORIES:ICCFA University
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250821T140000
DTEND;TZID=America/New_York:20250821T150000
DTSTAMP:20250623T202342Z
CREATED:20250623T200825Z
LAST-MODIFIED:20250623T202342Z
UID:40248-1755784800-1755788400@iccfa.com
SUMMARY:Beyond the Flame: Reimagining Direct Cremation as a Meaningful Tribute
DESCRIPTION:Join us on August 21\, 2025\, at 2:00 PM EDT for Beyond the Flame: Reimagining Direct Cremation as a Meaningful Tribute\, an ICCFA Webinar led by Dr. Christie K. Redmon Moore\, CEO of Mansfield Funeral Home & Cremations.  \nAs direct cremation becomes an increasingly common choice\, funeral professionals are challenged to create services that offer more than simplicity—they must offer significance. This session will guide funeral directors and deathcare professionals by sharing proven strategies to transform minimal arrangements into deeply personal experiences. Learn how to infuse storytelling\, symbolic elements\, and family-centered rituals into the direct cremation process to create moments of healing\, honor\, and remembrance—without compromising affordability. \nDr. Christie K. Redmon Moore is a respected leader in the funeral service industry with over 27 years of experience. She is the CEO of Mansfield Funeral Home & Cremations\, serving families throughout the Dallas-Fort Worth metroplex and beyond. Christie is also the owner of Cremation Specialists of North Texas and has previously co-owned Peaceful Pets DFW. A former embalming and funeral service educator at the Dallas Institute of Funeral Service\, she continues to share her knowledge nationally through speaking and writing.  \nChristie holds an A.S. in Embalming & Funeral Directing and a Ph.D. in Thanatology & Humanitarian Studies. She has been recognized as the 2024 Quad State Professional of the Year\, serves as Vice President of the Independent Funeral Directors Association of Texas (2024–2026)\, and is the first woman of color to fully own and operate a funeral home and crematory in Tarrant County.  \nRegister Here
URL:https://iccfa.com/event/beyond-the-flame-reimagining-direct-cremation-as-a-meaningful-tribute/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/06/paul-bulai-XOQJa4OC8P0-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250904T140000
DTEND;TZID=America/New_York:20250904T150000
DTSTAMP:20250714T161538Z
CREATED:20250626T164845Z
LAST-MODIFIED:20250714T161538Z
UID:40314-1756994400-1756998000@iccfa.com
SUMMARY:Back to Business Webinars: The Succession Blueprint: Successfully Selling Your Funeral Home Business
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, and Jonathan Seitz\, CEO of West Peak Consulting on September 4\, 2025\, at 2:00 PM EDT for the next Back to Business Webinar: The Succession Blueprint: Successfully Selling Your Funeral Home Business. \nConsidering selling your funeral home? This webinar provides a clear\, actionable 5-step blueprint to guide you through the entire process\, aiding a successful and profitable transaction. Join industry experts Andrew Kennedy from Live Oak Bank and Jonathan Seitz of West Peak Consulting as they cover crucial topics including: \n\nFinding the Right Buyer: Strategies for identifying and attracting qualified purchasers.\nMaximizing Your Business Value: Understanding what buyers look for and how to prepare your funeral home for sale.\nNavigating Financing: Insights into financing options and securing the best terms for both buyer and seller.\nStructuring the Deal: Key considerations for favorable terms and a seamless transition.\nDue Diligence & Valuation: What to expect and how to prepare for a smooth transition.\nCommon Pitfalls to Avoid: Expert advice on challenges and how to overcome them.\nThe Post-Sale Transition: Preparing for life after the sale and ensuring business continuity.\n\nWhether you’re planning for retirement or looking for your next venture\, this session will equip you with the knowledge and tools needed to achieve a successful sale. Gain invaluable insights from professionals who have guided numerous funeral home owners through successful sales. Don’t miss this opportunity to learn how to achieve your goals. \nRegister HereBack to Business Webinars Partner
URL:https://iccfa.com/event/back-to-business-webinars-2025-3/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2025/06/BtB_Sept2025.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250918T140000
DTEND;TZID=America/New_York:20250918T150000
DTSTAMP:20250701T195435Z
CREATED:20250701T195435Z
LAST-MODIFIED:20250701T195435Z
UID:40400-1758204000-1758207600@iccfa.com
SUMMARY:Why They’ll Tell Their Friends: The Secret to Cemetery Referrals
DESCRIPTION:Join us on September 18\, 2025\, at 2:00 PM EDT for Why They’ll Tell Their Friends: The Secret to Cemetery Referrals\, an ICCFA Webinar led by Dr. Jason Troyer\, co-founder of Healing Path Cemetery. \nTraditional and digital advertising efforts are reaching fewer and fewer people. Meanwhile\, word-of-mouth referrals from trusted friends and family continue to be the gold standard for spreading your message. But how do we get the community talking about how uniquely awesome you are? The answer is to have a one-of-a-kind and remarkable service offering. In this presentation\, Dr. Jason Troyer will review examples of unique service offerings from outside and within the funeral and cemetery space and explain why being “unique is better than being better.”  \nAttendees will learn:  \n\nWhy unique services are more marketable than being “the best” \nWhy being remarkable is the key to creating word-of-mouth advertising \nPractical examples of unique service offerings that can be adapted to your cemetery \n\nJason Troyer\, PhD is a grief & ritual expert and is the co-founder of Healing Path Cemetery. He promotes the healing benefits of permanent placement and helps bring families back to the cemetery with his app\, social media services\, and presentations. He has partnered with hundreds of cemeteries and funeral homes. Dr. Troyer earned his doctorate in counseling psychology and is a former psychology professor and therapist. \nRegister Here
URL:https://iccfa.com/event/webinar-sept25/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2025/07/ICCFAWeb_Sept25.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251016T140000
DTEND;TZID=America/New_York:20251016T150000
DTSTAMP:20251015T201313Z
CREATED:20250813T152949Z
LAST-MODIFIED:20251015T201313Z
UID:40746-1760623200-1760626800@iccfa.com
SUMMARY:Altars\, Culture\, and Community: Hosting a Día de los Muertos Experience That Heals and Connects
DESCRIPTION:Join us on October 16\, 2025\, at 2:00 PM EDT for Altars\, Culture\, and Community: Hosting a Día de los Muertos Experience That Heals and Connects\, an ICCFA Webinar led by René Negrete\, Senior Vice President of Sales and Marketing at Inglewood Park Cemetery.  \nDiscover how funeral homes and cemeteries can bring the spirit of Día de los Muertos to life in a way that is both authentic and deeply meaningful. This vibrant webinar will guide you in creating community celebrations that honor tradition\, spark cultural connection\, and provide heartfelt spaces for remembrance.  \nLearn how to design events featuring beautiful altars (ofrendas)\, powerful storytelling\, and symbolic rituals that resonate across generations. By embracing this cherished tradition\, funeral professionals can forge stronger bonds with their communities and offer a healing experience rooted in love\, memory\, and shared heritage.  \nRené Negrete is Senior Vice President of Sales and Marketing at Inglewood Park Cemetery\, where he leads the sales\, marketing\, and customer experience teams. He inspires his team to deliver best-in-class service for families during life's most difficult moments. René joined Inglewood Park Cemetery in April 2021 after 12 years in progressive leadership roles at Service Corporation International (SCI). He holds a B.A. in Communication from the University of Southern California and an M.S. in Management and Leadership from Pepperdine University's Graziadio School of Business. René serves on the ICCFA Board of Directors and as Vice President of Education.  \nICCFA Webinars are free and open to everyone\, but the webinar recordings will be available only to ICCFA members. Please note that ICCFA Webinars do not count towards continuing education credits. \nRegister HereWebinar sponsored by: 
URL:https://iccfa.com/event/webinar-october-2025/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/08/roger-ce-a8_hqFScBf0-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251021
DTEND;VALUE=DATE:20251024
DTSTAMP:20241021T182835Z
CREATED:20241021T182835Z
LAST-MODIFIED:20241021T182835Z
UID:38149-1761004800-1761263999@iccfa.com
SUMMARY:2025 ICCFA Leadership Summit
DESCRIPTION:2025 ICCFA Leadership Summit \nOctober 21-23\, 2025 \nMarriott Knoxville Downtown
URL:https://iccfa.com/event/2025-iccfa-leadership-summit/
LOCATION:Marriott Knoxville Downtown\, 525 Henley St\, Knoxville\, Tennessee\, 37902
CATEGORIES:Conference
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251120T140000
DTEND;TZID=America/New_York:20251120T150000
DTSTAMP:20250923T205233Z
CREATED:20250918T144807Z
LAST-MODIFIED:20250923T205233Z
UID:40919-1763647200-1763650800@iccfa.com
SUMMARY:PLPA Webinar: How Pet Business Affects Preneed
DESCRIPTION:Join us on November 20\, 2025\, at 2:00 PM ET for How Pet Business Affects Preneed\, a PLPA Webinar led by PLPA Committee Members Tony Armogida\, Gia Kondakor\, and Andrew Parsell. \nDiscover how pet cremation services can open the door to meaningful conversations about funeral preplanning. This session will share practical strategies to help you reengage families\, guide discussions with care and confidence\, and transform a moment of farewell into an opportunity for planning ahead. Learn proven tips to strengthen connections\, build trust\, and support families as they consider their own future needs \nGia Kondakor joined the McAlister-Smith family in 2022 and brings compassion and understanding to families navigating pet loss. A licensed Veterinary Technician with five years of experience in large and small animal medicine\, she also serves on the board of the Pet Loss Professionals Alliance.  \nTony Armogida has worked in the deathcare profession for over a decade\, building expertise in pre-need and operations through multiple roles at Global Atlantic. He is committed to advancing the profession with innovation\, collaboration\, and a passion for helping others grow.  \nAndrew Parsell is Vice President of Parsell Funeral Homes & Crematorium and Parsell Pet Crematorium\, serving families across Delaware. He is past President of the Delaware Funeral Directors Association\, serves on the Certification Committee for the Pet Loss Professionals Alliance\, and is Secretary of the Delaware State Board of Funeral Services.  \nRegister Here
URL:https://iccfa.com/event/plpa-webinar-how-pet-business-affects-preneed/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2025/09/PLPAWeb_Nov25.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251218T140000
DTEND;TZID=America/New_York:20251218T150000
DTSTAMP:20250923T212546Z
CREATED:20250923T202257Z
LAST-MODIFIED:20250923T212546Z
UID:40964-1766066400-1766070000@iccfa.com
SUMMARY:2025 in Review\, 2026 in Focus: ICCFA Legislative Update
DESCRIPTION:Join us on December 18\, 2025\, at 2:00 PM ET for 2025 in Review\, 2026 in Focus: ICCFA Legislative Update\, an ICCFA Webinar led by Mary Beth McGowan\, Government Policy Advisor at Dykema\, and Poul Lemasters\, Esq.\, ICCFA’s General Counsel.  \nWhat policy developments happened in 2025 that could shape the future of your deathcare business—and what should you be preparing for in 2026? Join us for this essential webinar where ICCFA’s trusted voices will break down the year’s most impactful legislative and regulatory developments and spotlight the issues likely to dominate the coming year.  \nMary Beth and Poul will share their expert analysis of all the key issues and legislation currently affecting the deathcare profession\, including taxes\, tariffs\, and Federal Trade Commission action. Together\, they will review recent federal activity\, highlight trends that matter most to funeral homes\, cemeteries\, crematories\, and suppliers\, and provide practical guidance on how to stay compliant and prepared.  \nWhy you should attend:  \n\nGet a clear recap of 2025’s most significant legislative changes.\nUnderstand which issues ICCFA is tracking closely in 2026.\nLearn how key laws and regulations impact the deathcare profession.\nGain practical strategies to anticipate and adapt to change. \n\nThis is your opportunity to hear directly from leading experts who are advocating for you at every level of government. Don’t miss the update that sets the stage for the year ahead.  \nMary Beth McGowan is a Government Policy Advisor at Dykema and a trusted advocate for clients navigating Washington\, D.C. She works with corporations\, trade associations\, and local governments to advance their federal government relations goals\, engaging with both Congress and the Executive Branch. Mary Beth develops and implements legislative strategies\, identifies funding opportunities\, and connects clients with key decision-makers across the federal government.  \nPoul Lemasters\, Esq.\, is the General Counsel for the ICCFA and brings more than 20 years of experience in the deathcare profession. Starting his career as a funeral director and embalmer\, Poul recognized the growing need for legal support in the field and went on to earn his law degree. Today\, he combines his unique background in both deathcare and law to advise funeral homes\, cemeteries\, crematories\, and associations nationwide. Poul assists professionals with risk management\, regulatory matters\, contracts\, valuations\, and day-to-day operational challenges\, while also serving as Cremation Coordinator and Advisor for ICCFA’s Cremation Education Program.  \nRegister Here
URL:https://iccfa.com/event/2025-in-review-2026-in-focus-iccfa-legislative-update/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/09/jorge-caetano-VMIDXubI3GI-unsplash-scaled.jpg
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