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DTSTART;VALUE=DATE:20240422
DTEND;VALUE=DATE:20240423
DTSTAMP:20240118T181845Z
CREATED:20240118T181845Z
LAST-MODIFIED:20240118T181845Z
UID:35744-1713744000-1713830399@iccfa.com
SUMMARY:Cremation Operator In-Person Training
DESCRIPTION:Ohio Funeral Director’s Association 144th Convention and Exposition \nRegister Here
URL:https://iccfa.com/event/cremation-operator-in-person-training/
LOCATION:Hilton Columbus at Easton\, Columbus\, OH\, United States
CATEGORIES:Cremation
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240425T140000
DTEND;TZID=America/New_York:20240425T150000
DTSTAMP:20240306T160814Z
CREATED:20240226T175855Z
LAST-MODIFIED:20240306T160814Z
UID:36016-1714053600-1714057200@iccfa.com
SUMMARY:The Most Important Part of Marketing – The Message
DESCRIPTION:Join us on April 25\, 2024\, at 2:00 PM EDT for the next ICCFA Webinar\, The Most Important Part of Marketing – The Message\, with Rolf Gutknecht\, President/CEO of LAads Marketing.  \nRolf’s webinar is aimed at B2B and B2C decision-makers in the evolving deathcare profession and will inspire and educate attendees\, equipping them with the tools to thrive in an environment where relevance and differentiation are paramount. Delve into the intricacies of modern marketing strategies as Rolf explores the art of crafting compelling messages that captivate even the most discerning audiences. From dissecting the nuances of storytelling to uncovering the hidden potential within your firm’s communication\, this session promises to revolutionize your approach to customer engagement. Whether you’re navigating online channels or traditional avenues\, discover the secrets to carving out a distinctive presence that resonates deeply with your target demographic. Join us as we delve into the essence of impactful marketing\, unraveling the six commonalities that drive prospective customers to eagerly seek more. Elevate your strategy\, ignite curiosity\, and pave the way for unparalleled success in today’s competitive landscape. Don‘t miss out on this transformative journey toward marketing excellence. \nRolf has been a regular monthly contributing writer on marketing matters to Memento Mori magazine since November 2021. Over the course of the past two years\, he’s written over 25 articles within funeral profession trade journals.  \nWebinar sponsored by:  \nClick Here to Register
URL:https://iccfa.com/event/the-most-important-part-of-marketing-the-message/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240516T140000
DTEND;TZID=America/New_York:20240516T150000
DTSTAMP:20240508T183634Z
CREATED:20240405T143807Z
LAST-MODIFIED:20240508T183634Z
UID:36392-1715868000-1715871600@iccfa.com
SUMMARY:Employer Issues: Overtime and Independent Contractor Changes
DESCRIPTION:Join us on May 16\, 2024\, at 2:00 PM EDT for the next ICCFA Webinar\, Employer Issues: Overtime and Independent Contractor Changes\, with Michael Pepperman\, Esq.\, Chair of Obermayer’s Labor Relations and Employment Law Department\, and Ivo Becica\, Esq.\, partner in Obermayer’s Labor Relations & Employment Law Department.  \nFederal and state overtime requirements can be a compliance headache for employers\, and the law is about to get more challenging in this area with new regulations from the US Department of Labor coming soon.  Adding to the mix are new regulations regarding which workers are (and aren’t) independent contractors under both federal and state laws.  Is your organization in compliance?  Tune into this webinar to learn about the current state of the law and best practices for avoiding costly claims and audits. \nMichael provides advice and counsel to employers throughout the country in a wide range of businesses including manufacturers and fabricators\, hospitality\, retail\, food services\, transportation\, health care and facilities management businesses among others as well as government entities and municipalities. He partners with clients to provide direction and step-by-step counsel in an effort to proactively address and manage employment and labor-related problems. \nIvo draws on his experience defending employee claims to anticipate potential areas of risk and make sure the client is aware of those risks. He and the client then collaboratively arrive at a solution that minimizes the risk of claims\, while taking the needs of the business into account. Ivo’s goal in litigation is always to uncover all of the hidden strengths and weaknesses of both sides of the case as soon as possible\, enabling his clients to make informed decisions. \nClick Here to Register
URL:https://iccfa.com/event/employer-issues-overtime-and-independent-contractor-changes/
LOCATION:Virtual Event
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240530T140000
DTEND;TZID=America/New_York:20240530T150000
DTSTAMP:20240516T162652Z
CREATED:20240507T203047Z
LAST-MODIFIED:20240516T162652Z
UID:36631-1717077600-1717081200@iccfa.com
SUMMARY:FTC Non-Compete and Junk Fee Rules: Decoding New Regulatory Rules Affecting Deathcare
DESCRIPTION:On behalf of the ICCFA’s Government & Legal Committee\, we are thrilled to invite you to our upcoming webinar\, FTC Non-Compete and Junk Fee Rules: Decoding New Regulatory Rules Affecting Deathcare\, taking place on Thursday\, May 30th\, at 2:00 PM ET. This crucial session is designed to help you navigate these significant changes effectively.  \nModerated by ICCFA President Lee Longino\, this webinar features two distinguished experts: Poul Lemasters\, Esq.\, General Counsel for ICCFA\, and Mary Beth McGowan from Dykema.  \nAbout Our Speakers:  \nMary Beth McGowan is a seasoned advocate renowned for her adept navigation of governmental processes and unwavering commitment to her client’s interests. With extensive experience working with local governments\, nonprofit organizations\, and corporations\, she offers invaluable guidance in maneuvering the intricate terrains of Congress and federal agencies. Her expertise spans various policy domains\, including transportation\, tax\, energy and environmental policy\, and federal budgetary matters. Previously serving as a policy advisor to U.S. Senator Arlen Specter (R-PA)\, Mary Beth is an indispensable asset in navigating the complex intersection of policy and advocacy.  \nPoul Lemasters\, Esq. brings over three decades of hands-on experience in the deathcare profession. Starting as a funeral director and embalmer\, he pursued legal education to address the pressing need for comprehensive support in a profession fraught with risk and liability. Today\, as a trusted advisor to funeral homes\, crematories\, cemeteries\, and trade associations nationwide\, Poul’s dual expertise in deathcare and law makes him a beacon of guidance for regulatory compliance and risk management.  \nWebinar Highlights:  \n\nIntroduction by Lee Longino: Overview of the session and introduction of panelists. \nDiscussion on FTC Noncompete Rule: Insight into the implications for ICCFA members\, including key details about the rules\, its effective date\, and its impact on different levels of employees. \nJunk Fee Rule Updates: Current updates and implications for the deathcare profession. \nInteractive Q&A Session: Attendees are encouraged to ask questions and engage with our panelists for tailored advice. \n\nWhy Attend?  \nThis webinar will provide in-depth insights into the FTC Noncompete Rule and the proposed Junk Fee Rule\, offering valuable guidance to help you navigate these changes effectively. Understanding these regulatory developments is essential for the smooth operation of your business.  \nRegister Here
URL:https://iccfa.com/event/decoding-new-regulatory-rules/
LOCATION:Virtual Event
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240620T140000
DTEND;TZID=America/New_York:20240620T150000
DTSTAMP:20240404T135846Z
CREATED:20240401T151538Z
LAST-MODIFIED:20240404T135846Z
UID:36281-1718892000-1718895600@iccfa.com
SUMMARY:Employee Engagement & Retention in the "Side-Hustle" Era: Understanding the Shift from Work-Life Balance to Overall Wellness
DESCRIPTION:Join us on June 20\, 2024\, at 2:00 PM EDT for the next ICCFA Webinar\, Employee Engagement & Retention in the “Side-Hustle” Era: Understanding the Shift from Work-Life Balance to Overall Wellness\, with Lori Bolton\, CSE\, CXE\, head of Special Projects/People Development at the Park Lawn Corporation.  \nDo you think your employees care about their work\, or are they just going through the motions?  In 2023\, US employee engagement stood at 33%. That means 2/3 of employees are not passionate about their work. It is estimated that the deficit in employee engagement costs US employers $500 billion per year. Job hiring sites like Monster and Indeed estimate that 95% of workers are looking for a new job. Additionally\, 45% of employees have side hustles to earn more money or fulfill other interests.   \nIt’s no secret that employee engagement increases retention and performance\, but how do you increase engagement? It is critical that you understand how each employee’s overall well-being is critical to your success and how this is very different from the outdated concept of work-life balance. In this webinar\, Lori will present the concept of overall employee well-being and a plan for developing an employee engagement strategy. \nLori brings over 20 years of expertise in cemetery and funeral home management\, along with a focus on technology solutions in the deathcare field. With a background at Johnson Consulting Group/J3Tech Solutions\, Catholic Management Services\, and PlotBox\, Lori now spearheads comprehensive training programs at Park Lawn Corporation. She’s a seasoned professional in customer experience\, holding two certifications and being an active member of the CXPA. Lori also contributes to the ICCFA Sales and Marketing Committee and teaches at ICCFA University. Based in California\, she enjoys spending time with her three children\, her husband John\, and mini Aussiedoodle\, Coco. \nClick Here to Register
URL:https://iccfa.com/event/employee-engagement-retention-in-the-side-hustle-era-understanding-the-shift-from-work-life-balance-to-overall-wellness/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240711T083000
DTEND;TZID=America/New_York:20240711T170000
DTSTAMP:20240529T164405Z
CREATED:20240529T164405Z
LAST-MODIFIED:20240529T164405Z
UID:36842-1720686600-1720717200@iccfa.com
SUMMARY:ICCFA & CCMS Crematory Operator Certification One Day Course
DESCRIPTION:The ICCFA is partnering with the Cincinnati College of Mortuary Science (CCMS) for a one-day Crematory Operator Certification course on Thursday\, July 11\, 2024. \nSchedule:  \n\n8:00 AM – 8:30 AM: Registration\n8:30 AM – 12:15 PM: Instruction\n12:15 PM – 1:15 PM: Lunch provided\n1:15 – 5:00 PM: Instruction\n\nInstructors: \n\nPoul Lemasters\, Esq.\, ICCFA General Counsel; Lemasters Consulting\nLarry Stewart Jr.\, Cremation Strategies & Consulting\n\nFor more information and to register\, click the button below. \nRegister Here
URL:https://iccfa.com/event/ccms-cocp-july112024/
LOCATION:Cincinnati College of Mortuary Science
CATEGORIES:Cremation,Training Program
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240711T140000
DTEND;TZID=America/New_York:20240711T150000
DTSTAMP:20240624T142813Z
CREATED:20240624T142813Z
LAST-MODIFIED:20240624T142813Z
UID:37178-1720706400-1720710000@iccfa.com
SUMMARY:Back to Business Webinars: Ownership or Management: Your Golden Time - How to Manage and When
DESCRIPTION:Join Tim Bridgers\, SVP – Head of Funeral Home & Cemetery Lending at Live Oak Bank\, on July 11\, 2024\, at 2:00 PM EDT for the next Back to Business Webinar: Ownership or Management: Your Golden Time – How to Manage and When. \nWhether you are a business owner or manager\, learning how to manage your time is essential for success. Operating a business or a team involves many tasks related to people management\, financial management\, and the growth of your business.  This material will identify your golden time\, what are essential tasks for your business\, and how to protect the essential tasks.  We will take a deep dive into financial management\, people management\, and how to determine the best business strategy to accomplish and win in the marketplace.  \nKey takeaways: \n\nUnderstand your golden time – how to maximize your productivity.\nIdentify key aspects of owning or operating a business.\nLearn key financial metrics and people management techniques. \n\nBack to Business Webinars Partner: \nClick Here to Register
URL:https://iccfa.com/event/btb-webinars-ownership-or-management/
LOCATION:Virtual Event
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240718T140000
DTEND;TZID=America/New_York:20240718T150000
DTSTAMP:20240709T142006Z
CREATED:20240520T160303Z
LAST-MODIFIED:20240709T142006Z
UID:36691-1721311200-1721314800@iccfa.com
SUMMARY:Compassionate Care: Funeral Directors' Guide to Supporting Suicide Survivors
DESCRIPTION:Join us on July 18\, 2024\, at 2:00 PM EDT for the next ICCFA Webinar\, Compassionate Care: Funeral Directors’ Guide to Supporting Suicide Survivors\, with Marc Markell\, PhD.  \nFuneral directors play an important role in supporting suicide survivors. There are 80% more suicides than homicides in our country. The 32\,000 self-inflicted deaths each year leave behind many survivors; those who were closest to the person who died by suicide are vulnerable to substance abuse and self-injury (Centers for Disease Control and Prevention). Suicide is a major public health concern\, much like heart disease and cancer.  \nThis webinar will focus on the definition of suicide\, relevant statistics\, reasons people die by suicide\, and what funeral directors can do to support suicide survivors.  \nMarc Markell is a professor emeritus at St. Cloud State University in the College of Education and Instructional Design. He currently teaches in Edgewood College’s Master of Thanatology program and at Worsham College of Mortuary Science. Additionally\, he teaches death education and wellness programs for various age groups at Mayflower United Church of Christ. \nHe earned his Ph.D. in Educational Psychology from the University of Minnesota. Marc is a certified Professional Development Specialist\, Thanatologist\, and parent coach. He holds certifications as an End of Life Doula\, Crematory Operator\, Funeral Arranger\, and Celebrant. Marc has presented widely and has published three books on grief\, several book chapters\, and numerous articles.  \nClick Here to Register
URL:https://iccfa.com/event/compassionate-care-funeral-directors-guide-to-supporting-suicide-survivors/
LOCATION:Virtual Event
CATEGORIES:Webinar
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240719
DTEND;VALUE=DATE:20240725
DTSTAMP:20230727T175447Z
CREATED:20230727T175447Z
LAST-MODIFIED:20230727T175447Z
UID:34692-1721347200-1721865599@iccfa.com
SUMMARY:ICCFA University 2024
DESCRIPTION:July 19-24\, 2024 \nEmory Conference Center Hotel \nAtlanta\, Georgia
URL:https://iccfa.com/event/iccfa-university-2024/
LOCATION:Emory Conference Center Hotel\, 1615 Clifton Rd\, Atlanta\, GA\, 30329\, United States
CATEGORIES:ICCFA University
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240815T140000
DTEND;TZID=America/New_York:20240815T150000
DTSTAMP:20240520T185738Z
CREATED:20240520T185738Z
LAST-MODIFIED:20240520T185738Z
UID:36707-1723730400-1723734000@iccfa.com
SUMMARY:Talking About Death Won’t Kill You: Let's Break Down the Taboos
DESCRIPTION:Join us on August 15\, 2024\, at 2:00 PM EDT for Talking About Death Won't Kill You: Let's Break Down the Taboos\, with Jamie Sarche\, Director of Pre-arranged Funeral Planning at Feldman Mortuary in Denver\, Colorado. \n \nJamie's presentation aims to demystify the end-of-life passage. Attendees will: \n\nExplore how euphemisms in our common language keep us fearing conversations around death.\nLearn to open dialogue around dying and how that can foster community and reduce feelings of isolation.\nDiscuss details about various end-of-life options available in Colorado (and why cremation is not the environmentally friendly option you might think it is).\n\nThis workshop promises to be an eye-opening exploration of how we can open meaningful discussions within our families on dying and death\, the inevitable journey. \nJamie's calling is helping people be less afraid of death. By arranging for them to provide their loved ones with a planned and funded funeral or memorial service\, she creates a path for bereavement long before it's needed. By facing their mortality\, her clients can live better\, more meaningful lives. \nA seasoned speaker\, Jamie brings deep experience in death care to a broad range of audiences around the country\, sharing insights and approaches on how to have difficult conversations and address sensitive issues. Extending well beyond death and dying\, her message resonates across industries and individuals\, bridging her passion to demystify death while enlightening communicators on overcoming challenging conversations. \nClick Here to Register
URL:https://iccfa.com/event/talking-about-death-wont-kill-you-lets-break-down-the-taboos/
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240910T140000
DTEND;TZID=America/New_York:20240910T150000
DTSTAMP:20240821T143326Z
CREATED:20240821T141307Z
LAST-MODIFIED:20240821T143326Z
UID:37719-1725976800-1725980400@iccfa.com
SUMMARY:Back to Business Webinar: Conquer Cash Flow Challenges with Smart Working Capital Strategies
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, on September 10\, 2024\, at 2:00 PM EDT for the next Back to Business Webinar: Conquer Cash Flow Challenges with Smart Working Capital Strategies. \nManaging cash flow and seasonal fluctuations can be a challenge for any funeral home. In this webinar\, we’ll explore how working capital loans can help you overcome financial obstacles and achieve long-term success. Learn how to use working capital to cover unexpected expenses\, invest in business growth\, and improve your overall financial health. Discover the advantages of working capital loans\, such as flexible repayment terms and streamlined application processes. Don’t miss this opportunity to gain valuable insights and strategies for financial success. \nAndrew joined Live Oak Bank in 2018 working with the Funeral Home & Cemetery profession as a business analyst. He then has spent the last 5 years as a loan officer and recently a VP strategizing and working with buyers looking to acquire their first business\, expand their existing business\, or refinance their existing notes. Andrew enjoys building relationships with everyone he works with and uses his experience and industry knowledge to provide education and support to prospects and customers. He enjoys meeting with his customers and spending time with other industry professionals at conferences\, tradeshows\, and other events. Andrew is a graduate from Wake Forest University where he majored in communication and entrepreneurship. He enjoys spending time with his family and playing golf. \nBack to Business webinars are a collaboration between the ICCFA Educational Foundation and Live Oak Bank. Each webinar focuses on delivering valuable insights and information to deathcare professionals looking to grow and sharpen their business skills. \nRegister HereBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinars-conquer-cash-flow-challenges-with-smart-working-capital-strategies/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240919T140000
DTEND;TZID=America/New_York:20240919T150000
DTSTAMP:20240625T144458Z
CREATED:20240625T144458Z
LAST-MODIFIED:20240625T144458Z
UID:37199-1726754400-1726758000@iccfa.com
SUMMARY:Designing for the Future: Principles in Cemetery Cremation Development
DESCRIPTION:Join us on September 19\, 2024\, at 2:00 PM EDT for Designing for the Future: Principles in Cemetery Cremation Development\, with Gary Freytag\, CCFE\, former ICCFA President and CEO of Spring Grove Cemetery & Arboretum in Cincinnati\, Ohio.   \nToday’s cremation customers seek more than traditional cemetery offerings. Gary will discuss how cemeteries can adapt their products to meet these new preferences. He will cover the importance of balancing aesthetics with density and revenue generation. Drawing from his extensive travels across North America\, Gary will share Spring Grove’s approach and offer design principles that all cemeteries can adopt to better serve cremation customers.  \nGary is President and Chief Executive Officer of Spring Grove Cemetery and Arboretum. He joined the organization in 2003 after previously serving in executive positions in the high-tech and manufacturing industries. He holds a bachelor’s degree in economics from Dartmouth and an MBA from Harvard.    \n  \nClick Here to Register
URL:https://iccfa.com/event/designing-for-the-future/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241010T140000
DTEND;TZID=America/New_York:20241010T150000
DTSTAMP:20240925T143633Z
CREATED:20240723T194524Z
LAST-MODIFIED:20240925T143633Z
UID:37351-1728568800-1728572400@iccfa.com
SUMMARY:From Gas to Electric: The Future of Landscape Maintenance
DESCRIPTION:Join us on October 10\, 2024\, at 2:00 PM EDT for From Gas to Electric: The Future of Landscape Maintenance\, with Don Winsett (Winsett Consulting)\, Roger Phelps (STIHL Inc.) and Brandon Glover (STIHL Inc.). \nWhether it is a desire to provide more sustainable operations\, with less noise and no exhaust emissions\, reduce costs\, or the need to conform to regulatory requirements\, companies are increasingly looking to battery powered equipment for the maintenance of landscapes and properties. This webinar is designed to examine the pressures\, considerations\, challenges and opportunities when transitioning to electric and battery powered operations. \nDon Winsett is a management consultant and executive coach with a distinguished background in the US "green services" environmental sector. As a successful C-level executive and entrepreneur\, he has held leadership roles at The Davey Tree Expert Company\, The ValleyCrest Companies\, The Brickman Group (now BrightView Holdings)\, and the Stiles Corporation. He now works with CEOs\, Chief Revenue Officers\, Boards of Directors\, and ownership groups to enhance go-to-market strategy\, accelerate P&L performance\, strengthen organizational agility\, and develop sales leaders. \nRoger Phelps is a Corporate Communications Manager at STIHL Inc. since 2001\, is responsible for promoting the STIHL brand through event marketing\, strategic partnerships\, sponsorships\, and digital media. He graduated from the U.S. Naval Academy and served 10 years in the Navy\, reaching the rank of Lieutenant Commander. Phelps has also served on the boards of the National Association of Landscape Professionals Foundation\, the National Association of State Park Directors Leadership School\, and the Professional Grounds Management Society.  \nBrandon Glover is a Regional Sales Manager at STIHL\, Inc\, a leader in outdoor power equipment in America for over 50 years. He heads the Southern California\, Arizona\, Nevada and Hawaii regions. He is responsible for overseeing the company's ongoing expansion efforts into the emerging battery markets. In his previous role with STIHL\, he served as a Territory Manager for 14 years covering the Los Angeles\, Ventura\, Orange\, Riverside and San Diego Counties. He brings over 25 years of experience in the landscape and outdoor power equipment industry. \nClick Here to Register
URL:https://iccfa.com/event/from-gas-to-electric-the-future-of-landscape-maintenance/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241015
DTEND;VALUE=DATE:20241018
DTSTAMP:20240104T184948Z
CREATED:20231214T143127Z
LAST-MODIFIED:20240104T184948Z
UID:35568-1728950400-1729209599@iccfa.com
SUMMARY:ICCFA Fall Leadership Summit 2024
DESCRIPTION:ICCFA Fall Leadership Summit 2024 \nOctober 15-17\, 2024 \nThe St. Anthony Hotel\, San Antonio\, Texas
URL:https://iccfa.com/event/iccfa-fall-leadership-conference-2024/
LOCATION:The St. Anthony Hotel\, 300 E Travis St\, San Antonio\, TX\, 78205\, United States
CATEGORIES:Conference
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241022T140000
DTEND;TZID=America/New_York:20241022T150000
DTSTAMP:20240906T162058Z
CREATED:20240906T162058Z
LAST-MODIFIED:20240906T162058Z
UID:37817-1729605600-1729609200@iccfa.com
SUMMARY:PLPA Webinar: Creating Your Brand Through Grassroots Marketing Campaigns
DESCRIPTION:Join the PLPA on October 22\, 2024\, at 2:00 PM EST for a panel-style discussion\, Creating Your Brand Through Grassroots Marketing Campaigns\, with PLPA Committee Members Wendy Shipley\, CPLP\, and Sydney Tracy.  \n No matter the size of your business or the species of your clientele\, grassroots marketing campaigns can significantly impact your brand. In this webinar Wendy and Sydney will go over some of the successes and failures of their grassroots marketing campaigns to provide you with insight into what might work for your business. They will discuss the importance of personal relationships with community members\, how to get involved with local public services\, and what touches they have added to increase brand exposure for their pet loss businesses. Bringing new and exciting ideas to their branding\, Wendy and Sydney will discuss how small investments can make a big impact.  \nWendy Shipley has her CPLP with the ICCFA\, and an extensive background in Business Development\, Relationship Marketing\, rescue partnerships\, and she served as a trained Docent for the Oakland Zoo.  She continues to learn the language of the deathcare profession and is utilizing best practices from other members and businesses to help her shape how her team works with grieving pet parents.     \nSydney Tracy is the sole owner and operator of Paw Prints on Woodland\, a pet cremation facility in the White Mountains of Arizona. Born and raised in Show Low\, her roots run as deep as the pine trees grow tall. You can often find her at local markets buying handmade Jewelry from the Apache or Navajo Nations\, enjoying the great outdoors\, or cheering at rodeos throughout the year.  \nClick Here to Register
URL:https://iccfa.com/event/plpa-webinar-creating-your-brand-through-grassroots-marketing-campaigns/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241029T080000
DTEND;TZID=America/New_York:20241029T170000
DTSTAMP:20241010T205147Z
CREATED:20241007T150833Z
LAST-MODIFIED:20241010T205147Z
UID:38027-1730188800-1730221200@iccfa.com
SUMMARY:Cremation Arranger Training presented by ICCFA
DESCRIPTION:The only training of its kind in the profession! It’s not about running the crematory machine—it’s about helping families make better choices and your company not “losing” families (or revenue). The ICCFA Arranger Certification program is presented by Glenda Stansbury and Poul Lemasters\, Esq.\, two people who have the knowledge and experience to help you understand the arranger side of cremation. This training is focused on the specific skills required for serving the cremation family from the beginning of the relationship until the end. It will focus on awareness for funeral professionals in dealing with the unique needs\, expectations\, and misconceptions that families choosing cremation present in all aspects of arrangement and service. You will be given tools for effectively and confidently becoming a professional guiding presence for the cremation family\, how to articulate value and service options\, how to avoid legal issues\, and how to create meaningful ceremonies. \nHighlighted Topics: \n\nFirst Impressions (Phone Skills – First Call\, Care Call/Removal)\nArrangement Liability\nArrangements\nCreating Ceremonies for the Cremation Family\n\nIn Ohio\, only a licensed funeral director is legally permitted to conduct funeral arrangements with families. While completing an Arranger Training or Certification Program is encouraged for educational purposes within the funeral profession\, it does not grant legal authority to perform funeral arrangements. For further clarification\, see Ohio Revised Code (ORC) 4717 and Ohio Administrative Code (OAC) 4717-1. \nProgram Schedule: \n\nArrival/Registration: 8:00 am\nProgram: 8:30 am – 5:00 pm\n\nCE Information:\n\nContinuing education (CE) credit approved through the State of Ohio Board of Embalmers and Funeral Directors. The CE credit provider is the Ohio Funeral Directors Association.\n7 Total CE that includes:\n\n4.0 Hours General\n2.0 Hours Laws and Rules\n1.0 Hour Ethics\n\n\n\nPoul Lemasters\, Esq. \nPoul Lemasters is a well-known presenter to the deathcare profession. He uses his unique background in both deathcare and law to provide resources and counsel to other deathcare professionals. He assists in risk management\, daily operational conflicts\, form and contract reviews\, valuations\, and regulatory matters. Poul advises several funeral home\, crematory\, cemetery\, and trade associations across the United States including ICCFA\, PLPA\, CCC\, and the NCBVA. \nGlenda Stansbury\, MA\, CFSP \nGlenda Stansbury joined InSight in 1996 as Marketing & Development Director. She has worked as an educator\, teacher trainer\, and seminar developer. She is a practicing Celebrant\, adjunct professor at the University of Central Oklahoma Funeral Department and is a licensed funeral director/embalmer. She is also a recipient of the ICCFA Education Foundation’s Lasting Impact Award and of the 2021 Death Care Rockstar of the Year award from the Parting Stone Cremation Rocks Awards. \nRegister Now
URL:https://iccfa.com/event/cremation-arranger-training-presented-by-iccfa/
LOCATION:OFDA Columbus Office
CATEGORIES:Cremation,Training Program
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241121T140000
DTEND;TZID=America/New_York:20241121T150000
DTSTAMP:20240927T193241Z
CREATED:20240927T174817Z
LAST-MODIFIED:20240927T193241Z
UID:37945-1732197600-1732201200@iccfa.com
SUMMARY:A Past\, Present\, And Future Look into the Deathcare Profession
DESCRIPTION:Join us on November 21\, 2024 at 2:00 PM EDT for A Past\, Present\, And Future Look into the Deathcare Profession with Jake Johnson\, President & CEO of Johnson Consulting Group.  \nIn this presentation Jake will provide key insights into how funeral businesses are still adapting post-COVID\, focusing on revenue growth through pricing\, succession planning\, and online services. He will cover the latest trends in market valuations\, deal structures\, and funding options to help you stay ahead. With a focus on labor challenges and customer experience\, this update will equip your deathcare business to thrive in today’s competitive landscape. \nAs President & CEO at Johnson Consulting\, Jake began his career at Keystone Group Holdings (now Dignity Memorial Network) as Associate Director\, Corporate Development\, where his financial analysis and forecasting expertise was foundational to the firm’s growth. Jake’s unique ability to solve complex business problems and communication leads to his success in owning a funeral home and cremation center in Sun City\, Arizona. Jake’s educational credentials include a BSBA degree in Management with an emphasis in Accounting and Financial Analysis from Xavier University in Cincinnati\, Ohio. His strong foundation in accounting\, financial analysis and EBITDA forecasting is complemented by technology savvy and broad general management qualifications in business development and operations.  \nClick Here to Register
URL:https://iccfa.com/event/a-past-present-and-future-look-into-the-deathcare-profession/
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241212T140000
DTEND;TZID=America/New_York:20241212T150000
DTSTAMP:20241108T215631Z
CREATED:20241108T215631Z
LAST-MODIFIED:20241108T215631Z
UID:38317-1734012000-1734015600@iccfa.com
SUMMARY:Back to Business Webinar: Funeral Succession Solved - Part One
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, on December 12\, 2024\, at 2:00 PM EST for the next Back to Business Webinar: Funeral Succession Solved – Part One.  \nAre you a funeral home owner or a potential buyer considering succession planning? This webinar is your guide to understanding the complexities and challenges of ownership transition. Learn how to create a successful succession strategy\, find the ideal buyer or business to purchase\, mitigate risks and overcome challenges. Join us for an insightful session on the first step toward a smooth and profitable ownership transition. This webinar is part one of a two-part series. \nBack to Business webinars are a collaboration between the ICCFA Educational Foundation and Live Oak Bank. Each webinar focuses on delivering valuable insights and information to deathcare professionals looking to grow and sharpen their business skills. \nRegister HereBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinar-funeral-succession-solved-part-one/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2024/11/cytonn-photography-n95VMLxqM2I-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241219T140000
DTEND;TZID=America/New_York:20241219T150000
DTSTAMP:20241204T152726Z
CREATED:20241021T204126Z
LAST-MODIFIED:20241204T152726Z
UID:38163-1734616800-1734620400@iccfa.com
SUMMARY:A Blue Christmas: Grief and Loss During Holidays and Special Occasions
DESCRIPTION:Join us on December 19\, 2024\, at 2:00 PM EST for A Blue Christmas: Grief and Loss During Holidays and Special Occasions\, with Janet McCord\, PhD\, FT\, Professor and Director of the Master of Science in Thanatology Program at Edgewood College \n \nHolidays can be joyful celebrations that bring family and friends together\, but for many\, they are also a time when grief and holiday celebrations collide. This webinar will explore the major aspects of grief as a natural emotional response to loss\, with a focus on how individuals and families experience special occasions differently. We'll discuss the active process of mourning\, examine various models of coping with grief\, and provide actionable strategies funeral professionals can use to support grieving families during holidays. Discover how you can help families create new meaning and navigate emotional challenges during these significant moments.  \nLearning objectives:  \n\nIdentify the major aspects of grief as a common emotional response to loss and mourning as an active process.  \nIdentify how different holidays/special occasions are embraced by different people in different ways. \nDescribe different models of how people actively cope with grief. \nList strategies for helping families and communities during special occasions. \n\nJanet McCord\, PhD\, FT\, Professor of Thanatology and Thanatology Program Director at Edgewood College\, has been a thanatologist and suicidologist for over 30 years. She is a death educator who teaches a broad array of topics in thanatology and suicidology and has educated hundreds of master's level students around the globe in graduate thanatology programs. She has been a member of the International Work Group on Death\, Dying and Bereavement (IWG) since 2016 and embraces the IWG's vision as her own: a world where dying\, death\, and bereavement are an open part of all cultures. \nRegister Now
URL:https://iccfa.com/event/a-blue-christmas-grief-and-loss-during-holidays-and-special-occasions/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250116T140000
DTEND;TZID=America/New_York:20250116T150000
DTSTAMP:20250115T145056Z
CREATED:20241122T155557Z
LAST-MODIFIED:20250115T145056Z
UID:38477-1737036000-1737039600@iccfa.com
SUMMARY:The Power of Aftercare: Good for Business and People
DESCRIPTION:Join us on January 16\, 2025\, at 2:00 PM EST for the first ICCFA Webinar of the New Year: The Power of Aftercare: Good for Business and People with Cara McCarty Abbott\, Founder & CEO of Betterleave.  \nRegister for an insightful presentation on how providing exceptional aftercare can positively impact the well-being of grieving families AND transform your business. Discover how comprehensive aftercare drives high-intent leads\, boosts brand awareness\, enhances customer experience\, and fosters improved community support. Through real-life examples and practical strategies\, you will learn how to implement effective aftercare programs that benefit both your clients and your business. Explore the powerful intersection of compassion and business success.  \nCara McCarty Abbott is the Founder & CEO at Betterleave. Prior to Betterleave\, she co-founded Code Pilot\, a developer training & recruitment platform that was acquired by AngelList in 2020. Cara partners with founders and leaders to support complex organizational and high-growth people initiatives for successful outcomes — including WorldFirst\, Acquisition and RetailMeNot\, IPO. Cara is also an Advisor for the Founder Institute\, Partner at The Fund Austin\, and a member of the Forbes HR Council.  \nRegister Here
URL:https://iccfa.com/event/the-power-of-aftercare-good-for-business-and-people/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2024/11/2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250130T140000
DTEND;TZID=America/New_York:20250130T150000
DTSTAMP:20241122T150733Z
CREATED:20241122T150733Z
LAST-MODIFIED:20241122T150733Z
UID:38466-1738245600-1738249200@iccfa.com
SUMMARY:Back to Business Webinar: Funeral Succession Solved - Part 2
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, on January 30\, 2025\, at 2:00 PM EST for the next Back to Business Webinar: Funeral Succession Solved – Part Two.  \nAre you a funeral home owner or a potential buyer considering succession planning? In this second part of our succession series\, we delve into the financial aspects of ownership transition. Learn what factors affect the value of a business\, how to determine the right price\, prepare for a smooth transition and how to choose the right financing option. Join us to gain valuable insights into the financial considerations to help ensure a successful ownership transfer. \nBack to Business webinars are a collaboration between the ICCFA Educational Foundation and Live Oak Bank. Each webinar focuses on delivering valuable insights and information to deathcare professionals looking to grow and sharpen their business skills. \nRegister HereBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinar-funeral-succession-solved-part-2/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2024/11/1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250204
DTEND;VALUE=DATE:20250207
DTSTAMP:20240322T170210Z
CREATED:20240322T170122Z
LAST-MODIFIED:20240322T170210Z
UID:36250-1738627200-1738886399@iccfa.com
SUMMARY:DEAD Talks 2025
DESCRIPTION:DEAD Talks 2025 \nFebruary 4-6\, 2025 \nPark MGM \nLas Vegas\, Nevada
URL:https://iccfa.com/event/dead-talks-2025/
LOCATION:Park MGM\, 3770 S Las Vegas Blvd\, Las Vegas\, NV\, 89109\, United States
CATEGORIES:Conference
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250220T140000
DTEND;TZID=America/New_York:20250220T150000
DTSTAMP:20241211T200432Z
CREATED:20241211T165800Z
LAST-MODIFIED:20241211T200432Z
UID:38578-1740060000-1740063600@iccfa.com
SUMMARY:The ROI of Safety and Compliance: How to Lower OSHA Fines and Insurance Premiums
DESCRIPTION:Join us on February 20\, 2025\, at 2:00 PM EST for The ROI of Safety and Compliance: How to Lower OSHA Fines and Insurance Premiums\, with Mark Harrison\, President of Certified Safety Training (CST).  \nMark hears versions of these two questions all the time:   \n\nWould I really be on the hook for a six figure OSHA fine? \nHow does safety tie into my day-to-day operations and insurance costs? \n\nIn this session\, CST will explain how investing in your employees can return a more efficient company in full compliance with OSHA. CST will look at the top OSHA fines and distill complex technical regulations into plain English.   \nCST will demonstrate how to use technology to increase efficiency and bridge generational gaps–Traditionalist and Baby Boomers all the way to Generation Z. Attendees will come away with:   \n\nA clear understanding of what they need to do to be in compliance with OSHA  \nHow to empower their team to make a safer and more productive workplace \nHow to negotiate lower insurance premiums  \n\nMark Harrison is the president of Certified Safety Training\, the exclusive safety and compliance provider to the ICCFA. Mark has extensive experience in online education and digital training and has launched successful online safety and compliance services in the deathcare\, veterinarian\, and dental professions.   \nRegister Here
URL:https://iccfa.com/event/the-roi-of-safety-and-compliance-how-to-lower-osha-fines-and-insurance-premiums/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250320T140000
DTEND;TZID=America/New_York:20250320T150000
DTSTAMP:20250305T151524Z
CREATED:20241211T193140Z
LAST-MODIFIED:20250305T151524Z
UID:38586-1742479200-1742482800@iccfa.com
SUMMARY:The Grief Brain: Forget What You Thought You Knew About the Stages of Grief
DESCRIPTION:Join us on March 20\, 2025\, at 2:00 PM EDT for The Grief Brain: Forget What You Thought You Knew About the Stages of Grief\, with Linda Findlay\, Founder & Owner of Mourning Discoveries.  \nIt is estimated that every person who dies leaves behind\, on average\, five people who will deeply grieve their loss. There is a huge gap in grief care for the bereaved\, in our country and around the world. There is no infrastructure for a continuum of care for families who have lost their loved ones. The funeral home is the first stop on the grief journey.  How you support grieving families will make a difference in their lives.  \nIs your knowledge about the grief journey up to date and accurate? Would you like to learn more about how to provide grief care for your families? Join Linda to learn and explore how to be a confident\, well-equipped\, grief care provider. Together we can close the gap in grief care.  \nSpanning four decades\, Linda Findlay\, through Mourning Discoveries\, has partnered with funeral home firms and other types of organizations that place a high value on supporting their families who have experienced the loss of a loved one. Together\, with grief care education and resources\, they have effectively served grieving families in thousands of communities across the country. Linda's programs have made a difference in people's lives. She will provide hope and encouragement to grieving families for as long as there is a need.  \nClick Here to Register
URL:https://iccfa.com/event/the-grief-brain-forget-what-you-thought-you-knew-about-the-stages-of-grief/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2024/12/Marchweb_2025.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250401
DTEND;VALUE=DATE:20250404
DTSTAMP:20250218T214857Z
CREATED:20250218T214857Z
LAST-MODIFIED:20250218T214857Z
UID:39105-1743465600-1743724799@iccfa.com
SUMMARY:2025 ICCFA Capitol Hill Visit
DESCRIPTION:
URL:https://iccfa.com/event/2025-iccfa-capitol-hill-visit/
LOCATION:Washington\, D.C.
CATEGORIES:Advocacy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250417T140000
DTEND;TZID=America/New_York:20250417T150000
DTSTAMP:20250325T211456Z
CREATED:20250114T162440Z
LAST-MODIFIED:20250325T211456Z
UID:38768-1744898400-1744902000@iccfa.com
SUMMARY:Essential Mapping and Record Management Tools for Green Burials
DESCRIPTION:Join us on April 17\, 2025 at 2:00 PM EDT for\, Essential Mapping and Record Management Tools for Green Burials with Matthew Borowski\, Founder & CEO of Chronicle. \nGreen burials offer meaningful and eco-friendly memorialization options\, but they come with unique challenges. From accurately tracking the location of memorial trees to managing multiple ashes and monitoring the health of living memorials\, the complexities can quickly add up.  \nJoin us for this engaging webinar where you’ll learn:  \n\nWhy standard mapping tools often fall short for green burial sites.\nHow specialized tools can simplify tracking and site management.\nBest practices for ensuring the ongoing health of living memorials. \n\nDiscover the solutions that will help you effectively manage and optimize these unique burial spaces. Don’t miss this opportunity to enhance your skills and support your green burial program! \nMatthew Borowski is the Founder & CEO of Chronicle\, a digital solutions company for cemeteries. He is revolutionizing cemetery practices by integrating AI-driven solutions for enhanced digital mapping and secure record-keeping. Under Matt’s active advocacy in transforming traditional cemetery records into a more accessible and secure platform\, Chronicle earned the RH Dougherty Award from Local Government NSW in 2022 for its digitization project with Murray River Council and received an Honorable Mention from ICCFA KIP Award in 2023 for its innovations\, including the Life Chronicle feature. \nRegister Here
URL:https://iccfa.com/event/essential-mapping-and-record-management-tools-for-managing-green-burials/
LOCATION:Virtual Event
CATEGORIES:Webinar
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250428T083000
DTEND;TZID=America/New_York:20250428T170000
DTSTAMP:20250305T212655Z
CREATED:20250305T212655Z
LAST-MODIFIED:20250305T212655Z
UID:39256-1745829000-1745859600@iccfa.com
SUMMARY:OFDA Crematory Operator Training: April 28\, 2025
DESCRIPTION:Are you ready to advance your expertise in crematory operations? This State of Ohio Board of Embalmers and Funeral Directors Education and Examination Committee-reviewed and approved Crematory Operation Certification Program is designed to equip you with the essential skills and knowledge needed to excel in the field. \nLed by industry experts Poul Lemasters\, Esq.\, and Larry Stuart Jr.\, this program offers an extensive training curriculum that prepares participants for the ICCFA Crematory Operator Certification online exam. \nWhat You’ll Learn: \n\nProfessional terminology\nIncinerator terminology\nPrinciples of combustion\nCremation and the environment\nIncinerator criteria and design\nBasics of operating cremation equipment\nGeneral maintenance and troubleshooting\nForms and record keeping\nHandling and exposure control\n\nParticipants will also receive a comprehensive Operations Manual\, a valuable resource covering crematory operation and maintenance. \nEarn Continuing Education Credit\nIn-person participants will receive CE credit through OFDA. \nImportant Details:\n\nICCFA Certification Opportunity: Only those who successfully complete the course and pass the ICCFA’s online exam will be awarded a Crematory Operator Certification. This program has been reviewed and approved by the State of Ohio Board of Embalmers and Funeral Directors Education and Examination Committee as a Board Approved Crematory Operation Certification Program. This certification is provided by ICCFA\, not OFDA.\n\n\nOhio Permit Eligibility: Complete this program and pass the ICCFA Certification online exam to meet the educational requirements for your Ohio Crematory Operator’s Permit (CROP). This includes two hours of Ohio-specific laws and rules for crematory operation\, required for applying or renewing through the State of Ohio Board of Embalmers and Funeral Directors (OBEFD). For complete OBEFD requirements\, visit www.funeral.ohio.gov.\n\nRegister Here
URL:https://iccfa.com/event/ofda-crematory-operator-training-april-28-2025/
LOCATION:Hilton Columbus at Easton\, Columbus\, OH\, United States
CATEGORIES:Cremation
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250430
DTEND;VALUE=DATE:20250504
DTSTAMP:20240816T162351Z
CREATED:20240209T163624Z
LAST-MODIFIED:20240816T162351Z
UID:35924-1745971200-1746316799@iccfa.com
SUMMARY:The ICCFA Experience 2025
DESCRIPTION:The ICCFA Experience 2025 \nApril 30 – May 3\, 2025 \nMandalay Bay Resorts & Casino \nLas Vegas\, NV
URL:https://iccfa.com/event/2025-iccfa-experience/
LOCATION:Mandalay Bay Resort & Casino\, 3950 Las Vegas Blvd S\, Las Vegas\, NV\, 89119\, United States
CATEGORIES:ICCFA Convention
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250515T140000
DTEND;TZID=America/New_York:20250515T150000
DTSTAMP:20250325T191500Z
CREATED:20250325T191222Z
LAST-MODIFIED:20250325T191500Z
UID:39502-1747317600-1747321200@iccfa.com
SUMMARY:Becoming Your Competitor's Ally: Strategic Marketing & Maximizing Sale Proceeds
DESCRIPTION:Join us on May 15\, 2025 at 2:00 PM EDT for\, Becoming Your Competitor’s Ally: Strategic Marketing & Maximizing Sale Proceeds with Frank B. Rosenacker\, Sue Gilkey\, Ann Rosenacker from Rosenacker & Associates.  \nSelling your funeral home is one of the biggest financial decisions you’ll make. Want to get the most value? By strategically partnering with competitors and marketing your businesses together\, you could increase your valuation by 20-30%—or even more. \nIn this webinar\, expert presenters will break down the valuation process and show you how to collaborate with competitors to maximize your business’s worth. They’ve successfully navigated this strategy and will share key insights to help you do the same. \nLearning Objectives:  \n\nIncrease the value of your business with economy of scale\, shared resources and most importantly\, increased EBITDA.  \nCollectively\, your competitors and you are clearly more valuable together.  \nBury the multi-generational hatchet\, make more money with your competitor and maybe enjoy a meal together! \n\nFrank Rosenacker\, Founder & CEO\,  grew up in a funeral home and his funeral service career spans nearly 60 years. After attending Wharton for a few years\, he graduated from the Cincinnati College of Mortuary Science and obtained his B.S. in Mortuary Science from Edgecliff University. Frank obtained his law degree in 1983. He served 4 ½ years on active duty as an Air Force JAG Officer and 2 1/2 years in the Ohio National Guard. In addition to operating his consulting business and law practice\, Frank is also active at Cincinnati College of Mortuary Science – most recently as Chairman of the Board.   \nSue Gilkey\, Attorney at Law\, has been a licensed attorney since 2000\, returning to law school after a career as a social worker within the court system. Her practice is concentrated in funeral services\, succession/estate planning\, business organization\, transaction work and probate. Sue has a Bachelors Degree in Social Work from The Ohio State University\, a Masters of Social Work from the University of Kentucky\, and a Juris Doctorate from the University of Cincinnati. After thirty-plus years of marriage\, John\, her husband\, and Sue are happily living the life of “empty-nesters” with both their children having graduated from college and on their own.   \nAnn Rosenacker\, President\, Enrolled Agent\, has been working at Rosenacker & Associates for over twenty-five years. She attended the University of Cincinnati and is an Enrolled Agent with the IRS. Ann had also obtained her preneed insurance license and worked part-time in preneed sales until later devoting 100% (and then some) of her time to R&A. Ann has been married for thirty plus years and has two grown children\, Frank and Madison. Ann enjoys spending time with her family\, especially her grandchildren\, Hudson and Elaina\, and walking her dogs.  \nRegister Here
URL:https://iccfa.com/event/becoming-your-competitors-ally-strategic-marketing-maximizing-sale-proceeds/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/03/radission-us-_XeQ8XEWb4Q-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250527T140000
DTEND;TZID=America/New_York:20250527T150000
DTSTAMP:20250410T171254Z
CREATED:20250410T164642Z
LAST-MODIFIED:20250410T171254Z
UID:39672-1748354400-1748358000@iccfa.com
SUMMARY:PLPA Webinar: How Do Vet Contracts Impact Your Business and Mission?
DESCRIPTION:Join the ICCFA and PLPA on Tuesday\, May 27 at 2:00 PM EDT for an insightful webinar exploring the crucial connection between your veterinary contracts and your mission as a deathcare professional. Register now for How Do Vet Contracts Impact Your Business and Mission?   \nExperts Andrew Parsell and Gia Kondakor will guide you through strategies for balancing ethical care with business growth. Learn how the structure and style of veterinary clinics can influence your logistics\, revenue\, and marketing approach—and how to adapt. \nThey'll also share tips and best practices for creating meaningful touchpoints with families\, even in the often-clinical setting of a veterinary office\, helping you maintain compassion and connection when it matters most. \nAndrew Parsell is Vice President of Parsell Funeral Homes & Crematorium and Parsell Pet Crematorium\, with five locations serving Delaware. A 2008 graduate of the Pittsburgh Institute of Mortuary Science\, he was born and raised in Lewes\, DE\, and remains active in his community through local organizations and his church.  \nHe is a past president of the Delaware Funeral Directors Association\, a former member of the Compassionate Care Hospice Advisory Committee\, and currently serves on the PLPA Certification Committee and the Delaware State Board of Funeral Services\, where he is Board Secretary.  \nGia Kondakor has been passionate about animals her entire life. Since joining the McAlister-Smith family in 2022\, her compassionate nature and deep love for animals have helped her guide families through their grief with empathy and understanding.  \nTo further her commitment to the pet loss profession\, Gia serves on the board of the Pet Loss Professionals Alliance. She holds an Associate of Science degree from St. Petersburg College and is a licensed Veterinary Technician with five years of experience in both large and small animal veterinary medicine.  \nOutside of work\, Gia enjoys spending time with her two dogs\, Kahlua and Dixon\, and her horse\, Baby.  \nRegister Here
URL:https://iccfa.com/event/plpa-webinar-how-do-vet-contracts-impact-your-business-and-mission/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
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