BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ICCFA - ECPv6.17.4//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:ICCFA
X-ORIGINAL-URL:https://iccfa.com
X-WR-CALDESC:Events for ICCFA
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20230312T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20231105T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20240310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20241103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241219T140000
DTEND;TZID=America/New_York:20241219T150000
DTSTAMP:20241204T152726Z
CREATED:20241021T204126Z
LAST-MODIFIED:20241204T152726Z
UID:38163-1734616800-1734620400@iccfa.com
SUMMARY:A Blue Christmas: Grief and Loss During Holidays and Special Occasions
DESCRIPTION:Join us on December 19\, 2024\, at 2:00 PM EST for A Blue Christmas: Grief and Loss During Holidays and Special Occasions\, with Janet McCord\, PhD\, FT\, Professor and Director of the Master of Science in Thanatology Program at Edgewood College \n \nHolidays can be joyful celebrations that bring family and friends together\, but for many\, they are also a time when grief and holiday celebrations collide. This webinar will explore the major aspects of grief as a natural emotional response to loss\, with a focus on how individuals and families experience special occasions differently. We'll discuss the active process of mourning\, examine various models of coping with grief\, and provide actionable strategies funeral professionals can use to support grieving families during holidays. Discover how you can help families create new meaning and navigate emotional challenges during these significant moments.  \nLearning objectives:  \n\nIdentify the major aspects of grief as a common emotional response to loss and mourning as an active process.  \nIdentify how different holidays/special occasions are embraced by different people in different ways. \nDescribe different models of how people actively cope with grief. \nList strategies for helping families and communities during special occasions. \n\nJanet McCord\, PhD\, FT\, Professor of Thanatology and Thanatology Program Director at Edgewood College\, has been a thanatologist and suicidologist for over 30 years. She is a death educator who teaches a broad array of topics in thanatology and suicidology and has educated hundreds of master's level students around the globe in graduate thanatology programs. She has been a member of the International Work Group on Death\, Dying and Bereavement (IWG) since 2016 and embraces the IWG's vision as her own: a world where dying\, death\, and bereavement are an open part of all cultures. \nRegister Now
URL:https://iccfa.com/event/a-blue-christmas-grief-and-loss-during-holidays-and-special-occasions/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2024/10/jo-jo-Eg5eootTvqM-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250116T140000
DTEND;TZID=America/New_York:20250116T150000
DTSTAMP:20250115T145056Z
CREATED:20241122T155557Z
LAST-MODIFIED:20250115T145056Z
UID:38477-1737036000-1737039600@iccfa.com
SUMMARY:The Power of Aftercare: Good for Business and People
DESCRIPTION:Join us on January 16\, 2025\, at 2:00 PM EST for the first ICCFA Webinar of the New Year: The Power of Aftercare: Good for Business and People with Cara McCarty Abbott\, Founder & CEO of Betterleave.  \nRegister for an insightful presentation on how providing exceptional aftercare can positively impact the well-being of grieving families AND transform your business. Discover how comprehensive aftercare drives high-intent leads\, boosts brand awareness\, enhances customer experience\, and fosters improved community support. Through real-life examples and practical strategies\, you will learn how to implement effective aftercare programs that benefit both your clients and your business. Explore the powerful intersection of compassion and business success.  \nCara McCarty Abbott is the Founder & CEO at Betterleave. Prior to Betterleave\, she co-founded Code Pilot\, a developer training & recruitment platform that was acquired by AngelList in 2020. Cara partners with founders and leaders to support complex organizational and high-growth people initiatives for successful outcomes — including WorldFirst\, Acquisition and RetailMeNot\, IPO. Cara is also an Advisor for the Founder Institute\, Partner at The Fund Austin\, and a member of the Forbes HR Council.  \nRegister Here
URL:https://iccfa.com/event/the-power-of-aftercare-good-for-business-and-people/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2024/11/2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250130T140000
DTEND;TZID=America/New_York:20250130T150000
DTSTAMP:20241122T150733Z
CREATED:20241122T150733Z
LAST-MODIFIED:20241122T150733Z
UID:38466-1738245600-1738249200@iccfa.com
SUMMARY:Back to Business Webinar: Funeral Succession Solved - Part 2
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, on January 30\, 2025\, at 2:00 PM EST for the next Back to Business Webinar: Funeral Succession Solved – Part Two.  \nAre you a funeral home owner or a potential buyer considering succession planning? In this second part of our succession series\, we delve into the financial aspects of ownership transition. Learn what factors affect the value of a business\, how to determine the right price\, prepare for a smooth transition and how to choose the right financing option. Join us to gain valuable insights into the financial considerations to help ensure a successful ownership transfer. \nBack to Business webinars are a collaboration between the ICCFA Educational Foundation and Live Oak Bank. Each webinar focuses on delivering valuable insights and information to deathcare professionals looking to grow and sharpen their business skills. \nRegister HereBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinar-funeral-succession-solved-part-2/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2024/11/1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250220T140000
DTEND;TZID=America/New_York:20250220T150000
DTSTAMP:20241211T200432Z
CREATED:20241211T165800Z
LAST-MODIFIED:20241211T200432Z
UID:38578-1740060000-1740063600@iccfa.com
SUMMARY:The ROI of Safety and Compliance: How to Lower OSHA Fines and Insurance Premiums
DESCRIPTION:Join us on February 20\, 2025\, at 2:00 PM EST for The ROI of Safety and Compliance: How to Lower OSHA Fines and Insurance Premiums\, with Mark Harrison\, President of Certified Safety Training (CST).  \nMark hears versions of these two questions all the time:   \n\nWould I really be on the hook for a six figure OSHA fine? \nHow does safety tie into my day-to-day operations and insurance costs? \n\nIn this session\, CST will explain how investing in your employees can return a more efficient company in full compliance with OSHA. CST will look at the top OSHA fines and distill complex technical regulations into plain English.   \nCST will demonstrate how to use technology to increase efficiency and bridge generational gaps–Traditionalist and Baby Boomers all the way to Generation Z. Attendees will come away with:   \n\nA clear understanding of what they need to do to be in compliance with OSHA  \nHow to empower their team to make a safer and more productive workplace \nHow to negotiate lower insurance premiums  \n\nMark Harrison is the president of Certified Safety Training\, the exclusive safety and compliance provider to the ICCFA. Mark has extensive experience in online education and digital training and has launched successful online safety and compliance services in the deathcare\, veterinarian\, and dental professions.   \nRegister Here
URL:https://iccfa.com/event/the-roi-of-safety-and-compliance-how-to-lower-osha-fines-and-insurance-premiums/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2024/12/pop-zebra-wp81DxKUd1E-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250320T140000
DTEND;TZID=America/New_York:20250320T150000
DTSTAMP:20250305T151524Z
CREATED:20241211T193140Z
LAST-MODIFIED:20250305T151524Z
UID:38586-1742479200-1742482800@iccfa.com
SUMMARY:The Grief Brain: Forget What You Thought You Knew About the Stages of Grief
DESCRIPTION:Join us on March 20\, 2025\, at 2:00 PM EDT for The Grief Brain: Forget What You Thought You Knew About the Stages of Grief\, with Linda Findlay\, Founder & Owner of Mourning Discoveries.  \nIt is estimated that every person who dies leaves behind\, on average\, five people who will deeply grieve their loss. There is a huge gap in grief care for the bereaved\, in our country and around the world. There is no infrastructure for a continuum of care for families who have lost their loved ones. The funeral home is the first stop on the grief journey.  How you support grieving families will make a difference in their lives.  \nIs your knowledge about the grief journey up to date and accurate? Would you like to learn more about how to provide grief care for your families? Join Linda to learn and explore how to be a confident\, well-equipped\, grief care provider. Together we can close the gap in grief care.  \nSpanning four decades\, Linda Findlay\, through Mourning Discoveries\, has partnered with funeral home firms and other types of organizations that place a high value on supporting their families who have experienced the loss of a loved one. Together\, with grief care education and resources\, they have effectively served grieving families in thousands of communities across the country. Linda's programs have made a difference in people's lives. She will provide hope and encouragement to grieving families for as long as there is a need.  \nClick Here to Register
URL:https://iccfa.com/event/the-grief-brain-forget-what-you-thought-you-knew-about-the-stages-of-grief/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2024/12/Marchweb_2025.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250417T140000
DTEND;TZID=America/New_York:20250417T150000
DTSTAMP:20250325T211456Z
CREATED:20250114T162440Z
LAST-MODIFIED:20250325T211456Z
UID:38768-1744898400-1744902000@iccfa.com
SUMMARY:Essential Mapping and Record Management Tools for Green Burials
DESCRIPTION:Join us on April 17\, 2025 at 2:00 PM EDT for\, Essential Mapping and Record Management Tools for Green Burials with Matthew Borowski\, Founder & CEO of Chronicle. \nGreen burials offer meaningful and eco-friendly memorialization options\, but they come with unique challenges. From accurately tracking the location of memorial trees to managing multiple ashes and monitoring the health of living memorials\, the complexities can quickly add up.  \nJoin us for this engaging webinar where you’ll learn:  \n\nWhy standard mapping tools often fall short for green burial sites.\nHow specialized tools can simplify tracking and site management.\nBest practices for ensuring the ongoing health of living memorials. \n\nDiscover the solutions that will help you effectively manage and optimize these unique burial spaces. Don’t miss this opportunity to enhance your skills and support your green burial program! \nMatthew Borowski is the Founder & CEO of Chronicle\, a digital solutions company for cemeteries. He is revolutionizing cemetery practices by integrating AI-driven solutions for enhanced digital mapping and secure record-keeping. Under Matt’s active advocacy in transforming traditional cemetery records into a more accessible and secure platform\, Chronicle earned the RH Dougherty Award from Local Government NSW in 2022 for its digitization project with Murray River Council and received an Honorable Mention from ICCFA KIP Award in 2023 for its innovations\, including the Life Chronicle feature. \nRegister Here
URL:https://iccfa.com/event/essential-mapping-and-record-management-tools-for-managing-green-burials/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/01/sophie-n-7AXfarTSEkw-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250515T140000
DTEND;TZID=America/New_York:20250515T150000
DTSTAMP:20250325T191500Z
CREATED:20250325T191222Z
LAST-MODIFIED:20250325T191500Z
UID:39502-1747317600-1747321200@iccfa.com
SUMMARY:Becoming Your Competitor's Ally: Strategic Marketing & Maximizing Sale Proceeds
DESCRIPTION:Join us on May 15\, 2025 at 2:00 PM EDT for\, Becoming Your Competitor’s Ally: Strategic Marketing & Maximizing Sale Proceeds with Frank B. Rosenacker\, Sue Gilkey\, Ann Rosenacker from Rosenacker & Associates.  \nSelling your funeral home is one of the biggest financial decisions you’ll make. Want to get the most value? By strategically partnering with competitors and marketing your businesses together\, you could increase your valuation by 20-30%—or even more. \nIn this webinar\, expert presenters will break down the valuation process and show you how to collaborate with competitors to maximize your business’s worth. They’ve successfully navigated this strategy and will share key insights to help you do the same. \nLearning Objectives:  \n\nIncrease the value of your business with economy of scale\, shared resources and most importantly\, increased EBITDA.  \nCollectively\, your competitors and you are clearly more valuable together.  \nBury the multi-generational hatchet\, make more money with your competitor and maybe enjoy a meal together! \n\nFrank Rosenacker\, Founder & CEO\,  grew up in a funeral home and his funeral service career spans nearly 60 years. After attending Wharton for a few years\, he graduated from the Cincinnati College of Mortuary Science and obtained his B.S. in Mortuary Science from Edgecliff University. Frank obtained his law degree in 1983. He served 4 ½ years on active duty as an Air Force JAG Officer and 2 1/2 years in the Ohio National Guard. In addition to operating his consulting business and law practice\, Frank is also active at Cincinnati College of Mortuary Science – most recently as Chairman of the Board.   \nSue Gilkey\, Attorney at Law\, has been a licensed attorney since 2000\, returning to law school after a career as a social worker within the court system. Her practice is concentrated in funeral services\, succession/estate planning\, business organization\, transaction work and probate. Sue has a Bachelors Degree in Social Work from The Ohio State University\, a Masters of Social Work from the University of Kentucky\, and a Juris Doctorate from the University of Cincinnati. After thirty-plus years of marriage\, John\, her husband\, and Sue are happily living the life of “empty-nesters” with both their children having graduated from college and on their own.   \nAnn Rosenacker\, President\, Enrolled Agent\, has been working at Rosenacker & Associates for over twenty-five years. She attended the University of Cincinnati and is an Enrolled Agent with the IRS. Ann had also obtained her preneed insurance license and worked part-time in preneed sales until later devoting 100% (and then some) of her time to R&A. Ann has been married for thirty plus years and has two grown children\, Frank and Madison. Ann enjoys spending time with her family\, especially her grandchildren\, Hudson and Elaina\, and walking her dogs.  \nRegister Here
URL:https://iccfa.com/event/becoming-your-competitors-ally-strategic-marketing-maximizing-sale-proceeds/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/03/radission-us-_XeQ8XEWb4Q-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250527T140000
DTEND;TZID=America/New_York:20250527T150000
DTSTAMP:20250410T171254Z
CREATED:20250410T164642Z
LAST-MODIFIED:20250410T171254Z
UID:39672-1748354400-1748358000@iccfa.com
SUMMARY:PLPA Webinar: How Do Vet Contracts Impact Your Business and Mission?
DESCRIPTION:Join the ICCFA and PLPA on Tuesday\, May 27 at 2:00 PM EDT for an insightful webinar exploring the crucial connection between your veterinary contracts and your mission as a deathcare professional. Register now for How Do Vet Contracts Impact Your Business and Mission?   \nExperts Andrew Parsell and Gia Kondakor will guide you through strategies for balancing ethical care with business growth. Learn how the structure and style of veterinary clinics can influence your logistics\, revenue\, and marketing approach—and how to adapt. \nThey'll also share tips and best practices for creating meaningful touchpoints with families\, even in the often-clinical setting of a veterinary office\, helping you maintain compassion and connection when it matters most. \nAndrew Parsell is Vice President of Parsell Funeral Homes & Crematorium and Parsell Pet Crematorium\, with five locations serving Delaware. A 2008 graduate of the Pittsburgh Institute of Mortuary Science\, he was born and raised in Lewes\, DE\, and remains active in his community through local organizations and his church.  \nHe is a past president of the Delaware Funeral Directors Association\, a former member of the Compassionate Care Hospice Advisory Committee\, and currently serves on the PLPA Certification Committee and the Delaware State Board of Funeral Services\, where he is Board Secretary.  \nGia Kondakor has been passionate about animals her entire life. Since joining the McAlister-Smith family in 2022\, her compassionate nature and deep love for animals have helped her guide families through their grief with empathy and understanding.  \nTo further her commitment to the pet loss profession\, Gia serves on the board of the Pet Loss Professionals Alliance. She holds an Associate of Science degree from St. Petersburg College and is a licensed Veterinary Technician with five years of experience in both large and small animal veterinary medicine.  \nOutside of work\, Gia enjoys spending time with her two dogs\, Kahlua and Dixon\, and her horse\, Baby.  \nRegister Here
URL:https://iccfa.com/event/plpa-webinar-how-do-vet-contracts-impact-your-business-and-mission/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/04/judy-beth-morris-5Bi6MWlWMbw-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250612T140000
DTEND;TZID=America/New_York:20250612T150000
DTSTAMP:20250423T182325Z
CREATED:20250422T172954Z
LAST-MODIFIED:20250423T182325Z
UID:39792-1749736800-1749740400@iccfa.com
SUMMARY:Back to Business Webinar: Three Proven Strategies to Supercharge Your Funeral Home Growth
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, and Roger Sheagren\, Field Consultant with Federated Fiducial on June 12\, 2025\, at 2:00 PM EDT for the next Back to Business Webinar: Three Proven Strategies to Supercharge Your Funeral Home Growth.  \nIn today’s competitive landscape\, funeral homes need to be strategic to thrive. This webinar dives deep into three essential growth strategies that can significantly impact your business. Learn how to:  \n\nExpand through Acquisitions: Discover the ins and outs of acquiring other funeral homes\, including due diligence\, valuation\, and integration strategies. \nMaster Your Financials: Gain a clear understanding of your financial statements and how they influence growth. Learn how to leverage this knowledge to attract lenders and sellers. \nOptimize Your General Price List (GPL): Explore the power of strategic pricing. Understand how to position your services to emphasize value and profitability\, moving beyond a simple low-price approach to build lasting family relationships. \n\nBack to Business webinars are a collaboration between the ICCFA Educational Foundation and Live Oak Bank. Each webinar focuses on delivering valuable insights and information to deathcare professionals looking to grow and sharpen their business skills. \nRegister HereBack to Business Webinars Partner:
URL:https://iccfa.com/event/back-to-business-webinar-three-proven-strategies-to-supercharge-your-funeral-home-growth/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/04/imagine-buddy-vsLbaIdhwaU-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250619T140000
DTEND;TZID=America/New_York:20250619T150000
DTSTAMP:20250401T190514Z
CREATED:20250401T190514Z
LAST-MODIFIED:20250401T190514Z
UID:39600-1750341600-1750345200@iccfa.com
SUMMARY:Building Connections: Strategies for Successful Community Outreach
DESCRIPTION:Join us on June 19\, 2025\, at 2:00 PM EDT for\, Building Connections: Strategies for Successful Community Outreach\, with Marc Markell\, PhD.  \nFuneral professionals are more than service providers—they are pillars of support\, guidance\, and hope in their communities. Building strong relationships both inside and outside the funeral home not only fosters trust but also enhances your reputation and sets you apart.  \nIn this webinar\, you’ll discover proven strategies to increase community engagement\, elevate public perception\, and strengthen your funeral home’s impact. Learn how meaningful involvement can help grow your business while making a lasting difference in the lives of the families you serve.   \nLearning Objectives:  \n\nExplore creative and meaningful ways to engage with your community. \nUnderstand how community involvement can strengthen your funeral home’s reputation and growth. \nLearn how strategic outreach sets your funeral home apart and builds lasting connections. \n\nMarc Markell is an educator and expert in death education and grief studies. He teaches at Worsham College of Mortuary Science and Edgewood College and is a professor emeritus at St. Cloud State University. He also leads Death Education for Children at Mayflower United Church of Christ. \nMarc holds a Ph.D. in Educational Psychology from the University of Minnesota and is a certified Thanatologist with certifications in Death and Grief Studies\, Crematory Operations\, and Celebrant Services. He has presented at conferences locally\, nationally\, and internationally. \nA published author\, Marc has written three books on grief\, along with numerous articles and book chapters. \nRegister Here
URL:https://iccfa.com/event/building-connections-strategies-for-successful-community-outreach/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2025/04/June25_webinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250717T140000
DTEND;TZID=America/New_York:20250717T150000
DTSTAMP:20250401T200356Z
CREATED:20250401T200356Z
LAST-MODIFIED:20250401T200356Z
UID:39609-1752760800-1752764400@iccfa.com
SUMMARY:Creating the Talent Funnel: Driving People Strategy Success in 2025 & Beyond
DESCRIPTION:Join us on July 17\, 2025\, at 2:00 PM EDT for\, Creating the Talent Funnel: Driving People Strategy Success in 2025 & Beyond\, with Jason Buchbinder from Service Corporation International.   \nAttracting and retaining top talent is more important than ever in today’s evolving workforce. This session will explore innovative talent acquisition strategies to help you build a strong and sustainable talent pipeline for the future. Learn how to leverage new tools\, maximize efficiency\, and allocate resources effectively to enhance your hiring process and workforce development. \nKey Takeaways:  \n\nDiscover cutting-edge tools to improve recruitment and retention. \nLearn how to implement these strategies for long-term success. \nMaster time management techniques to streamline your hiring process. \nUnderstand budgeting essentials to maximize your talent investment. \n\nJason Buchbinder is a Transformative Talent Strategist and C-Suite Advisor with 16 years of experience in deathcare\, specializing in operations and sales support. \nRegister Here
URL:https://iccfa.com/event/creating-the-talent-funnel-driving-people-strategy-success-in-2025-beyond/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/04/jungwoo-hong-cYUMaCqMYvI-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250821T140000
DTEND;TZID=America/New_York:20250821T150000
DTSTAMP:20250623T202342Z
CREATED:20250623T200825Z
LAST-MODIFIED:20250623T202342Z
UID:40248-1755784800-1755788400@iccfa.com
SUMMARY:Beyond the Flame: Reimagining Direct Cremation as a Meaningful Tribute
DESCRIPTION:Join us on August 21\, 2025\, at 2:00 PM EDT for Beyond the Flame: Reimagining Direct Cremation as a Meaningful Tribute\, an ICCFA Webinar led by Dr. Christie K. Redmon Moore\, CEO of Mansfield Funeral Home & Cremations.  \nAs direct cremation becomes an increasingly common choice\, funeral professionals are challenged to create services that offer more than simplicity—they must offer significance. This session will guide funeral directors and deathcare professionals by sharing proven strategies to transform minimal arrangements into deeply personal experiences. Learn how to infuse storytelling\, symbolic elements\, and family-centered rituals into the direct cremation process to create moments of healing\, honor\, and remembrance—without compromising affordability. \nDr. Christie K. Redmon Moore is a respected leader in the funeral service industry with over 27 years of experience. She is the CEO of Mansfield Funeral Home & Cremations\, serving families throughout the Dallas-Fort Worth metroplex and beyond. Christie is also the owner of Cremation Specialists of North Texas and has previously co-owned Peaceful Pets DFW. A former embalming and funeral service educator at the Dallas Institute of Funeral Service\, she continues to share her knowledge nationally through speaking and writing.  \nChristie holds an A.S. in Embalming & Funeral Directing and a Ph.D. in Thanatology & Humanitarian Studies. She has been recognized as the 2024 Quad State Professional of the Year\, serves as Vice President of the Independent Funeral Directors Association of Texas (2024–2026)\, and is the first woman of color to fully own and operate a funeral home and crematory in Tarrant County.  \nRegister Here
URL:https://iccfa.com/event/beyond-the-flame-reimagining-direct-cremation-as-a-meaningful-tribute/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/06/paul-bulai-XOQJa4OC8P0-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250904T140000
DTEND;TZID=America/New_York:20250904T150000
DTSTAMP:20250714T161538Z
CREATED:20250626T164845Z
LAST-MODIFIED:20250714T161538Z
UID:40314-1756994400-1756998000@iccfa.com
SUMMARY:Back to Business Webinars: The Succession Blueprint: Successfully Selling Your Funeral Home Business
DESCRIPTION:Join Andrew Kennedy\, VP of the Funeral Home & Cemetery team at Live Oak Bank\, and Jonathan Seitz\, CEO of West Peak Consulting on September 4\, 2025\, at 2:00 PM EDT for the next Back to Business Webinar: The Succession Blueprint: Successfully Selling Your Funeral Home Business. \nConsidering selling your funeral home? This webinar provides a clear\, actionable 5-step blueprint to guide you through the entire process\, aiding a successful and profitable transaction. Join industry experts Andrew Kennedy from Live Oak Bank and Jonathan Seitz of West Peak Consulting as they cover crucial topics including: \n\nFinding the Right Buyer: Strategies for identifying and attracting qualified purchasers.\nMaximizing Your Business Value: Understanding what buyers look for and how to prepare your funeral home for sale.\nNavigating Financing: Insights into financing options and securing the best terms for both buyer and seller.\nStructuring the Deal: Key considerations for favorable terms and a seamless transition.\nDue Diligence & Valuation: What to expect and how to prepare for a smooth transition.\nCommon Pitfalls to Avoid: Expert advice on challenges and how to overcome them.\nThe Post-Sale Transition: Preparing for life after the sale and ensuring business continuity.\n\nWhether you’re planning for retirement or looking for your next venture\, this session will equip you with the knowledge and tools needed to achieve a successful sale. Gain invaluable insights from professionals who have guided numerous funeral home owners through successful sales. Don’t miss this opportunity to learn how to achieve your goals. \nRegister HereBack to Business Webinars Partner
URL:https://iccfa.com/event/back-to-business-webinars-2025-3/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2025/06/BtB_Sept2025.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250918T140000
DTEND;TZID=America/New_York:20250918T150000
DTSTAMP:20250701T195435Z
CREATED:20250701T195435Z
LAST-MODIFIED:20250701T195435Z
UID:40400-1758204000-1758207600@iccfa.com
SUMMARY:Why They’ll Tell Their Friends: The Secret to Cemetery Referrals
DESCRIPTION:Join us on September 18\, 2025\, at 2:00 PM EDT for Why They’ll Tell Their Friends: The Secret to Cemetery Referrals\, an ICCFA Webinar led by Dr. Jason Troyer\, co-founder of Healing Path Cemetery. \nTraditional and digital advertising efforts are reaching fewer and fewer people. Meanwhile\, word-of-mouth referrals from trusted friends and family continue to be the gold standard for spreading your message. But how do we get the community talking about how uniquely awesome you are? The answer is to have a one-of-a-kind and remarkable service offering. In this presentation\, Dr. Jason Troyer will review examples of unique service offerings from outside and within the funeral and cemetery space and explain why being “unique is better than being better.”  \nAttendees will learn:  \n\nWhy unique services are more marketable than being “the best” \nWhy being remarkable is the key to creating word-of-mouth advertising \nPractical examples of unique service offerings that can be adapted to your cemetery \n\nJason Troyer\, PhD is a grief & ritual expert and is the co-founder of Healing Path Cemetery. He promotes the healing benefits of permanent placement and helps bring families back to the cemetery with his app\, social media services\, and presentations. He has partnered with hundreds of cemeteries and funeral homes. Dr. Troyer earned his doctorate in counseling psychology and is a former psychology professor and therapist. \nRegister Here
URL:https://iccfa.com/event/webinar-sept25/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2025/07/ICCFAWeb_Sept25.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251016T140000
DTEND;TZID=America/New_York:20251016T150000
DTSTAMP:20251015T201313Z
CREATED:20250813T152949Z
LAST-MODIFIED:20251015T201313Z
UID:40746-1760623200-1760626800@iccfa.com
SUMMARY:Altars\, Culture\, and Community: Hosting a Día de los Muertos Experience That Heals and Connects
DESCRIPTION:Join us on October 16\, 2025\, at 2:00 PM EDT for Altars\, Culture\, and Community: Hosting a Día de los Muertos Experience That Heals and Connects\, an ICCFA Webinar led by René Negrete\, Senior Vice President of Sales and Marketing at Inglewood Park Cemetery.  \nDiscover how funeral homes and cemeteries can bring the spirit of Día de los Muertos to life in a way that is both authentic and deeply meaningful. This vibrant webinar will guide you in creating community celebrations that honor tradition\, spark cultural connection\, and provide heartfelt spaces for remembrance.  \nLearn how to design events featuring beautiful altars (ofrendas)\, powerful storytelling\, and symbolic rituals that resonate across generations. By embracing this cherished tradition\, funeral professionals can forge stronger bonds with their communities and offer a healing experience rooted in love\, memory\, and shared heritage.  \nRené Negrete is Senior Vice President of Sales and Marketing at Inglewood Park Cemetery\, where he leads the sales\, marketing\, and customer experience teams. He inspires his team to deliver best-in-class service for families during life's most difficult moments. René joined Inglewood Park Cemetery in April 2021 after 12 years in progressive leadership roles at Service Corporation International (SCI). He holds a B.A. in Communication from the University of Southern California and an M.S. in Management and Leadership from Pepperdine University's Graziadio School of Business. René serves on the ICCFA Board of Directors and as Vice President of Education.  \nICCFA Webinars are free and open to everyone\, but the webinar recordings will be available only to ICCFA members. Please note that ICCFA Webinars do not count towards continuing education credits. \nRegister HereWebinar sponsored by: 
URL:https://iccfa.com/event/webinar-october-2025/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/08/roger-ce-a8_hqFScBf0-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251120T140000
DTEND;TZID=America/New_York:20251120T150000
DTSTAMP:20250923T205233Z
CREATED:20250918T144807Z
LAST-MODIFIED:20250923T205233Z
UID:40919-1763647200-1763650800@iccfa.com
SUMMARY:PLPA Webinar: How Pet Business Affects Preneed
DESCRIPTION:Join us on November 20\, 2025\, at 2:00 PM ET for How Pet Business Affects Preneed\, a PLPA Webinar led by PLPA Committee Members Tony Armogida\, Gia Kondakor\, and Andrew Parsell. \nDiscover how pet cremation services can open the door to meaningful conversations about funeral preplanning. This session will share practical strategies to help you reengage families\, guide discussions with care and confidence\, and transform a moment of farewell into an opportunity for planning ahead. Learn proven tips to strengthen connections\, build trust\, and support families as they consider their own future needs \nGia Kondakor joined the McAlister-Smith family in 2022 and brings compassion and understanding to families navigating pet loss. A licensed Veterinary Technician with five years of experience in large and small animal medicine\, she also serves on the board of the Pet Loss Professionals Alliance.  \nTony Armogida has worked in the deathcare profession for over a decade\, building expertise in pre-need and operations through multiple roles at Global Atlantic. He is committed to advancing the profession with innovation\, collaboration\, and a passion for helping others grow.  \nAndrew Parsell is Vice President of Parsell Funeral Homes & Crematorium and Parsell Pet Crematorium\, serving families across Delaware. He is past President of the Delaware Funeral Directors Association\, serves on the Certification Committee for the Pet Loss Professionals Alliance\, and is Secretary of the Delaware State Board of Funeral Services.  \nRegister Here
URL:https://iccfa.com/event/plpa-webinar-how-pet-business-affects-preneed/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2025/09/PLPAWeb_Nov25.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251218T140000
DTEND;TZID=America/New_York:20251218T150000
DTSTAMP:20250923T212546Z
CREATED:20250923T202257Z
LAST-MODIFIED:20250923T212546Z
UID:40964-1766066400-1766070000@iccfa.com
SUMMARY:2025 in Review\, 2026 in Focus: ICCFA Legislative Update
DESCRIPTION:Join us on December 18\, 2025\, at 2:00 PM ET for 2025 in Review\, 2026 in Focus: ICCFA Legislative Update\, an ICCFA Webinar led by Mary Beth McGowan\, Government Policy Advisor at Dykema\, and Poul Lemasters\, Esq.\, ICCFA’s General Counsel.  \nWhat policy developments happened in 2025 that could shape the future of your deathcare business—and what should you be preparing for in 2026? Join us for this essential webinar where ICCFA’s trusted voices will break down the year’s most impactful legislative and regulatory developments and spotlight the issues likely to dominate the coming year.  \nMary Beth and Poul will share their expert analysis of all the key issues and legislation currently affecting the deathcare profession\, including taxes\, tariffs\, and Federal Trade Commission action. Together\, they will review recent federal activity\, highlight trends that matter most to funeral homes\, cemeteries\, crematories\, and suppliers\, and provide practical guidance on how to stay compliant and prepared.  \nWhy you should attend:  \n\nGet a clear recap of 2025’s most significant legislative changes.\nUnderstand which issues ICCFA is tracking closely in 2026.\nLearn how key laws and regulations impact the deathcare profession.\nGain practical strategies to anticipate and adapt to change. \n\nThis is your opportunity to hear directly from leading experts who are advocating for you at every level of government. Don’t miss the update that sets the stage for the year ahead.  \nMary Beth McGowan is a Government Policy Advisor at Dykema and a trusted advocate for clients navigating Washington\, D.C. She works with corporations\, trade associations\, and local governments to advance their federal government relations goals\, engaging with both Congress and the Executive Branch. Mary Beth develops and implements legislative strategies\, identifies funding opportunities\, and connects clients with key decision-makers across the federal government.  \nPoul Lemasters\, Esq.\, is the General Counsel for the ICCFA and brings more than 20 years of experience in the deathcare profession. Starting his career as a funeral director and embalmer\, Poul recognized the growing need for legal support in the field and went on to earn his law degree. Today\, he combines his unique background in both deathcare and law to advise funeral homes\, cemeteries\, crematories\, and associations nationwide. Poul assists professionals with risk management\, regulatory matters\, contracts\, valuations\, and day-to-day operational challenges\, while also serving as Cremation Coordinator and Advisor for ICCFA’s Cremation Education Program.  \nRegister Here
URL:https://iccfa.com/event/2025-in-review-2026-in-focus-iccfa-legislative-update/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/09/jorge-caetano-VMIDXubI3GI-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260115T140000
DTEND;TZID=America/New_York:20260115T144500
DTSTAMP:20260212T175759Z
CREATED:20251126T151952Z
LAST-MODIFIED:20260212T175759Z
UID:41578-1768485600-1768488300@iccfa.com
SUMMARY:Email Attacks: Phishing Risks for Cemetery Operations
DESCRIPTION:Join us on January 15\, 2026\, at 2:00 PM ET for Email Attacks: Phishing Risks for Cemetery Operations\, an ICCFA Webinar led by Lars Brachlow\, Director of Infrastructure Services at Park Lawn Corporation\, and Dr. Calvin Witcher\, Vice President of Information Technology at Inglewood Park Cemetery. \nEmail scams are now one of the biggest threats to cemeteries\, funeral homes\, and the families you serve. In this session\, Calvin and Lars will explain in clear\, everyday language how phishing emails\, fake invoices\, and fraudulent requests trick staff into sending money\, sharing information\, or clicking harmful links. You'll see what happens behind the scenes when someone falls for a scam and why the first 30 minutes matter most. They'll also break down the difference between data security and data privacy—and why both are critical for deathcare operations.  \nAttendees will leave with simple\, practical steps to protect their organization\, their staff\, and the families who trust them.  \nLars Brachlow is a seasoned technology leader with over 25 years of experience in infrastructure\, security\, governance\, project management\, and enterprise IT strategy. As the Director of Infrastructure Services\, he oversees key initiatives that enhance operational excellence and security across the Park Lawn organization. Before embarking on his IT career\, Lars spent fourteen years in the Army. He is committed to aligning technology with business objectives while placing a strong emphasis on security.  \nDr. Calvin Witcher is a global IT operations leader and Vice President of Information Technology for the Inglewood Park Cemetery enterprise\, specializing in data privacy\, cybersecurity\, and digital modernization. With advanced degrees in cybersecurity and business\, and as a current doctoral candidate researching CCPA compliance\, he brings deep regulatory and technical expertise to legacy service industries\, as well as a Six Sigma Black Belt in Project Management. Calvin is an IT Sector Chief with InfraGard Los Angeles and a recognized voice on building secure\, resilient\, and future-ready funeral and cemetery operations.  \nRegister HereWebinar sponsored by:
URL:https://iccfa.com/event/email-attacks-phishing-risks-for-cemetery-operations/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2025/11/brett-jordan-LPZy4da9aRo-unsplash-scaled-e1770919069504.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260219T140000
DTEND;TZID=America/New_York:20260219T150000
DTSTAMP:20260212T180939Z
CREATED:20251216T165737Z
LAST-MODIFIED:20260212T180939Z
UID:41688-1771509600-1771513200@iccfa.com
SUMMARY:Winning the Cremation Consumer: Smart Strategies for Cemeteries
DESCRIPTION:Join us on February 19\, 2026\, at 2:00 PM ET for\, Winning the Cremation Consumer: Smart Strategies for Cemeteries\, an ICCFA Webinar led by Tim Kolasa\, Director of Operations at Merendino Cemetery Care\, and Gino Merendino\, Chief Gardener at Merendino Cemetery Care.  \nAs cremation rates keep rising\, many cemeteries are asking the same questions: Where do we start? What do families actually want? How do we avoid expensive mistakes?  \nThis webinar offers a simple\, practical roadmap for attracting cremation families while making the most of your space and revenue. You'll learn how to evaluate your current assets\, understand what today's consumers are looking for\, and create cremation inventory that truly meets demand.  \nWhether you're an experienced manager or brand-new to the role\, you'll walk away with clear steps to move from uncertainty to opportunity.  \nA Marine Corps Desert Storm veteran with 35+ years in cemetery operations\, Tim Kolasa is the Director of Operations at Merendino Cemetery Care. He oversees more than 1\,500 acres of cemetery property and supports operations involved in roughly 1 out of every 500 U.S. burials. A graduate of the CCC School of Leadership and Management Excellence and ICCFA University—and a former ICCFAU instructor—Tim is known for modernizing cemetery operations\, improving service delivery\, and expanding cremation-focused inventory.  \nGino Merendino is the Chief Gardener for Merendino Cemetery Care. He is passionate about leading the profession through education.  He is the President and a trustee of the ICCFA Educational Foundation and the Dean of the Land College for the ICCFA University. He holds a BS in Business Management from Rutgers University and is a Rutgers Cooperative Extension Master Gardener. He is the architect of the Veteran Administration approved GI Bill Apprenticeship Training Program for cemetery care managers.  \nRegister HereWebinar sponsored by:
URL:https://iccfa.com/event/winning-the-cremation-consumer-smart-strategies-for-cemeteries/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2026/02/Webinar_Cemetery.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260319T140000
DTEND;TZID=America/New_York:20260319T150000
DTSTAMP:20260227T175100Z
CREATED:20260212T171458Z
LAST-MODIFIED:20260227T175100Z
UID:41985-1773928800-1773932400@iccfa.com
SUMMARY:Leading with Confidence: Self-Care Beyond F.E.A.R
DESCRIPTION:Join us on March 19\, 2026\, at 2:00 PM ET for\, Leading with Confidence: Self-Care Beyond F.E.A.R\, an ICCFA Webinar led by Art Sarkissian\, founder of Here and Now Consulting.  \nThis session invites deathcare professionals to explore the vital connection between self-care\, confidence\, and effective service by unpacking the concept of F.E.A.R.—False Evidence Appearing Real—and examining how it can quietly influence decision-making\, self-trust\, and leadership presence. Through reflection and practical strategies\, leaders in the deathcare profession will learn how to challenge inner narratives\, and lead with clarity and confidence while supporting families. The session emphasizes sustainable leadership that protects well-being and strengthens impact without allowing F.E.A.R to undermine purpose or performance.  \nOriginally from Sydney\, Australia\, Art holds honors degrees in Business and Hospitality Management from the University of Western Sydney. He spent more than 12 years with Starwood Hotels & Resorts in regional leadership roles across Australia\, Fiji\, New Zealand\, and the U.S.\, developing global leadership and mentoring programs. \nAs founder of Here and Now Consulting\, Art helps leaders create lasting impact through a strengths-based approach. He has facilitated over 250 executive retreats and coached C-suite and high-potential leaders across multiple industries\, driving team performance and cultural transformation. \nRegister HereWebinar sponsored by:
URL:https://iccfa.com/event/leading-with-confidence-self-care-beyond-f-e-a-r/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2026/02/Webinar_Self-Care.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260416T140000
DTEND;TZID=America/New_York:20260416T150000
DTSTAMP:20260219T164801Z
CREATED:20260129T162754Z
LAST-MODIFIED:20260219T164801Z
UID:41879-1776348000-1776351600@iccfa.com
SUMMARY:You First: The Secret to Long-Term Sales Success
DESCRIPTION:Join us in April 16\, 2026\, at 2:00 PM ET for You First: The Secret to Long-Term Sales Success\, an ICCFA Webinar led by Néctar Ramírez\, Senior Vice President of Pre-Need at Forest Lawn Memorial-Parks & Mortuaries.  \nIn the emotionally demanding world of funeral sales\, professionals are expected to show up with empathy\, clarity\, and strength—day after day. But long-term success isn’t just about serving families well. It’s also about making sure you’re taking care of yourself along the way. \nThis webinar will share practical strategies to protect and prioritize your mental\, emotional\, and physical well-being\, so you can stay energized\, resilient\, and effective over the long haul. You’ll explore tools for managing stress\, setting healthy boundaries\, and building daily habits that support sustainable performance. \nWhether you’re new to funeral sales or a seasoned professional\, you’ll walk away with actionable ways to care for yourself first—so you can continue building meaningful connections\, serving families with compassion\, and thriving in a career that truly matters. \nBorn and raised in Puerto Rico\, Néctar Ramírez holds a BS in Industrial Engineering from Purdue University\, an MBA from Northwestern University’s Kellogg School of Management\, and a Master’s in Human Resource Development from Xavier University. She began her career consulting with Fortune 500 companies before joining Batesville in 2002\, where she held leadership roles in market research\, sales\, cremation\, and funeral home training. Over the past two decades\, Néctar has worked with hundreds of funeral homes to strengthen cremation and burial performance—often increasing cremation revenue by 30% or more—and has presented state and national education programs for more than 22 years. \nRegister HereWebinar sponsored by:
URL:https://iccfa.com/event/you-first-the-secret-to-long-term-sales-success/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2026/02/Webinar_You-First.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260521T140000
DTEND;TZID=America/New_York:20260521T150000
DTSTAMP:20260515T162510Z
CREATED:20260413T195835Z
LAST-MODIFIED:20260515T162510Z
UID:42380-1779372000-1779375600@iccfa.com
SUMMARY:PLPA Webinar: Pet Aftercare Trends & Staying Ahead with the PLPA
DESCRIPTION:Join us on May 21\, 2026\, at 2:00 PM ET for Pet Aftercare Trends & Staying Ahead with the PLPA\, a PLPA Webinar led by PLPA Committee Members Pierce Dempsey\, CCrE\, Gia Kondakor\, Anna McClain\, PGSS-C\, and Maryglenn Warnock.  \nExplore the current state of pet aftercare and the trends shaping its future. This session covers the growth of pet cremation\, evolving consumer expectations\, and the rising importance of grief support services. You'll also gain insight into key challenges—including operational complexity and compassion fatigue—and learn how the Pet Loss Professional Alliance can support you in staying ahead.  \nGia Kondakor joined the McAlister-Smith family in 2022 and brings compassion and understanding to families navigating pet loss. A licensed Veterinary Technician with five years of experience in large and small animal medicine\, she also serves on the board of the Pet Loss Professionals Alliance.  \nPierce Dempsey\, CCrE\,  holds a degree in Entrepreneurship and Family Business from Auburn University and serves at Leaf Cremation as the Vice President of Operations & Marketing. He is a certified crematory operator\, cremation arranger\, and cremation administrator\, with a strong focus on serving families.  \nAnna McClain is a Certified Pet Loss Grief Support Specialist (PGSS-C) with a background in veterinary care and a BA in Sociology from Cal State Fullerton. She is the founder of PAWS Pathway\, where she supports individuals through the grief of pet loss with compassion and professional guidance.  \nMaryglenn Warnock is the founder of Paws to Remember\, a certified pet bereavement counselor\, and an ordained pet funeral officiant and chaplain. She holds a BA in English from Vanderbilt University and brings over 20 years of experience in animal rescue\, including service on the executive board of the Nashville Humane Association.  \nRegister HereWebinar sponsored by:
URL:https://iccfa.com/event/plpa-webinar-pet-aftercare-trends-staying-ahead-with-the-plpa/
LOCATION:Virtual Event
CATEGORIES:PLPA,PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2026/04/humberto-arellano-N_G2Sqdy9QY-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260618T140000
DTEND;TZID=America/New_York:20260618T150000
DTSTAMP:20260423T210621Z
CREATED:20260423T204620Z
LAST-MODIFIED:20260423T210621Z
UID:42446-1781791200-1781794800@iccfa.com
SUMMARY:Strategic Debt: Turning Leverage into Growth
DESCRIPTION:Join us on June 18\, 2026 at 2:00 PM ET for Strategic Debt: Turning Leverage into Growth\, an ICCFA Webinar led by Jake Johnson\, President & CEO of Johnson Consulting.  \nThis presentation will explore how business owners and entrepreneurs can strategically use debt to fuel growth and support long-term success. From acquisitions to expansion and other key initiatives\, when used thoughtfully\, debt can be a powerful tool for unlocking opportunity. \nThrough real-world examples and practical insights\, we’ll highlight the positive impact of well-structured debt strategies. Attendees will gain a clear understanding of how to align debt with their business goals and maximize return on investment. \nJake Johnson is President & CEO of Johnson Consulting\, bringing a strong background in funeral service operations\, financial analysis\, and business development. He began his career with Keystone Group Holdings (now Dignity Memorial Network)\, focusing on acquisitions and financial strategy\, and later held leadership roles at Palm Mortuaries and Cemeteries in Las Vegas. \nJake is also a current owner of funeral homes in Arizona and Indiana. He holds a BSBA in Management with an emphasis in Accounting and Financial Analysis from Xavier University and has expertise in EBITDA forecasting and operations. Additionally\, he is a licensed REALTOR in Arizona\, a Registered Investment Advisor Representative\, a member of EO Arizona\, and a member-emeritus of the Funeral Service Foundation Board. \nRegister HereWebinar sponsored by:
URL:https://iccfa.com/event/strategic-debt-turning-leverage-into-growth/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2026/04/micheile-henderson-ZVprbBmT8QA-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260716T140000
DTEND;TZID=America/New_York:20260716T150000
DTSTAMP:20260618T143921Z
CREATED:20260528T150720Z
LAST-MODIFIED:20260618T143921Z
UID:42846-1784210400-1784214000@iccfa.com
SUMMARY:The ROI of Safety & Compliance in Deathcare
DESCRIPTION:Join us on July 16\, 2026 at 2:00 PM ET for The ROI of Safety & Compliance in Deathcare\, an ICCFA Webinar led by Mark Harrison\, president of Certified Safety Training. \nSafety and compliance are no longer just regulatory requirements—they are essential tools for improving operations\, reducing liability\, and strengthening workplace culture.  \nIn this session\, Certified Safety Training (CST) explores how funeral homes\, cemeteries\, crematories\, monument companies\, and burial vault operations can use technology and modern training systems to improve safety\, streamline compliance\, and support long-term growth.  \nAttendees will learn practical strategies for implementing digital training\, mobile-accessible learning\, AI-supported compliance tools\, and data-driven safety programs that improve accountability\, engagement\, and operational performance. The session will also address key regulatory risks and workforce challenges across multiple generations.  \nParticipants will leave with actionable ideas to:  \n\nReduce regulatory and workplace risk  \nImprove employee engagement and accountability  \nSimplify compliance and training management  \nStrengthen insurability and lower costs  \nBuild a modern\, scalable safety culture \n\nMark Harrison is the president of Certified Safety Training\, the exclusive safety and compliance provider to the ICCFA. Mark has extensive experience in online education and digital training and has launched successful online safety and compliance services in the deathcare\, veterinarian\, and dental professions.     \nRegister Here\nWebinar sponsored by:
URL:https://iccfa.com/event/the-roi-of-safety-compliance-in-deathcare/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2026/05/Webinar_Safety.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260820T140000
DTEND;TZID=America/New_York:20260820T150000
DTSTAMP:20260721T190551Z
CREATED:20260715T195919Z
LAST-MODIFIED:20260721T190551Z
UID:43241-1787234400-1787238000@iccfa.com
SUMMARY:Back to Business Webinars: Smart Money vs. Fast Money: How Funeral Homes Should Think About Working Capital
DESCRIPTION:Join Andrew Kennedy and Kalen Weaver from Live Oak Bank on August 20\, 2026 at 2:00 PM ET for the next Back to Business Webinar: Smart Money vs. Fast Money: How Funeral Homes Should Think About Working Capital.  \nAccess to capital can help funeral home owners navigate cash flow challenges\, invest in growth opportunities\, and strengthen long-term business stability—but not all financing solutions are created equal. In this webinar\, we’ll explore the importance of working capital for funeral home owners\, break down common financing options and loan structures\, and discuss the advantages and risks associated with each. \nAttendees will gain practical insights into how to evaluate funding solutions\, avoid costly financing pitfalls\, and make informed decisions when seeking additional capital for their business. \nAndrew Kennedy is Vice President of the Funeral Home & Cemetery team at Live Oak Bank\, where he helps businesses secure financing for acquisitions\, expansions\, and refinancing. Since joining the bank in 2018\, he has combined industry expertise with a relationship-focused approach to educate and support funeral home and cemetery owners throughout the lending process. \nKalen Weaver is a Senior Business Development Officer with Live Oak Express\, helping small business owners nationwide secure financing for acquisitions\, expansions\, equipment\, and long-term growth. He works closely with entrepreneurs to navigate the lending process and identify the best financing solutions for their businesses. \nBack to Business webinars are a collaboration between the ICCFA Educational Foundation and Live Oak Bank. Each webinar focuses on delivering valuable insights and information to deathcare professionals looking to grow and sharpen their business skills. \nRegister HereBack to Business Webinars Partner
URL:https://iccfa.com/event/back-to-business-webinars-smart-money-vs-fast-money-how-funeral-homes-should-think-about-working-capital/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2026/07/towfiqu-barbhuiya-jpqyfK7GB4w-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260917T140000
DTEND;TZID=America/New_York:20260917T150000
DTSTAMP:20260817T200447Z
CREATED:20260701T170203Z
LAST-MODIFIED:20260817T200447Z
UID:43120-1789653600-1789657200@iccfa.com
SUMMARY:Obituaries 2.0: Protecting Your Families\, Your Brand\, and Your Bottom Line
DESCRIPTION:Join us on September 17\, 2026 at 2:00 PM ET for Obituaries 2.0: Protecting Your Families\, Your Brand\, and Your Bottom Line\, an ICCFA Webinar led by Rehan Choudhry\, Founder & CEO of Chptr.  \nFuneral homes lost control of their obituaries during the early internet era\, allowing third-party platforms to capture families\, traffic\, and revenue. As AI and video reshape consumer expectations\, now is the time to reclaim one of your most valuable assets. \nIn this webinar\, you’ll learn how to turn obituaries into a powerful tool for community engagement\, brand visibility\, and business growth. Through practical strategies and real-world examples\, discover how to regain ownership\, strengthen family relationships\, protect your content\, and leverage AI to create new opportunities for your funeral home. \nKey Takeaways: \n\nReclaim ownership of your obituaries and reduce reliance on third-party platforms.\nUse obituaries to strengthen your brand\, build trust\, and drive long-term growth.\nProtect your content while leveraging AI to expand your reach and future-proof your business.\n\nRehan Choudhry is the founder and CEO of Chptr\, a digital platform that helps funeral homes preserve memories through storytelling and multimedia. He is also the founder of the acclaimed Life is Beautiful festival in Las Vegas and has held leadership roles with The Cosmopolitan and Caesars Entertainment. Drawing on his experience in technology\, hospitality\, and community engagement\, Choudhry helps organizations create meaningful connections and embrace innovation. \nRegister Here\nWebinar sponsored by:
URL:https://iccfa.com/event/obituaries-2-0-protecting-your-families-your-brand-and-your-bottom-line/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2026/07/18.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261015T140000
DTEND;TZID=America/New_York:20261015T150000
DTSTAMP:20260820T150935Z
CREATED:20260701T164335Z
LAST-MODIFIED:20260820T150935Z
UID:43123-1792072800-1792076400@iccfa.com
SUMMARY:Abandoned Urns: Confronting the Hidden Crisis in Cremation Memorialization
DESCRIPTION:Join us on October 15 2026 at 2:00 PM ET for Abandoned Urns: Confronting the Hidden Crisis in Cremation Memorialization\, an ICCFA Webinar led by Honnalora Hubbard\, Regional Sales Manager at Coldspring.  \nAcross the country\, millions of cremated remains sit in closets\, basements\, and storage—never given a permanent resting place. These abandoned urns are not just forgotten containers; they represent a growing crisis in how we honor\, heal\, and preserve the legacies of those we love. Families are left without closure. Stories go untold. Grief is left unanchored.  \nThis session delivers the answer to this crisis. Through powerful insights\, practical strategies\, the implementation of a National Cremation Placement Day\, and a call to action\, it shows how we can move families from hesitation to healing—ensuring that every life entrusted to us is given the dignity of a permanent place of peace. You will leave with the tools\, conviction\, and urgency needed to confront this crisis head-on. \nHonnalora Hubbard is Regional Sales Manager for Coldspring\, bringing a family background in funeral service and extensive experience in the deathcare profession. An award-winning sales leader and accomplished public speaker with more than 20 years of experience\, she specializes in business development\, sales training\, and permanent memorialization solutions. Hubbard is also a founding member and current Vice-Chair of the Death Care Collective. \nRegister Here\nWebinar sponsored by:
URL:https://iccfa.com/event/abandoned-urns-confronting-the-hidden-crisis-in-cremation-memorialization/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2026/07/22.png
END:VEVENT
END:VCALENDAR