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SUMMARY:Abandoned Urns: Confronting the Hidden Crisis in Cremation Memorialization
DESCRIPTION:Join us on October 15 2026 at 2:00 PM ET for Abandoned Urns: Confronting the Hidden Crisis in Cremation Memorialization\, an ICCFA Webinar led by Honnalora Hubbard\, Regional Sales Manager at Coldspring.  \nAcross the country\, millions of cremated remains sit in closets\, basements\, and storage—never given a permanent resting place. These abandoned urns are not just forgotten containers; they represent a growing crisis in how we honor\, heal\, and preserve the legacies of those we love. Families are left without closure. Stories go untold. Grief is left unanchored.  \nThis session delivers the answer to this crisis. Through powerful insights\, practical strategies\, the implementation of a National Cremation Placement Day\, and a call to action\, it shows how we can move families from hesitation to healing—ensuring that every life entrusted to us is given the dignity of a permanent place of peace. You will leave with the tools\, conviction\, and urgency needed to confront this crisis head-on. \nHonnalora Hubbard is Regional Sales Manager for Coldspring\, bringing a family background in funeral service and extensive experience in the deathcare profession. An award-winning sales leader and accomplished public speaker with more than 20 years of experience\, she specializes in business development\, sales training\, and permanent memorialization solutions. Hubbard is also a founding member and current Vice-Chair of the Death Care Collective. \nRegister Here\nWebinar sponsored by:
URL:https://iccfa.com/event/abandoned-urns-confronting-the-hidden-crisis-in-cremation-memorialization/
LOCATION:Virtual Event
CATEGORIES:Webinar
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DTSTART;TZID=America/New_York:20261119T140000
DTEND;TZID=America/New_York:20261119T150000
DTSTAMP:20261002T184829Z
CREATED:20261002T184326Z
LAST-MODIFIED:20261002T184829Z
UID:43631-1795096800-1795100400@iccfa.com
SUMMARY:PLPA Webinar: Pet Calls and How They Can Be Maximized
DESCRIPTION:Join us on November 19\, 2026 at 2:00 PM ET for Pet Calls and How They Can Be Maximized\, a PLPA webinar led by PLPA Committee Members Andrew Parsell and Nicki Wiedeman.  \nEvery pet loss inquiry is an opportunity to provide comfort\, build trust\, and create a meaningful connection. This webinar will explore practical strategies for communicating with grieving pet families across phone\, text\, web\, and other digital channels. Learn how compassionate conversations\, thoughtful questions\, and clear presentation of services can help you move beyond simply quoting a price\, strengthen the family experience\, and turn more inquiries into families served.  \n Andrew Parsell is Vice President of Parsell Funeral Homes & Crematorium and Parsell Pet Crematorium\, serving families across Delaware. He is past President of the Delaware Funeral Directors Association\, serves on the Certification Committee for the Pet Loss Professionals Alliance\, and is Secretary of the Delaware State Board of Funeral Services.  \nNicki Wiedeman brings 34 years of experience in the deathcare profession\, including the past eight years with Dead Ringers. Her expertise spans preneed insurance sales\, customer service\, call center management\, sales training\, and strategic business consulting. She is passionate about helping deathcare professionals strengthen their phone skills and create meaningful connections with families from the very first call.  \nRegister Here
URL:https://iccfa.com/event/plpa-webinar-pet-calls-and-how-they-can-be-maximized/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
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