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SUMMARY:PLPA Webinar: Is Bad Phone Etiquette Killing Our Business?
DESCRIPTION:The November PLPA Webinar “Is Bad Phone Etiquette Killing Our Business?” featuring speaker Nicki Wiedeman will reveal the reasons why poor phone manners can lead to less business. In this webinar\, attendees will: \n\nListen to some real cringeworthy calls (you gotta hear it to believe it!)\nRealize that you don’t know what you don’t know\nGo back to the basics (and why that can be scary)\n\nJoin us on November 8 at 2 pm ET! \nClick here to register
URL:https://iccfa.com/event/plpa-webinar-nov22/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
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CREATED:20220928T154635Z
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UID:32491-1668693600-1668697200@iccfa.com
SUMMARY:From Handshake to Contract: The Fundamentals of Presenting Pre-Need
DESCRIPTION:Join us on November 17\, 2022\, from 2:00-3:00 PM EST for the next presenter in the ICCFA Webinar Series\, Bob Gordon Jr.\, CCE\, of Cypress Lawn Memorial Park. \nBob Gordon Jr.\, President and CEO of the Cypress Lawn Cemetery Association\, has created a checklist with a proven track record for successfully presenting pre-need to families. In this interactive session\, which incorporates videos of Bob himself talking with a family\, he will demonstrate the fundamentals of building rapport to explaining the value of planning to how to close the contract. You’ll walk away with your own copy of the checklist to take back to your firm … so you can start using it right away! \nRobert Gordon Jr. began his career at his grandfather’s cemetery and funeral home as a teenager — he worked in every position\, eventually rising to the level of Vice President. He went on to hold director positions at both the El Camino Group and Service Corporation International. Bob is now the President and CEO of the Cypress Lawn Cemetery Association. He is a licensed funeral director and cemetery broker. \nClick here to registerWebinar Sponsored By:
URL:https://iccfa.com/event/from-handshake-to-contract-the-fundamentals-of-presenting-pre-need/
LOCATION:Virtual Event
CATEGORIES:Webinar
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