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UID:42380-1779372000-1779375600@iccfa.com
SUMMARY:PLPA Webinar: Pet Aftercare Trends & Staying Ahead with the PLPA
DESCRIPTION:Join us on May 21\, 2026\, at 2:00 PM ET for Pet Aftercare Trends & Staying Ahead with the PLPA\, a PLPA Webinar led by PLPA Committee Members Pierce Dempsey\, CCrE\, Gia Kondakor\, Anna McClain\, PGSS-C\, and Maryglenn Warnock.  \nExplore the current state of pet aftercare and the trends shaping its future. This session covers the growth of pet cremation\, evolving consumer expectations\, and the rising importance of grief support services. You'll also gain insight into key challenges—including operational complexity and compassion fatigue—and learn how the Pet Loss Professional Alliance can support you in staying ahead.  \nGia Kondakor joined the McAlister-Smith family in 2022 and brings compassion and understanding to families navigating pet loss. A licensed Veterinary Technician with five years of experience in large and small animal medicine\, she also serves on the board of the Pet Loss Professionals Alliance.  \nPierce Dempsey\, CCrE\,  holds a degree in Entrepreneurship and Family Business from Auburn University and serves at Leaf Cremation as the Vice President of Operations & Marketing. He is a certified crematory operator\, cremation arranger\, and cremation administrator\, with a strong focus on serving families.  \nAnna McClain is a Certified Pet Loss Grief Support Specialist (PGSS-C) with a background in veterinary care and a BA in Sociology from Cal State Fullerton. She is the founder of PAWS Pathway\, where she supports individuals through the grief of pet loss with compassion and professional guidance.  \nMaryglenn Warnock is the founder of Paws to Remember\, a certified pet bereavement counselor\, and an ordained pet funeral officiant and chaplain. She holds a BA in English from Vanderbilt University and brings over 20 years of experience in animal rescue\, including service on the executive board of the Nashville Humane Association.  \nRegister HereWebinar sponsored by:
URL:https://iccfa.com/event/plpa-webinar-pet-aftercare-trends-staying-ahead-with-the-plpa/
LOCATION:Virtual Event
CATEGORIES:PLPA,PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2026/04/humberto-arellano-N_G2Sqdy9QY-unsplash-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251120T140000
DTEND;TZID=America/New_York:20251120T150000
DTSTAMP:20250923T205233Z
CREATED:20250918T144807Z
LAST-MODIFIED:20250923T205233Z
UID:40919-1763647200-1763650800@iccfa.com
SUMMARY:PLPA Webinar: How Pet Business Affects Preneed
DESCRIPTION:Join us on November 20\, 2025\, at 2:00 PM ET for How Pet Business Affects Preneed\, a PLPA Webinar led by PLPA Committee Members Tony Armogida\, Gia Kondakor\, and Andrew Parsell. \nDiscover how pet cremation services can open the door to meaningful conversations about funeral preplanning. This session will share practical strategies to help you reengage families\, guide discussions with care and confidence\, and transform a moment of farewell into an opportunity for planning ahead. Learn proven tips to strengthen connections\, build trust\, and support families as they consider their own future needs \nGia Kondakor joined the McAlister-Smith family in 2022 and brings compassion and understanding to families navigating pet loss. A licensed Veterinary Technician with five years of experience in large and small animal medicine\, she also serves on the board of the Pet Loss Professionals Alliance.  \nTony Armogida has worked in the deathcare profession for over a decade\, building expertise in pre-need and operations through multiple roles at Global Atlantic. He is committed to advancing the profession with innovation\, collaboration\, and a passion for helping others grow.  \nAndrew Parsell is Vice President of Parsell Funeral Homes & Crematorium and Parsell Pet Crematorium\, serving families across Delaware. He is past President of the Delaware Funeral Directors Association\, serves on the Certification Committee for the Pet Loss Professionals Alliance\, and is Secretary of the Delaware State Board of Funeral Services.  \nRegister Here
URL:https://iccfa.com/event/plpa-webinar-how-pet-business-affects-preneed/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/png:https://iccfa.com/wp-content/uploads/2025/09/PLPAWeb_Nov25.png
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DTSTART;TZID=America/New_York:20250527T140000
DTEND;TZID=America/New_York:20250527T150000
DTSTAMP:20250410T171254Z
CREATED:20250410T164642Z
LAST-MODIFIED:20250410T171254Z
UID:39672-1748354400-1748358000@iccfa.com
SUMMARY:PLPA Webinar: How Do Vet Contracts Impact Your Business and Mission?
DESCRIPTION:Join the ICCFA and PLPA on Tuesday\, May 27 at 2:00 PM EDT for an insightful webinar exploring the crucial connection between your veterinary contracts and your mission as a deathcare professional. Register now for How Do Vet Contracts Impact Your Business and Mission?   \nExperts Andrew Parsell and Gia Kondakor will guide you through strategies for balancing ethical care with business growth. Learn how the structure and style of veterinary clinics can influence your logistics\, revenue\, and marketing approach—and how to adapt. \nThey'll also share tips and best practices for creating meaningful touchpoints with families\, even in the often-clinical setting of a veterinary office\, helping you maintain compassion and connection when it matters most. \nAndrew Parsell is Vice President of Parsell Funeral Homes & Crematorium and Parsell Pet Crematorium\, with five locations serving Delaware. A 2008 graduate of the Pittsburgh Institute of Mortuary Science\, he was born and raised in Lewes\, DE\, and remains active in his community through local organizations and his church.  \nHe is a past president of the Delaware Funeral Directors Association\, a former member of the Compassionate Care Hospice Advisory Committee\, and currently serves on the PLPA Certification Committee and the Delaware State Board of Funeral Services\, where he is Board Secretary.  \nGia Kondakor has been passionate about animals her entire life. Since joining the McAlister-Smith family in 2022\, her compassionate nature and deep love for animals have helped her guide families through their grief with empathy and understanding.  \nTo further her commitment to the pet loss profession\, Gia serves on the board of the Pet Loss Professionals Alliance. She holds an Associate of Science degree from St. Petersburg College and is a licensed Veterinary Technician with five years of experience in both large and small animal veterinary medicine.  \nOutside of work\, Gia enjoys spending time with her two dogs\, Kahlua and Dixon\, and her horse\, Baby.  \nRegister Here
URL:https://iccfa.com/event/plpa-webinar-how-do-vet-contracts-impact-your-business-and-mission/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
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DTSTART;TZID=America/New_York:20241022T140000
DTEND;TZID=America/New_York:20241022T150000
DTSTAMP:20240906T162058Z
CREATED:20240906T162058Z
LAST-MODIFIED:20240906T162058Z
UID:37817-1729605600-1729609200@iccfa.com
SUMMARY:PLPA Webinar: Creating Your Brand Through Grassroots Marketing Campaigns
DESCRIPTION:Join the PLPA on October 22\, 2024\, at 2:00 PM EST for a panel-style discussion\, Creating Your Brand Through Grassroots Marketing Campaigns\, with PLPA Committee Members Wendy Shipley\, CPLP\, and Sydney Tracy.  \n No matter the size of your business or the species of your clientele\, grassroots marketing campaigns can significantly impact your brand. In this webinar Wendy and Sydney will go over some of the successes and failures of their grassroots marketing campaigns to provide you with insight into what might work for your business. They will discuss the importance of personal relationships with community members\, how to get involved with local public services\, and what touches they have added to increase brand exposure for their pet loss businesses. Bringing new and exciting ideas to their branding\, Wendy and Sydney will discuss how small investments can make a big impact.  \nWendy Shipley has her CPLP with the ICCFA\, and an extensive background in Business Development\, Relationship Marketing\, rescue partnerships\, and she served as a trained Docent for the Oakland Zoo.  She continues to learn the language of the deathcare profession and is utilizing best practices from other members and businesses to help her shape how her team works with grieving pet parents.     \nSydney Tracy is the sole owner and operator of Paw Prints on Woodland\, a pet cremation facility in the White Mountains of Arizona. Born and raised in Show Low\, her roots run as deep as the pine trees grow tall. You can often find her at local markets buying handmade Jewelry from the Apache or Navajo Nations\, enjoying the great outdoors\, or cheering at rodeos throughout the year.  \nClick Here to Register
URL:https://iccfa.com/event/plpa-webinar-creating-your-brand-through-grassroots-marketing-campaigns/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230404T140000
DTEND;TZID=America/New_York:20230404T150000
DTSTAMP:20230310T144124Z
CREATED:20230220T190255Z
LAST-MODIFIED:20230310T144124Z
UID:33329-1680616800-1680620400@iccfa.com
SUMMARY:PLPA Webinar: Grief Dog Panel Discussion
DESCRIPTION:Adding a grief therapy dog to your business can help comfort families as they navigate through the loss of a loved one. But what are some things to consider before you add a grief dog to your funeral home team? On Tuesday\, April 4 at 2 pm ET\, PLPA Committee Chair Lauren Blevins\, CCFE\, CPLP\, will lead a panel discussion with experts Jenni Bryant\, Mandi Goodwrench\, and Abigail Lemley on the logistics of adding a grief dog program to your business.  \nClick here to register
URL:https://iccfa.com/event/plpa-webinar-grief-dog-panel-discussion/
CATEGORIES:PLPA,PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2023/02/ken-reid-Cnrxu_Za30M-unsplash-scaled-e1676920059597.jpeg
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DTSTART;TZID=America/New_York:20221108T140000
DTEND;TZID=America/New_York:20221108T150000
DTSTAMP:20220927T151444Z
CREATED:20220914T143107Z
LAST-MODIFIED:20220927T151444Z
UID:32387-1667916000-1667919600@iccfa.com
SUMMARY:PLPA Webinar: Is Bad Phone Etiquette Killing Our Business?
DESCRIPTION:The November PLPA Webinar “Is Bad Phone Etiquette Killing Our Business?” featuring speaker Nicki Wiedeman will reveal the reasons why poor phone manners can lead to less business. In this webinar\, attendees will: \n\nListen to some real cringeworthy calls (you gotta hear it to believe it!)\nRealize that you don’t know what you don’t know\nGo back to the basics (and why that can be scary)\n\nJoin us on November 8 at 2 pm ET! \nClick here to register
URL:https://iccfa.com/event/plpa-webinar-nov22/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/09/karsten-winegeart-tUCvnMOvXFQ-unsplash-scaled.jpeg
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20220809T140000
DTEND;TZID=America/New_York:20220809T150000
DTSTAMP:20220912T201445Z
CREATED:20220726T154804Z
LAST-MODIFIED:20220912T201445Z
UID:32140-1660053600-1660057200@iccfa.com
SUMMARY:PLPA Webinar: Words of Compassion
DESCRIPTION:The ability to speak with people during their time of grief is an important skill in our profession. But what happens when someone has lost their beloved pet? It turns out that it is not much different from losing any family member. As more and more pet owners are looking for burial and memorial options for their pets\, it is vital to have the ability to help guide them through their grief without saying “it was only a pet.” Certified Celebrant Glenda Stansbury will share how to communicate with compassion to grieving pet owners and families alike. Join us on Tuesday\, August 9 at 2pm ET by registering for free by clicking the button below.
URL:https://iccfa.com/event/plpa-webinar-words-of-compassion/
LOCATION:Virtual Event
CATEGORIES:PLPA Webinar,Webinar
ATTACH;FMTTYPE=image/jpeg:https://iccfa.com/wp-content/uploads/2022/07/joel-johnson-vfa_dXe3S3Y-unsplash-scaled-e1658854926281.jpeg
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DTSTART;TZID=America/New_York:20220510T140000
DTEND;TZID=America/New_York:20220510T150000
DTSTAMP:20220504T211228Z
CREATED:20220504T210907Z
LAST-MODIFIED:20220504T211228Z
UID:31695-1652191200-1652194800@iccfa.com
SUMMARY:PLPA Webinar: May 2022
DESCRIPTION:10 Creative Ways to Serve Pet Parent Families In Their Loss\nColeen Ellis\, CPLP\nOffering pet loss services can happen on many different levels. In this webinar\, you’ll hear everything from starting up a full-blown pet loss center to providing support to pet lovers. This webinar will certainly be thought-provoking and will leave you with ideas for any operation looking to expand their service market that can be implemented immediately.
URL:https://iccfa.com/event/plpa-webinar-may-2022/
CATEGORIES:PLPA Webinar
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