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Family Service Consultant (Sunset Memorial Park, Inc.)

Sunset Memorial Park, Inc. is looking for a Family Service Consultant to join their team.

The Family Service Consultant is a sales focused role responsible for assisting client families in making their cemetery arrangements, both At-Need and Pre-Need. The consultant is also responsible for customer service and follow-up care for new and existing Sunset Families.

Sunset Memorial Park, Inc. offers a competitive benefits package to include: Medical, Dental, Vision, Gym Membership, 401(k), and more. Compensation is salary plus commission.

Responsibilities Include:

  • Take First Calls, location requests, and Service Opportunity calls or visits
  • Meet with families needing memorialization or a final resting place
  • Maintain current knowledge of interment options, prices, rules and regulations, and associated matters
  • Escort family to interment site and flag property in the family’s presence
  • Accurately complete and record all required paperwork and/or computer data entry
  • Assist in setting up services and plan all service details with the Grounds Team and/or other department as needed

Qualified candidates must have a high school diploma or equivalent education and one to two years’ experience in sales and customer service.

Required skills:

  • Must have computer/data entry skills
  • Must be able to manage time and meet deadlines
  • Must be able to analyze and act appropriately at each individual service
  • Must present a sensitive, calm, reassuring yet confident manner, especially when dealing with death and grieving families
  • Must be able to communicate effectively and coherently, verbally and written
  • Maintain highest standards of ethics, personal conduct

To apply, please visit our website, www.sunset-memorial.com.