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DEAD Talks Sales Conference

Thank you to the co-chairs, sponsors, speakers and attendees for a successful 2020 DEAD Talks sales conference in Las Vegas, NV! The 2021 DEAD Talks will be on January 13-15 at Bally’s Las Vegas. More information coming later this year.

Previously the Wide World of Sales, the ICCFA’s DEAD Talks Sales Conference provides sessions tailored to family service counselors and sales people.

Countdown to the 2021 DEAD Talks Sales Conference








2020 Dead talks keynote speakers

David Hoffeld

David Hoffeld

Author & Speaker

Hoffeld Group

Matthew Pollard

Matthew Pollard

Author & Speaker

Rapid Growth®


4:00–5:15 pm

Fireside Chat with Gary O’Sullivan

Gary O’Sullivan, CCFE



8:00–9:00 am

KEYNOTE – Rapid Growth, the Lazy Way

Matthew Pollard

9:00–9:30 am

9:30–10:55 am

  • How to Leverage Your Digital Brand to Attract Quick-Converting Leads
    Luke Frieberg
  • Master Your Numbers
    Ed Bush
  • Look Forward – The Spirit of Prospecting

    George Granberry III

  • Q&A Session with Poul Lemasters, Esq.

11:00 am–12:25 pm

  • Educator or Order Taker

    Jamie Sarche

  • Presenting Cremation Made E-A-S-Y

    John Bolton, CCE, CCrE, CSE

  • So, I Chose Cremation, Now What?

    Shannon Martin

  • Q&A Session with Poul Lemasters, Esq.

12:45–1:45 pm
** Supplier luncheon session keynote: Build Your Story Playbook

Matthew Pollard

2:00–3:25 pm

  • Dust in the Wind: Five Key Questions Every Scattering Family Needs to Answer
    Stacie Schubert
  • Closing and Objections
    Kevin Krizak
  • Less Objections? Better Questions!
    West Foulger
  • Q&A Session with Poul Lemasters, Esq.

3:30–5:00 pm

  • Closing: Or Is It Really Opening?

  • Closing: It’s a Process, Not an Event

    Erin Creger

  • Bad Closing Habits are Killing You

    Mitch Bennett

  • Q&A Session with Poul Lemasters, Esq.



8:30–8:50 am

Welcome Back & Educational Foundation

9:00–10:00 am

Culture of Service – The Science of Selling

David Hoffeld

10:00–11:25 am

  • Resuscitate Your Aftercare – EXPERIENCE the Difference
    Linda Jankowski

  • Why 85% of Your Aftercare Families Can’t Leave Reviews
    Jon Lefrandt
  • Staying Connected: The Art of Selling Genuine Care
    Tim Fullerton
  • Q&A Session with Poul Lemasters, Esq.

11:30 am–12:30 pm

  • The Power of Believing

    Mike Watkins

  • Are Your Batteries Charged?

    Andres Aguilar


Click to download the 2020 DEAD Talks sales conference program schedule 

Thank you to our 2020 Sponsors

congratulations to these 2020 wws scholarship recipients

The scholarships are made possible by ICCFA’s Educational Foundation, a tax-exempt 501(c)(3) organization. The Foundation awarded a record 50 scholarships to the following recipients:

  • Name, City, State: Made possible by ??