DEAD Talks Sales Conference

January 15 – 17, 2020
Luxor Las Vegas
Las Vegas, Nevada
Previously the Wide World of Sales, the ICCFA’s DEAD Talks Sales Conference provides sessions tailored to family service counselors and sales people.
Countdown to the 2020 DEAD Talks Sales Conference
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Online registration now open
Hotel Information
Luxor Las Vegas
3900 Las Vegas Blvd South
Las Vegas, NV 89119
877.386.4658 – Please reference ICCFA DEAD Talks Sales Conference
Discounted rate: $117 per night + tax (includes resort fee)
Friday & Saturday rate: $171 per night + tax (includes resort fee)
Reservations must be made by Tuesday, December 10, 2019 to receive the discounted rate. Please book your room soon as we expect our room block to sell out quickly.
All changes in arrival, departure and accommodations are to be made directly with the hotel. The hotel requires a credit card to book a room and a first-night deposit will be charged immediately. These deposits are fully refundable if guests notify the hotel of their cancellation 72 hours prior to arrival.
Beware of unauthorized housing providers!
Please be aware of that hotel scammers may try to contact you regarding hotel rooms for DEAD Talks. These companies are not approved by the ICCFA. We encourage all attendees to register via the links provided on this site. If you have any questions about housing, please contact the ICCFA meetings department at 703.391.8400. Thank you!
2020 Dead talks keynote speakers

David Hoffeld
Author & Speaker
Hoffeld Group

Matthew Pollard
Author & Speaker
Rapid Growth®
Schedule
4:00–5:15 pm
Fireside Chat with Gary O’Sullivan
Gary O’Sullivan, CCFE
8:00–9:00 am
KEYNOTE – Rapid Growth, the Lazy Way
Matthew Pollard
9:00–9:30 am
Welcome/Intro
9:30–10:55 am
Prospecting
- How to Leverage Your Digital Brand to Attract Quick-Converting Leads
Luke Frieberg - Master Your Numbers
Ed Bush - Look Forward – The Spirit of Prospecting
George Granberry III
- Q&A Session with Poul Lemasters, Esq.
11:00 am–12:25 pm
Presenting
- Educator or Order Taker
Jamie Sarche
- Presenting Cremation Made E-A-S-Y
John Bolton, CCE, CCrE, CSE
- So, I Chose Cremation, Now What?
Shannon Martin
- Q&A Session with Poul Lemasters, Esq.
12:45–1:45 pm
Lunch
** Supplier luncheon session keynote: Build Your Story Playbook
Matthew Pollard
2:00–3:25 pm
Objections
- Dust in the Wind: Five Key Questions Every Scattering Family Needs to Answer
Stacie Schubert
- Closing and Objections
Kevin Krizak - Less Objections? Better Questions!
West Foulger - Q&A Session with Poul Lemasters, Esq.
3:30–5:00 pm
Closing
- Closing: Or Is It Really Opening?
- Closing: It’s a Process, Not an Event
Erin Creger
- Bad Closing Habits are Killing You
Mitch Bennett
- Q&A Session with Poul Lemasters, Esq.
8:30–8:50 am
Welcome Back & Educational Foundation
9:00–10:00 am
KEYNOTE –
Culture of Service – The Science of Selling
David Hoffeld
10:00–11:25 am
Aftercare
- Resuscitate Your Aftercare – EXPERIENCE the Difference
Linda Jankowski - Why 85% of Your Aftercare Families Can’t Leave Reviews
Jon Lefrandt - Staying Connected: The Art of Selling Genuine Care
Tim Fullerton - Q&A Session with Poul Lemasters, Esq.
11:30 am–12:30 pm
Wrap-Up
- The Power of Believing
Mike Watkins
- Are Your Batteries Charged?
Andres Aguilar
Closing
Click to download the 2020 DEAD Talks sales conference program schedule
Thank you to our 2020 Sponsors
- Assurant Solutions
- Biondan North America, Inc.
- Blackstone Cemetery Development
- Cave Hill Cemetery
- Coldspring
- Cooperative Funeral Fund Inc.
- Cypress Lawn
- Davey Tree
- Forest Lawn Memorial-Parks & Mortuaries
- Funeral Decisions
- Funeral Directors Life
- Global Atlantic Financial Group
- Great Western Insurance Company
- Guerra & Gutierrez Mortuary
2020 Sponsorship Opportunities
We have a variety of ways that you can support DEAD Talks and promote your company’s name and branding.
Please contact Kelly Spann to hear about sponsorship opportunities that await you at this year’s DEAD Talks.
congratulations to these 2020 wws scholarship recipients
The scholarships are made possible by ICCFA’s Educational Foundation, a tax-exempt 501(c)(3) organization. The Foundation awarded a record 50 scholarships to the following recipients:
- Name, City, State: Made possible by ??